This is only a guess, but it appears to me as if it may not be completely installed.
Run this from the command line, dpkg -l alsa*
Compare to what the same command shows on my system...
Code:
$ dpkg -l alsa*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==================-====================-============-=========================================
un alsa <none> <none> (no description available)
ii alsa-base 1.0.25+dfsg-0ubuntu5 all ALSA driver configuration files
un alsa-oss <none> <none> (no description available)
ii alsa-topology-conf 1.2.2-1 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.2-1ubuntu0.11 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.2-1ubuntu2.1 amd64 Utilities for configuring and using ALSA