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Thread: cannot report bugs / problem logging to flashback ubuntu 21.10

  1. #1
    Join Date
    Sep 2006
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    1,542
    Distro
    Ubuntu 18.04 Bionic Beaver

    cannot report bugs / problem logging to flashback ubuntu 21.10

    Hello,

    having updated to ubuntu 21.10 development version (beta) I face two problems:

    1) the first one is reporting bugs. Every time system crushes for some reason the error I'm getting is the following:
    Cannot connect to crush database, please check your internet connection.
    HTTP Error 502: Bad Gateway

    Is it me or the website faces some issues? The Uploading problem information process takes a lot of time for the filling bar to complete and at the end it reports this issue. During the very first reports after the upgrade apport had crushed. Any ideas? The connection is via wifi.

    2) the second one is that the system refused to loggin to ubuntu flashback compiz or metacity at once by entering a loop. If I change the loggin option things are fine. For this second issue 21.10 is still under development. I just mention it in case someone else has noticed the same behavior as me.

    Regards!

  2. #2
    Join Date
    Sep 2006
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    1,542
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: cannot report bugs / problem logging to flashback ubuntu 21.10

    Hello,

    after ~2 weeks for the aforementioned problems:

    1) in between this period of time apport made an update. I haven't noticed any problem to report in between though, so I do not know if the internet connection error still remains. One thing that I noticed is that if I try from Software to install an application, internet complains and if I click on the error it opens a new window showing that wired network is not enabled (which is correct since I'm connected via wifi).

    2) the problem remains even if updates of xorg have taken place. I noticed though, as here:
    https://ubuntuforums.org/showthread.php?t=2467453

    that by clicking the session flashback, just before login, the loop is gone and the login proceeds normally.

    Regards!

  3. #3
    Join Date
    Jul 2021
    Beans
    11

    Re: cannot report bugs / problem logging to flashback ubuntu 21.10

    Latest change:

    apport (2.20.11-0ubuntu70) impish; urgency=medium

    * etc/apport/crashdb.conf: Disable Launchpad crash reports for 21.10
    release.

    so your issue is expected

  4. #4
    Join Date
    Sep 2006
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    1,542
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: cannot report bugs / problem logging to flashback ubuntu 21.10

    Hello,

    thank you osse7 for the input. Good to know. [I would like to mention that with the latest updates Software is working as it should.]
    EDIT: Nope, it does not. I can see the applications but I cannot install them. Spoke too soon.
    EDIT2: With the latest updates Software is working as it should and flashback login was successful.

    Regards!
    Last edited by Claus7; October 12th, 2021 at 10:19 PM.

  5. #5
    Join Date
    Oct 2021
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    1

    Re: cannot report bugs / problem logging to flashback ubuntu 21.10

    hi!
    Thanks for your Updates - I hope solve your problem And you must work easily -

  6. #6
    Join Date
    Sep 2006
    Beans
    1,542
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: cannot report bugs / problem logging to flashback ubuntu 21.10

    Hello and welcome to the forums,

    indeed, so far login logout has no problem.

    Regards!

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