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Thread: server not found. Where to start solving this problem?

  1. #1
    Join Date
    May 2020
    Beans
    19

    server not found. Where to start solving this problem?

    Can not open Firefox. Can not find server is the error. Where and how do I start to solve the problem. ISP says modem is not the problem. Using Ubuntu 20.04 LTS.

  2. #2
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: server not found. Where to start solving this problem?

    Forum Feedback & Help, where you posted this, is for questions about using the forum, not for technical support. Thread moved to General Help.

    You'll need to give more details for those who may wish to help. For example:

    Quote Originally Posted by dlwy3k View Post
    Can not open Firefox.
    What happens when you try?

    Quote Originally Posted by dlwy3k View Post
    Can not find server is the error.
    Where do you see this error? In firefox, or somewhere else? What is the exact error message - in full.
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  3. #3
    Join Date
    May 2020
    Beans
    19

    Re: server not found. Where to start solving this problem?

    Can not connect to server at duckduckgo.com. That is my home page.

  4. #4
    Join Date
    May 2020
    Beans
    19

    Re: server not found. Where to start solving this problem?

    In Firefox.

  5. #5
    Join Date
    Aug 2006
    Beans
    13,298
    Distro
    Ubuntu Mate 20.04 Focal Fossa

    Re: server not found. Where to start solving this problem?

    So, there are two problems:
    1. "Can not open Firefox."
    2. "Can not connect to server at duckduckgo.com".

    I think it is safe to assume that the first one is somehow solved, because if you can see the error in 2, it implies Firefix is open.

    As for number two, have you tried other websites? Do they work?
    What are the outputs of the following commands:
    hostname -I

    ping google.com

    ping 8.8.4.4
    Please post text only, no screenshots of terminal windows.

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