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Thread: printer won't print unless I go to win10 and print something there, and then back to

  1. #1
    Join Date
    Dec 2015
    Location
    New England
    Beans
    719
    Distro
    Ubuntu 20.04 Focal Fossa

    printer won't print unless I go to win10 and print something there, and then back to

    Mint 20.2 Sorry but hoping you know the answer.
    This one is a HP P1102w. It will recognize it, sometimes, or I can add it manually via cups, but I either get a 5012 communication error or it says it has printed and it hasen't.

    Getting very frustrated with this. I have 2 HP laser printers. It would be awfully nice if I could get them to work when I ask them to rather than having to boot to win10, which I keep trying to leave...

    Any help?
    Thanks.

    Code:
    kris@kris-ThinkPad-T570:~$ inxi -Fxxxrz
    System:
      Kernel: 5.4.0-81-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
      Desktop: Cinnamon 5.0.5 wm: muffin 5.0.1 dm: LightDM 1.30.0 
      Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
    Machine:
      Type: Laptop System: LENOVO product: 20HAS02P00 v: ThinkPad T570 
      serial: <filter> Chassis: type: 10 serial: <filter> 
      Mobo: LENOVO model: 20HAS02P00 v: SDK0J40697 WIN serial: <filter> 
      UEFI: LENOVO v: N1VET56W (1.46 ) date: 05/17/2021 
    Battery:
      ID-1: BAT0 charge: 28.3 Wh condition: 28.6/32.0 Wh (89%) volts: 15.3/15.3 
      model: SMP 00UR891 type: Li-poly serial: <filter> status: Unknown 
      cycles: 29 
      ID-2: BAT1 charge: 32.5 Wh condition: 33.1/47.5 Wh (70%) volts: 12.3/10.8 
      model: SANYO 01AV425 type: Li-ion serial: <filter> status: Unknown 
      cycles: 212 
      Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M510 
      serial: <filter> charge: 55% (should be ignored) rechargeable: yes 
      status: Discharging 
    CPU:
      Topology: Dual Core model: Intel Core i7-7600U bits: 64 type: MT MCP 
      arch: Amber Lake rev: 9 L2 cache: 4096 KiB 
      flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
      bogomips: 23199 
      Speed: 1000 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 937 2: 953 
      3: 931 4: 935 
    Graphics:
      Device-1: Intel HD Graphics 620 vendor: Lenovo driver: i915 v: kernel 
      bus ID: 00:02.0 chip ID: 8086:5916 
      Display: x11 server: X.Org 1.20.11 driver: modesetting 
      unloaded: fbdev,vesa resolution: 1920x1080~60Hz 
      OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 21.0.3 
      direct render: Yes 
    Audio:
      Device-1: Intel Sunrise Point-LP HD Audio vendor: Lenovo 
      driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:9d71 
      Sound Server: ALSA v: k5.4.0-81-generic 
    Network:
      Device-1: Intel Ethernet I219-LM vendor: Lenovo driver: e1000e v: 3.2.6-k 
      port: efa0 bus ID: 00:1f.6 chip ID: 8086:15d7 
      IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter> 
      Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: efa0 
      bus ID: 04:00.0 chip ID: 8086:24fd 
      IF: wlp4s0 state: down mac: <filter> 
      IF-ID-1: vmnet1 state: unknown speed: N/A duplex: N/A mac: <filter> 
      IF-ID-2: vmnet8 state: unknown speed: N/A duplex: N/A mac: <filter> 
    Drives:
      Local Storage: total: 1.15 TiB used: 559.83 GiB (47.5%) 
      ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLW256HEHP-000L7 
      size: 238.47 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 4L7QCXB7 
      scheme: GPT 
      ID-2: /dev/sdb type: USB model: N/A size: 7.38 GiB serial: <filter> 
      rev: PMAP scheme: MBR 
      ID-3: /dev/sdc type: USB vendor: Samsung model: SSD 870 EVO 1TB 
      size: 931.51 GiB serial: <filter> scheme: GPT 
    Partition:
      ID-1: / size: 72.83 GiB used: 44.55 GiB (61.2%) fs: ext4 
      dev: /dev/nvme0n1p8 
    Sensors:
      System Temperatures: cpu: 65.0 C mobo: N/A 
      Fan Speeds (RPM): cpu: 3110 
    Repos:
      No active apt repos in: /etc/apt/sources.list 
      Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list 
      1: deb [arch=amd64] http://dl.google.com/linux/earth/deb/ stable main
      Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
      1: deb http://packages.linuxmint.com uma main upstream import backport #id:linuxmint_main
      2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
      3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
      4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
      5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
      6: deb http://archive.canonical.com/ubuntu/ focal partner
      Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
      1: deb [arch=amd64] https://repo.skype.com/deb stable main
      Active apt repos in: /etc/apt/sources.list.d/steam.list 
      1: deb [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
      2: deb-src [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
    Info:
      Processes: 242 Uptime: 54m Memory: 15.49 GiB used: 2.45 GiB (15.8%) 
      Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
      v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 
    kris@kris-ThinkPad-T570:~$
    - ThinkPad T570-20HA, i7-7600U, 2.8GHz, UEFI/GPT, 16GB, Sammy 256GB M.2 . -
    Ubuntu base "suspend" causes spontaneous restart after shutdown.

  2. #2
    Join Date
    Jul 2007
    Location
    Tāmaki Makau-rau, NZ
    Beans
    Hidden!
    Distro
    Xubuntu 20.04 Focal Fossa

    Re: printer won't print unless I go to win10 and print something there, and then back

    Thread moved to MINT for a better fit.
    Ubuntu membership via Forums contributions
    BACKUP before installing or upgrading.

  3. #3
    Join Date
    Jun 2008
    Location
    Byron, CA, USA
    Beans
    569
    Distro
    Ubuntu 20.04 Focal Fossa

    Arrow Re: printer won't print unless I go to win10 and print something there, and then back

    Checking the Hewlett-Packard Developers Portal page on printers and all-in-ones supporting LinUX Imaging and Printing, the LaserJet Professional p1102w Printer requires Release 3.10.4 or newer, which should be in the ubuntu Repositories for all of Trusty (3.14.0-0ubuntu3.4), Xenial (3.16.3+repack0-1), Bionic (3.17.10+repack0-5), Focal (3.20.3+dfsg0-2), Groovy (3.20.5+dfsg0-3build1, n/l/s), Hirsute (3.21.2+dfsg1-2), and Impish (3.21.4+dfsg0-1, devel). From the package Page at Launchpad, the total driver suite includes:

    hpijs-ppds: HP Linux Printing and Imaging - HPIJS PPD files
    hplip: HP Linux Printing and Imaging System (HPLIP)
    hplip-data: HP Linux Printing and Imaging - data files
    hplip-dbgsym: debug symbols for hplip
    hplip-doc: HP Linux Printing and Imaging - documentation
    hplip-gui: HP Linux Printing and Imaging - GUI utilities (Qt-based)
    libhpmud-dev: HP Multi-Point Transport Driver (hpmud) development libraries
    libhpmud0: HP Multi-Point Transport Driver (hpmud) run-time libraries
    libhpmud0-dbgsym: debug symbols for libhpmud0
    libsane-hpaio: HP SANE backend for multi-function peripherals
    libsane-hpaio-dbgsym: debug symbols for libsane-hpaio
    printer-driver-hpcups: HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
    printer-driver-hpcups-dbgsym: debug symbols for printer-driver-hpcups
    printer-driver-hpijs: HP Linux Printing and Imaging - printer driver (hpijs)
    printer-driver-hpijs-dbgsym: debug symbols for printer-driver-hpijs
    printer-driver-postscript-hp: HP Printers PostScript Descriptions
    printer-driver-postscript-hp-dbgsym: debug symbols for printer-driver-postscript-hp

    In GNOME Terminal, KDE Konsole, or equivalent,
    Code:
    sudo apt install hplip
    should select any missing Depends for co-installation.
    Last edited by bcschmerker; August 31st, 2021 at 08:30 PM. Reason: Wrong app.
    nVIDIA® nForce® chipsets require discrete GPU's up to Pascal and appropriate nVIDIA Kernel modules.
    Most intel® ExpressSets™ and AMD® RS-Series are fully supported in open source.

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