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Thread: I can't see my HDD while installing Ubuntu!

  1. #1
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    I can't see my HDD while installing Ubuntu!

    Hi,
    While installing ubuntu on hp laptop. Ubuntu is not able to find my hard disk for installation. In windows I know the hard disk exists. I have shrinked the volume in windows.
    1: The drive was encrypted in windows. I had turned off the encryption
    2: I have made bootable usb using GPT parition scheme
    3: I am trying dual boot Windows and Ubuntu
    4: I tried the Ubuntu normal installation.
    5: I have downloaded Ubuntu 20.04.2.0 LTS
    6: Secure boot is disabled
    7: SATA set to AHCI

    Following screenshots maybe helpful
    https://scontent.fisb1-1.fna.fbcdn.n...aa&oe=60DB3488
    https://scontent.fisb1-1.fna.fbcdn.n...1e&oe=60DA1D02
    https://scontent.fisb1-2.fna.fbcdn.n...f7&oe=60D96E9C
    https://scontent.fisb1-1.fna.fbcdn.n...b4&oe=60DB0F4B
    https://scontent.fisb1-1.fna.fbcdn.n...b4&oe=60DB0F4B
    https://scontent.fisb1-1.fna.fbcdn.n...59&oe=60DA52E4
    https://scontent.fisb1-2.fna.fbcdn.n...3c&oe=60DB3964



    Any help would be appreciated!
    If you need more details let me know
    Last edited by coffeecat; June 25th, 2021 at 06:22 PM. Reason: Reduced unreadable images to hyperlinks

  2. #2
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    Re: I can't see my HDD while installing Ubuntu!

    Last edited by coffeecat; June 25th, 2021 at 06:23 PM. Reason: Reduced unreadable images to hyperlinks

  3. #3
    Join Date
    Mar 2010
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    Ubuntu Development Release

    Re: I can't see my HDD while installing Ubuntu!

    Not seeing things clearly. By the time I blow up these on my computer, they are fuzzy... Just saying.

    The forum moderator's are probably going to ask you not to post photo's directly inside a post (because some members have slow connections and pay for data rates) and to edit your last two posts via adding the photo's as attachments.

    I can see it's a HP latop. Which model. Me looking up or knowing the spec's may help me (or anyone else) to be able to help you.

    I can see in the BIOS that it is EFI... I cannot make out what kind of drive it is. Is it SATA or SSD?

    In post 1, #1, you said the drive was encryted in Windows, then turned off. Was it Winodws Bitlocker? I am assuming maybe a Winows 10 version or Win Server version? Turned off via it's settings or via Powershell Disable-Bitlocker commandlet?

    You shrank the volume with Windows Storage Manager right? What does windows say the layout of the drive is? Since you say the LiveCD image is not seeing your disk and Windows does, let's see the info from Windows via PowerShell (ran as Administrator):
    Code:
    Get-Disk | ft -AutoSize
    Get-Disk | Where-Object IsSystem -eq $True | fl
    Get-PhysicalDisk
    Get-Partition
    Get-Volume
    That will show all the disk info, partition layouts, how the system disk boots, and any peculiarities.

    Please post the results of those within code tags... Such as between [ c o d e ] text inserted here [ / c o d e ] (without the spaces beween thoose tag characters)
    Last edited by MAFoElffen; June 25th, 2021 at 04:02 PM.

    Concurrent coexistance of Windows, Linux and UNIX...
    Ubuntu user # 33563, Linux user # 533637
    Sticky: [all variants] Graphics Resolution- Upgrade /Blank Screen after reboot
    UbuntuForums system-info Script

  4. #4
    Join Date
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    Ubuntu

    Re: I can't see my HDD while installing Ubuntu!

    If you use the Forum's advanced editor, you can use the paperclip icon to attach screenshots. Post #4, also no larger than 1024x768 if photo
    http://ubuntuforums.org/showthread.p...8#post12229098

    What model HP?

    Is Windows fast start up off. That sets hibernation flag & prevents the Linux NTFS driver from seeing the NTFS partitions.
    Windows also turns fast start up back on with updates, so you often have to turn it off again. Updates may also be in background.
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  5. #5
    Join Date
    Jun 2021
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    14

    Re: I can't see my HDD while installing Ubuntu!


  6. #6
    Join Date
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    14

    Re: I can't see my HDD while installing Ubuntu!

    Laptop model : HP Laptop 15s-du3xxx
    Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
    Windows: Windows 10 Home Single Language
    HDD: SATA
    I have disabled encryption in windows settings menu!

  7. #7
    Join Date
    Jun 2021
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    14

    Re: I can't see my HDD while installing Ubuntu!

    Code:
    PS C:\windows\system32> Get-Disk | ft -AutoSize
    >> Get-Disk | Where-Object IsSystem -eq $True | fl
    >> Get-PhysicalDisk
    >> Get-Partition
    >> Get-Volume
    
    
    Number Friendly Name      Serial Number        HealthStatus OperationalStatus Total Size Partition Style
    ------ -------------      -------------        ------------ ----------------- ---------- ---------------
    0      TOSHIBA MQ04ABF100            Y0SCPFQQT Healthy      Online             931.51 GB GPT
    
    
    
    
    
    
    
    
    UniqueId           : 5000039A6270D6A1
    Number             : 0
    Path               : \\?\scsi#disk&ven_ata&prod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91ef
                         b8b}
    Manufacturer       :
    Model              : TOSHIBA MQ04ABF100
    SerialNumber       :            Y0SCPFQQT
    Size               : 931.51 GB
    AllocatedSize      : 580768194560
    LogicalSectorSize  : 512
    PhysicalSectorSize : 4096
    NumberOfPartitions : 4
    PartitionStyle     : GPT
    IsReadOnly         : False
    IsSystem           : True
    IsBoot             : True
    
    
    
    
    
    
    
    
    Number FriendlyName       SerialNumber MediaType CanPool OperationalStatus HealthStatus Usage            Size
    ------ ------------       ------------ --------- ------- ----------------- ------------ -----            ----
    0      TOSHIBA MQ04ABF100 Y0SCPFQQT    HDD       True    OK                Healthy      Auto-Select 931.51 GB
    
    
    ObjectId             : {1}\\LAPTOP-528THCF7\root/Microsoft/Windows/Storage/Providers_v2\WSP_Partition.ObjectId="{eccbb3
                           b5-5d7c-11eb-a51b-806e6f6e6963}:PR:{00000000-0000-0000-0000-100000000000}\\?\scsi#disk&ven_ata&p
                           rod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}"
    PassThroughClass     :
    PassThroughIds       :
    PassThroughNamespace :
    PassThroughServer    :
    UniqueId             : {00000000-0000-0000-0000-100000000000}5000039A6270D6A1
    AccessPaths          : {\\?\Volume{1ec6f91f-da59-4390-a4e2-057cb9381c6e}\}
    DiskId               : \\?\scsi#disk&ven_ata&prod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91
                           efb8b}
    DiskNumber           : 0
    DriveLetter          :
    GptType              : {c12a7328-f81f-11d2-ba4b-00a0c93ec93b}
    Guid                 : {1ec6f91f-da59-4390-a4e2-057cb9381c6e}
    IsActive             : False
    IsBoot               : False
    IsDAX                :
    IsHidden             : True
    IsOffline            : False
    IsReadOnly           :
    IsShadowCopy         :
    IsSystem             : True
    MbrType              :
    NoDefaultDriveLetter :
    Offset               : 1048576
    OperationalStatus    : Online
    PartitionNumber      : 1
    Size                 : 272629760
    TransitionState      : 1
    PSComputerName       :
    Type                 : System
    DiskPath             : \\?\scsi#disk&ven_ata&prod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91
                           efb8b}
    
    
    
    
    ObjectId             : {1}\\LAPTOP-528THCF7\root/Microsoft/Windows/Storage/Providers_v2\WSP_Partition.ObjectId="{eccbb3
                           b5-5d7c-11eb-a51b-806e6f6e6963}:PR:{00000000-0000-0000-0000-501000000000}\\?\scsi#disk&ven_ata&p
                           rod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}"
    PassThroughClass     :
    PassThroughIds       :
    PassThroughNamespace :
    PassThroughServer    :
    UniqueId             : {00000000-0000-0000-0000-501000000000}5000039A6270D6A1
    AccessPaths          :
    DiskId               : \\?\scsi#disk&ven_ata&prod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91
                           efb8b}
    DiskNumber           : 0
    DriveLetter          :
    GptType              : {e3c9e316-0b5c-4db8-817d-f92df00215ae}
    Guid                 : {647326a5-c0f2-45c5-a2e3-94a37cf112d0}
    IsActive             : False
    IsBoot               : False
    IsDAX                :
    IsHidden             : True
    IsOffline            : False
    IsReadOnly           :
    IsShadowCopy         :
    IsSystem             : False
    MbrType              :
    NoDefaultDriveLetter :
    Offset               : 273678336
    OperationalStatus    : Online
    PartitionNumber      : 2
    Size                 : 16777216
    TransitionState      : 1
    PSComputerName       :
    Type                 : Reserved
    DiskPath             : \\?\scsi#disk&ven_ata&prod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91
                           efb8b}
    
    
    
    
    ObjectId             : {1}\\LAPTOP-528THCF7\root/Microsoft/Windows/Storage/Providers_v2\WSP_Partition.ObjectId="{eccbb3
                           b5-5d7c-11eb-a51b-806e6f6e6963}:PR:{00000000-0000-0000-0000-501100000000}\\?\scsi#disk&ven_ata&p
                           rod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}"
    PassThroughClass     :
    PassThroughIds       :
    PassThroughNamespace :
    PassThroughServer    :
    UniqueId             : {00000000-0000-0000-0000-501100000000}5000039A6270D6A1
    AccessPaths          : {C:\, \\?\Volume{fc6b5c28-b412-4f05-8461-93efbca1e0c4}\}
    DiskId               : \\?\scsi#disk&ven_ata&prod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91
                           efb8b}
    DiskNumber           : 0
    DriveLetter          : C
    GptType              : {ebd0a0a2-b9e5-4433-87c0-68b6b72699c7}
    Guid                 : {fc6b5c28-b412-4f05-8461-93efbca1e0c4}
    IsActive             : False
    IsBoot               : True
    IsDAX                : False
    IsHidden             : False
    IsOffline            : False
    IsReadOnly           : False
    IsShadowCopy         : False
    IsSystem             : False
    MbrType              :
    NoDefaultDriveLetter : False
    Offset               : 290455552
    OperationalStatus    : Online
    PartitionNumber      : 3
    Size                 : 579926491136
    TransitionState      : 1
    PSComputerName       :
    Type                 : Basic
    DiskPath             : \\?\scsi#disk&ven_ata&prod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91
                           efb8b}
    
    
    
    
    ObjectId             : {1}\\LAPTOP-528THCF7\root/Microsoft/Windows/Storage/Providers_v2\WSP_Partition.ObjectId="{eccbb3
                           b5-5d7c-11eb-a51b-806e6f6e6963}:PR:{00000000-0000-0000-0000-a0bfe8000000}\\?\scsi#disk&ven_ata&p
                           rod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}"
    PassThroughClass     :
    PassThroughIds       :
    PassThroughNamespace :
    PassThroughServer    :
    UniqueId             : {00000000-0000-0000-0000-a0bfe8000000}5000039A6270D6A1
    AccessPaths          : {\\?\Volume{694412d4-3c5b-476a-b18d-49ffe9104089}\}
    DiskId               : \\?\scsi#disk&ven_ata&prod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91
                           efb8b}
    DiskNumber           : 0
    DriveLetter          :
    GptType              : {de94bba4-06d1-4d40-a16a-bfd50179d6ac}
    Guid                 : {694412d4-3c5b-476a-b18d-49ffe9104089}
    IsActive             : False
    IsBoot               : False
    IsDAX                : False
    IsHidden             : False
    IsOffline            : False
    IsReadOnly           : False
    IsShadowCopy         : False
    IsSystem             : False
    MbrType              :
    NoDefaultDriveLetter : True
    Offset               : 999647346688
    OperationalStatus    : Online
    PartitionNumber      : 4
    Size                 : 550502400
    TransitionState      : 1
    PSComputerName       :
    Type                 : Recovery
    DiskPath             : \\?\scsi#disk&ven_ata&prod_toshiba_mq04abf1#4&1cf74083&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91
                           efb8b}
    
    
    
    
    ObjectId             : {1}\\LAPTOP-528THCF7\root/Microsoft/Windows/Storage/Providers_v2\WSP_Volume.ObjectId="{eccbb3b5-
                           5d7c-11eb-a51b-806e6f6e6963}:VO:\\?\Volume{1ec6f91f-da59-4390-a4e2-057cb9381c6e}\"
    PassThroughClass     :
    PassThroughIds       :
    PassThroughNamespace :
    PassThroughServer    :
    UniqueId             : \\?\Volume{1ec6f91f-da59-4390-a4e2-057cb9381c6e}\
    AllocationUnitSize   : 4096
    DedupMode            : NotAvailable
    DriveLetter          :
    DriveType            : Fixed
    FileSystem           : FAT32
    FileSystemLabel      : SYSTEM
    FileSystemType       : FAT32
    HealthStatus         : Healthy
    OperationalStatus    : OK
    Path                 : \\?\Volume{1ec6f91f-da59-4390-a4e2-057cb9381c6e}\
    Size                 : 268435456
    SizeRemaining        : 183971840
    PSComputerName       :
    
    
    
    
    ObjectId             : {1}\\LAPTOP-528THCF7\root/Microsoft/Windows/Storage/Providers_v2\WSP_Volume.ObjectId="{eccbb3b5-
                           5d7c-11eb-a51b-806e6f6e6963}:VO:\\?\Volume{694412d4-3c5b-476a-b18d-49ffe9104089}\"
    PassThroughClass     :
    PassThroughIds       :
    PassThroughNamespace :
    PassThroughServer    :
    UniqueId             : \\?\Volume{694412d4-3c5b-476a-b18d-49ffe9104089}\
    AllocationUnitSize   : 4096
    DedupMode            : NotAvailable
    DriveLetter          :
    DriveType            : Fixed
    FileSystem           : NTFS
    FileSystemLabel      : Windows RE tools
    FileSystemType       : NTFS
    HealthStatus         : Healthy
    OperationalStatus    : OK
    Path                 : \\?\Volume{694412d4-3c5b-476a-b18d-49ffe9104089}\
    Size                 : 550498304
    SizeRemaining        : 62889984
    PSComputerName       :
    
    
    
    
    ObjectId             : {1}\\LAPTOP-528THCF7\root/Microsoft/Windows/Storage/Providers_v2\WSP_Volume.ObjectId="{eccbb3b5-
                           5d7c-11eb-a51b-806e6f6e6963}:VO:\\?\Volume{fc6b5c28-b412-4f05-8461-93efbca1e0c4}\"
    PassThroughClass     :
    PassThroughIds       :
    PassThroughNamespace :
    PassThroughServer    :
    UniqueId             : \\?\Volume{fc6b5c28-b412-4f05-8461-93efbca1e0c4}\
    AllocationUnitSize   : 4096
    DedupMode            : NotAvailable
    DriveLetter          : C
    DriveType            : Fixed
    FileSystem           : NTFS
    FileSystemLabel      : Windows
    FileSystemType       : NTFS
    HealthStatus         : Healthy
    OperationalStatus    : OK
    Path                 : \\?\Volume{fc6b5c28-b412-4f05-8461-93efbca1e0c4}\
    Size                 : 579926487040
    SizeRemaining        : 519217135616
    PSComputerName       :

  8. #8
    Join Date
    Jun 2021
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    14

    Re: I can't see my HDD while installing Ubuntu!

    How can I completely turn off the windows update. It keeps on downloading if I disable it.

  9. #9
    Join Date
    Jun 2006
    Location
    UK
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    Ubuntu 20.04 Focal Fossa

    Re: I can't see my HDD while installing Ubuntu!

    Quote Originally Posted by ayzx2 View Post
    Following screenshots maybe helpful
    They are not; they are completely unreadable. I have reduced the images in your posts #1 and #2 to hyperlinks.

    Quote Originally Posted by ayzx2 View Post
    Here are the images of litter better quality
    Please do not use offsite images for technical help. As oldfred has already asked you, if you must include images in your posts, upload them to the forum with the paperclip icon in the advanced editor. That way you get clickable thumbnails.
    Ubuntu 18.04 Desktop Guide - Ubuntu 20.04 Desktop Guide - Forum Guide to BBCode - Using BBCode code tags - IRC #ubuntuforums

    Member: Not Canonical Team

    If you need help with your forum account, such as SSO login issues, username changes, etc, the correct place to contact an admin is here. Please do not PM me about these matters unless you have been asked to - unsolicited PMs concerning forum accounts will be ignored.

  10. #10
    Join Date
    Jun 2009
    Location
    SW Forida
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    Ubuntu

    Re: I can't see my HDD while installing Ubuntu!

    Have you updated UEFI from HP?

    Should be similar:
    HP 17-BY4063CL Laptop shows UEFI screens, needed 21.04 since new Intel chip
    https://ubuntuforums.org/showthread.php?t=2462045
    HP Envy - use UEFI to change boot order
    https://askubuntu.com/questions/1332...indows-or-ubun
    HP 15 disable Optane
    https://h30434.www3.hp.com/t5/Notebo...o/td-p/7354483
    https://askubuntu.com/questions/1331...0-ubuntu-20-10
    https://askubuntu.com/questions/1162...h-intel-optane
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

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