Results 1 to 6 of 6

Thread: Canon G2010 scans but does not print

  1. #1
    Join Date
    Jan 2009
    Location
    Nakhorn Sawan, Thailand
    Beans
    195
    Distro
    Ubuntu 12.04 Precise Pangolin

    Canon G2010 scans but does not print

    Ubuntu 20.04 detects my printer, and shows it in the Settings>Printers as G2010. If the printer is turned on, it shows as Ready. If the power is off, it shows as Stopped. The Model shows Canon G2020 series Ver.6.10 If I click on "Clean Print Heads" the printer does that, but when I try to print a test page it apparently goes to a bit bucket somewhere. The troubleshooter from the help menu says there's no obvious solution. The log from the troubleshooter is 37.5 K which is too large to add as an enclosure. Strangely, the scanner works fine (it's an all-in-one printer/scanner). I have not found any solution on the internet -- yet.
    Last edited by Acharn; August 4th, 2021 at 04:01 AM.

  2. #2
    Join Date
    Jan 2009
    Location
    Nakhorn Sawan, Thailand
    Beans
    195
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Canon G2010 scans but does not print

    The problem exists in Ubuntu 20.10 as well.

  3. #3
    Join Date
    Jan 2009
    Location
    Nakhorn Sawan, Thailand
    Beans
    195
    Distro
    Ubuntu 12.04 Precise Pangolin

    Anybody have Canon G2010 working?

    I hope this is the right place. I'm trying to set up a Canon G2010 ink-jet printer on Ubuntu 20.04 LTS. The GUI shows it connected as Canon G2010. It shows the driver as Canon G2020 series Ver. 6.10, and says that it's connected to localhost. The printer does not print. Strangely, to my mind, the scanner (it's an all-in-one) works just fine, although I haven't installed any specific program for TWAIN. CUPS is installed and working. I am preparing to collect the data to submit a bug report, but thought I should ask first in case somebody else has solved the problem. I haven't found anything in the forum, which surprises me because the Canon G2010 is very popular in Thailand. Ubuntu has an excellent guide to troubleshooting printers, but it looks pretty long. Lots of log files to be created or copied to the bug report. One of the reasons I like Ubuntu so much. I hope somebody can save me the work of preparing the bug report. The guide to debugging is 12 pages long, although not every section is applicable to my situation.
    Last edited by Acharn; August 4th, 2021 at 04:06 AM.

  4. #4
    Join Date
    Jan 2009
    Location
    Nakhorn Sawan, Thailand
    Beans
    195
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Canon G2010 scans but does not print

    Found the answer over at AskUbuntu.
    Code:
    sudo apt install printer-driver-gutenprint

  5. #5
    Join Date
    Jan 2009
    Location
    Nakhorn Sawan, Thailand
    Beans
    195
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Anybody have Canon G2010 working?

    Found the answer over at AskUbuntu.
    Code:
    sudo apt install printer-driver-gutenprint
    Works like a charm. It should not have been so hard to find.

  6. #6
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: Canon G2010 scans but does not print

    Threads merged and merged thread moved to Hardware sub-forum.

    Please do not start multiple threads about the same problem.
    Ubuntu 18.04 Desktop Guide - Ubuntu 20.04 Desktop Guide - Forum Guide to BBCode - Using BBCode code tags - IRC #ubuntuforums

    Member: Not Canonical Team

    If you need help with your forum account, such as SSO login issues, username changes, etc, the correct place to contact an admin is here. Please do not PM me about these matters unless you have been asked to - unsolicited PMs concerning forum accounts will be ignored.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •