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Thread: USB installer hangs

  1. #1
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    USB installer hangs

    I'm attempting to revive a 10 year old mini ITX motherboard and make a small form factor ubuntu server. I'm not sure my disc burner works anymore and I don't have any blank disk media, so I'd like to install ubuntu using a USB drive.

    I have created a USB Ubuntu server installer using ubuntu's startup disk creater on my ubuntu laptop running 21.10, as well as in windows 10 with Rufus using various options (grub, dos, dd, etc).

    It works and boots into the installer when I use it in a 5 year old compaq laptop.

    When I try it in the ZOTAC motherboard, it will attempt to boot from the USB, but immediately hangs after the words 'ISOLINUX 6.04 20191223 EHDD Copyright (C) 1994-2015 H. Peter Anvin et al' are displayed at the top of the monitor. I get a flashing cursor underneath and nothing else.

    Motherboard: Zotac H55itx-c-e https://www.zotacusa.com/downloads/man/pa146.pdf
    CPU: Intel Core i7 875 K
    video card: https://www.newegg.com/sapphire-rade...82E16814102874

  2. #2
    GhX6GZMB is offline Iced Almond Soy Ubuntu, No Foam
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    Re: USB installer hangs

    Are you sure it's hanging and not just having a slow USB interface? I've had installations using up to 10 min. at that point.

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    Re: USB installer hangs

    The specs indicate that The ZOTAC mobo should work with 64-bit systems, but maybe you will have better luck with a 32-bit system. At least you can try that. There are current Debian 32-bit systems (but all the current Ubuntu systems are 64-bit).

    See also this link: Old hardware brought back to life
    Last edited by sudodus; June 15th, 2021 at 08:46 PM.

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    Re: USB installer hangs

    Quote Originally Posted by sudodus View Post
    The specs indicate that The ZOTAC mobo...
    The USB on that board is USB 3.0... Processors supported were i3 through 17, 1st Generation... Verified to run Linux (then) but...

    On an 11 year old board, ensure your BIOS and Chipsets have the latest firmware updates. It looks like Zotac had some... https://www.zotac.com/mu/files/downl...itx-c-e&page=3

    It says it was tested on Linux... but that was before any 3.x kernels. It doesn't seem to have any special chipsets that were out of the ordinary, but they did have some updates to their firmware.
    Last edited by MAFoElffen; June 15th, 2021 at 08:59 PM.

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  5. #5
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    Re: USB installer hangs

    Yes, I'm sure.

  6. #6
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    Re: USB installer hangs

    this board has been sitting in my closet for several years. In order to upgrade firmware I'll have to jump through many hoops, like installing windows. Anything easier I can try first?

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    Re: USB installer hangs

    Are you sure you're waiting long enough?

    For example 21.04 & impish ISOs can take longer than 10 minutes to boot on some devices...

    Refer https://bugs.launchpad.net/ubuntu/+s...r/+bug/1922342

    Nothing is shown for that time (8-12 minutes on most) except a blinking cursor.. (11 mins 17 secs is listed on report 1929029).

    The same media boots normally on most boxes though... it's firmware specific.

  8. #8
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    Re: USB installer hangs

    Quote Originally Posted by Slownis View Post
    this board has been sitting in my closet for several years. In order to upgrade firmware I'll have to jump through many hoops, like installing windows. Anything easier I can try first?
    What you do to make this motherboard to do anything is personal and up to you. Anything you do with it.

    Zotac has many flavors of Windows, Dos and Linux BIOS update installers there on their site. That in itself is impressive to me. That they even tested and certified that board to run Linux impresses me. That is so much more than most motherboard manufacturers. Especially when you take into consideration that they did that "11 years ago", when Linux was not as popular in marketing hardware! I think it's going to be well worth your while to upgrade the BIOS first, to save yourself lot's of time and head aches , trying to chase potential problems down, that could be resolved by just doing that first.

    Especially with that being a common issue with older hardware and modern kernels, when a modern flavor of Linux does not want to boot, right off. You could do that from a persistent, USB LiveCD Image created with Rufus. Where you could also do, testing from, to see if you can run the version you want, and what you have to do to run that, before installing that. The same could be said for creating an old Live Boot image on anther USB key, for DOS, or even Windows XP or newer. There are many rescue disks images that will boot, then would allow you to do that. A good self-booting USB Linux LiveCD persistent image is an invaluable tool. (Even for diagnosing and fixing Windows machines.)

    As for testing with a persistent Linux LiveCD image, read the first 3 posts of my Graphics Resolution sticky in my signature line. Besides being about graphics, it has a lot about diagnosing general Linux boot problems. If you booted temporarily into a text console, with a splash quiet kernel boot option (included), just that process is going to tell you allot about what is going to happen and if you can run a modern kernel on your hardware. Then do the same with safe graphics. Then do the same with a full graphics layer desktop. All that is going to tell you if you need any special options for your acpi, and or graphics.

    I'm not really saying that you "require" any of that. But right now you say you can't boot any standard image on that board. Which hardware wise, it should. I don't see anything on that board, that is hitting me in the face, that I see would prevent that. Everything there, seems fairly standard.

    Up through 4 years ago, I volunteered for years to a non-profit computer recycler. That board would have been a premium candidate to get resurrected as a higher end system for resale (to them), running Linux. So, yes, it should work well. A first Gen iCore, is not a screamer by todays Gaming System standards. But it was when it came out 11 years ago. I do remember they had ACPI issues and were very, very picky about the memory you used with them. If I had been triaging this board, and assessing the system build, firmware updates where the first thing we did. Recently, seeing people with problems booting or running modern Linux distro's, this seems to be a common issue (again), that most people today, don't even think about.

    Just saying it is an idea. It may not be "your" specific problem. But it couldn't hurt, and it checks that off your list. Right?

    *** You didn't mention any graphics option that you are using on that board, which it say's had no integrated GPU, so that is still something no one has asked you yet... right? I could be wrong. I just don't remember, and honestly, didn't notice. That is the next to work through. What you are using for video also affects having challenges to booting (sometimes).
    Last edited by MAFoElffen; June 16th, 2021 at 11:29 AM.

    "Concurrent coexistence of Windows, Linux and UNIX..." || Ubuntu user # 33563, Linux user # 533637
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  9. #9
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    Re: USB installer hangs

    Quote Originally Posted by guiverc View Post
    Are you sure you're waiting long enough?

    For example 21.04 & impish ISOs can take longer than 10 minutes to boot on some devices...

    Refer https://bugs.launchpad.net/ubuntu/+s...r/+bug/1922342

    Nothing is shown for that time (8-12 minutes on most) except a blinking cursor.. (11 mins 17 secs is listed on report 1929029).

    The same media boots normally on most boxes though... it's firmware specific.
    I let it sit overnight. Still hung.

  10. #10
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    Re: USB installer hangs

    Quote Originally Posted by MAFoElffen View Post

    *** You didn't mention any graphics option that you are using on that board, which it say's had no integrated GPU, so that is still something no one has asked you yet... right? I could be wrong. I just don't remember, and honestly, didn't notice. That is the next to work through. What you are using for video also affects having challenges to booting (sometimes).
    You are correct, my processor has no integrated graphics. My graphics card is linked in the original post SAPPHIRE Radeon HD 5570 1GB DDR3 PCI Express 2.1 x16 Low Profile Ready Video Card 100293L . I'm connecting it to an older viewsonic monitor via D-SUB. I also have a D-SUB to HDMI converter I could try if you think that could help and connect it to a newer monitor.

    Just to be clear, I'm attempting to install UBUNTU server, not UBUNTU desktop - seems the installer is text based so I feel like (maybe erroneously) that graphics shouldn't be an issue.

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