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Thread: Unable to install Wise Tiger USB wifi adapter

  1. #1
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    May 2021
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    Unable to install Wise Tiger USB wifi adapter

    I have freshly installed Ubuntu from windows. I have zero linux experience.
    I have a "Wise Tiger model: WT-AC9019 1300M wifi adapter" that I used for wifi on windows. But I have no idea how to install it on Ubuntu.
    I have no idea what any of this code means and I feel like I am completely over my head.
    I've tried "sudo apt-get install rtl8812bu" but it comes back as "E: unable to locate package rtl8812bu"
    That is the name of the instal disk when I put it in.

    Let me know if I can provide you with any more information. Look forward to figuring out this Linux system! Thanks!

    Edit: when open the cdrom folder and go through the linux folder there is a "install.sh" shell script. Reading the documents they make it sound easy but do not give any information on how to activate the shell script.
    Last edited by bendover102938; May 8th, 2021 at 10:19 AM.

  2. #2
    Join Date
    Jul 2005
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    I think I'm here! Maybe?
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    Hidden!
    Distro
    Xubuntu 20.04 Focal Fossa

    Re: Unable to install Wise Tiger USB wifi adapter

    Thread moved to Networking & Wireless. which is more appropriate and a better fit.

  3. #3
    Join Date
    Aug 2005
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    South Carolina, USA
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    25,625
    Distro
    Ubuntu Development Release

    Re: Unable to install Wise Tiger USB wifi adapter

    The Linux drivers found on the included CDROM are seldom useful. They are often too old or built on some other Linux distribution, such as Fedora or Arch, et al.

    Let's start fresh and get some information about the device. With the device inserted, open a terminal Ctrl+Alt+t and run:

    Code:
    lsusb
    Post the result and we'll proceed.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D., Sc.D.

  4. #4
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    May 2021
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    Re: Unable to install Wise Tiger USB wifi adapter

    Thanks for the reply, I'll post tomorrow when I'm back from work!

  5. #5
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    May 2021
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    9

    Re: Unable to install Wise Tiger USB wifi adapter

    I believe the device is "Realtek Semiconductor Corp. 802.11ac NIC"

  6. #6
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    May 2014
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    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Unable to install Wise Tiger USB wifi adapter

    Can you post the USB ID?

  7. #7
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    May 2021
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    9

    Re: Unable to install Wise Tiger USB wifi adapter

    Edit:
    Bus 003 Device 006: ID 0bda:b812
    Last edited by bendover102938; May 9th, 2021 at 03:59 PM.

  8. #8
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    May 2021
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    9

    Re: Unable to install Wise Tiger USB wifi adapter

    Jeremy31, I followed your wireless link to get the below info, hope this helps.
    Code:
    ########## wireless info START ##########
    
    Report from: 08 May 2021 18:12 PDT -0700
    
    Booted last: 08 May 2021 00:00 PDT -0700
    
    Script from: 25 Jan 2020 03:34 UTC +0000
    
    ##### release ###########################
    
    Distributor ID:	Ubuntu
    Description:	Ubuntu 20.04.2 LTS
    Release:	20.04
    Codename:	focal
    
    ##### kernel ############################
    
    Linux 5.8.0-43-generic #49~20.04.1-Ubuntu SMP Fri Feb 5 09:57:56 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
    
    Parameters: ro, quiet, splash, vt.handoff=7
    
    ##### desktop ###########################
    
    Ubuntu
    
    ##### lspci #############################
    
    03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 06)
    	Subsystem: Gigabyte Technology Co., Ltd Onboard Ethernet [1458:e000]
    	Kernel driver in use: r8169
    
    ##### lsusb #############################
    
    Bus 002 Device 002: ID 8087:8000 Intel Corp. 
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 002: ID 8087:8008 Intel Corp. 
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 005: ID 046d:c318 Logitech, Inc. Illuminated Keyboard
    Bus 003 Device 006: ID 0bda:b812 Realtek Semiconductor Corp. 802.11ac NIC
    Bus 003 Device 003: ID 046d:c07c Logitech, Inc. M-R0017 [G700s Rechargeable Gaming Mouse]
    Bus 003 Device 002: ID 046d:c531 Logitech, Inc. C-U0007 [Unifying Receiver]
    Bus 003 Device 008: ID 04e8:6860 Samsung Electronics Co., Ltd Galaxy series, misc. (MTP mode)
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    
    ##### PCMCIA card info ##################
    
    ##### rfkill ############################
    
    ##### secure boot #######################
    
    SecureBoot disabled
    Platform is in Setup Mode
    
    ##### lsmod #############################
    
    cfg80211              778240  0
    
    ##### interfaces ########################
    
    ##### ifconfig ##########################
    
    1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
        link/loopback <MAC address> brd <MAC address>
        inet 127.0.0.1/8 scope host lo
           valid_lft forever preferred_lft forever
        inet6 ::1/128 scope host 
           valid_lft forever preferred_lft forever
    2: enp3s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state DOWN group default qlen 1000
        link/ether <MAC 'enp3s0' [IF1]> brd <MAC address>
    
    ##### iwconfig ##########################
    
    lo        no wireless extensions.
    
    enp3s0    no wireless extensions.
    
    ##### route #############################
    
    ##### resolv.conf #######################
    
    [777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']
    
    nameserver 127.0.0.53
    options edns0 trust-ad
    
    ##### network managers ##################
    
    Installed:
    
    	NetworkManager
    
    Running:
    
    root         658       1  0 17:21 ?        00:00:00 /usr/sbin/NetworkManager --no-daemon
    
    ##### NetworkManager info ###############
    
    GENERAL.DEVICE:                         enp3s0
    GENERAL.TYPE:                           ethernet
    GENERAL.NM-TYPE:                        NMDeviceEthernet
    GENERAL.DBUS-PATH:                      /org/freedesktop/NetworkManager/Devices/2
    GENERAL.VENDOR:                         Realtek Semiconductor Co., Ltd.
    GENERAL.PRODUCT:                        RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (Onboard Ethernet)
    GENERAL.DRIVER:                         r8169
    GENERAL.DRIVER-VERSION:                 5.8.0-43-generic
    GENERAL.FIRMWARE-VERSION:               --
    GENERAL.HWADDR:                         <MAC 'enp3s0' [IF1]>
    GENERAL.MTU:                            1500
    GENERAL.STATE:                          20 (unavailable)
    GENERAL.REASON:                         2 (Device is now managed)
    GENERAL.IP4-CONNECTIVITY:               1 (none)
    GENERAL.IP6-CONNECTIVITY:               1 (none)
    GENERAL.UDI:                            /sys/devices/pci0000:00/0000:00:1c.2/0000:03:00.0/net/enp3s0
    GENERAL.IP-IFACE:                       --
    GENERAL.IS-SOFTWARE:                    no
    GENERAL.NM-MANAGED:                     yes
    GENERAL.AUTOCONNECT:                    yes
    GENERAL.FIRMWARE-MISSING:               no
    GENERAL.NM-PLUGIN-MISSING:              no
    GENERAL.PHYS-PORT-ID:                   --
    GENERAL.CONNECTION:                     --
    GENERAL.CON-UUID:                       --
    GENERAL.CON-PATH:                       --
    GENERAL.METERED:                        unknown
    CAPABILITIES.CARRIER-DETECT:            yes
    CAPABILITIES.SPEED:                     unknown
    CAPABILITIES.IS-SOFTWARE:               no
    CAPABILITIES.SRIOV:                     no
    INTERFACE-FLAGS.UP:                     yes
    INTERFACE-FLAGS.LOWER-UP:               no
    INTERFACE-FLAGS.CARRIER:                no
    WIRED-PROPERTIES.CARRIER:               off
    CONNECTIONS.AVAILABLE-CONNECTION-PATHS: --
    
    ##### NetworkManager.state ##############
    
    [main]
    NetworkingEnabled=true
    WirelessEnabled=true
    WWANEnabled=true
    
    ##### NetworkManager config #############
    
    [[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
    [connection]
    wifi.powersave = 3
    
    [[/etc/NetworkManager/NetworkManager.conf]]
    [main]
    plugins=ifupdown,keyfile
    [ifupdown]
    managed=false
    [device]
    wifi.scan-rand-mac-address=no
    
    [[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
    [main]
    dns=systemd-resolved
    
    [[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
    [keyfile]
    unmanaged-devices=*,except:type:wifi,except:type:gsm,except:type:cdma
    
    [[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
    [connectivity]
    uri=http://connectivity-check.ubuntu.com/
    
    [[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
    [device-mac-addr-change-wifi]
    match-device=driver:rtl8723bs,driver:rtl8189es,driver:r8188eu,driver:8188eu,driver:eagle_sdio,driver:wl
    wifi.scan-rand-mac-address=no
    
    ##### NetworkManager profiles ###########
    
    ##### Netplan config ####################
    
    [/etc/netplan/01-network-manager-all.yaml]
    network:
      version: 2
      renderer: NetworkManager
    
    ##### iw reg get ########################
    
    Region: America/Vancouver (based on set time zone)
    
    global
    country 00: DFS-UNSET
    	(2402 - 2472 @ 40), (N/A, 20), (N/A)
    	(2457 - 2482 @ 20), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN
    	(2474 - 2494 @ 20), (N/A, 20), (N/A), NO-OFDM, PASSIVE-SCAN
    	(5170 - 5250 @ 80), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN
    	(5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
    	(5490 - 5730 @ 160), (N/A, 20), (0 ms), DFS, PASSIVE-SCAN
    	(5735 - 5835 @ 80), (N/A, 20), (N/A), PASSIVE-SCAN
    	(57240 - 63720 @ 2160), (N/A, 0), (N/A)
    
    ##### iwlist channels ###################
    
    lo        no frequency information.
    
    enp3s0    no frequency information.
    
    ##### iwlist scan #######################
    
    lo        Interface doesn't support scanning.
    
    enp3s0    Interface doesn't support scanning.
    
    ##### module infos ######################
    
    [cfg80211]
    filename:       /lib/modules/5.8.0-43-generic/kernel/net/wireless/cfg80211.ko
    description:    wireless configuration support
    license:        GPL
    depends:        
    retpoline:      Y
    intree:         Y
    name:           cfg80211
    vermagic:       5.8.0-43-generic SMP mod_unload 
    parm:           bss_entries_limit:limit to number of scan BSS entries (per wiphy, default 1000) (int)
    parm:           ieee80211_regdom:IEEE 802.11 regulatory domain code (charp)
    parm:           cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool)
    
    ##### module parameters #################
    
    [cfg80211]
    bss_entries_limit: 1000
    cfg80211_disable_40mhz_24ghz: N
    ieee80211_regdom: 00
    
    ##### /etc/modules ######################
    
    ##### modprobe options ##################
    
    [/etc/modprobe.d/amd64-microcode-blacklist.conf]
    blacklist microcode
    
    [/etc/modprobe.d/blacklist-ath_pci.conf]
    blacklist ath_pci
    
    [/etc/modprobe.d/blacklist.conf]
    blacklist evbug
    blacklist usbmouse
    blacklist usbkbd
    blacklist eepro100
    blacklist de4x5
    blacklist eth1394
    blacklist snd_intel8x0m
    blacklist snd_aw2
    blacklist prism54
    blacklist bcm43xx
    blacklist garmin_gps
    blacklist asus_acpi
    blacklist snd_pcsp
    blacklist pcspkr
    blacklist amd76x_edac
    
    [/etc/modprobe.d/blacklist-rare-network.conf]
    alias net-pf-3 off
    alias net-pf-6 off
    alias net-pf-9 off
    alias net-pf-11 off
    alias net-pf-12 off
    alias net-pf-19 off
    alias net-pf-21 off
    alias net-pf-36 off
    
    [/etc/modprobe.d/intel-microcode-blacklist.conf]
    blacklist microcode
    
    [/etc/modprobe.d/iwlwifi.conf]
    remove iwlwifi \
    (/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
    && /sbin/modprobe -r mac80211
    
    ##### rc.local ##########################
    
    grep: /etc/rc.local: No such file or directory
    
    ##### pm-utils ##########################
    
    ##### udev rules ########################
    
    ##### dmesg #############################
    
    [    3.754445] r8169 0000:03:00.0 enp3s0: Link is Down
    
    ########## wireless info END ############

  9. #9
    Join Date
    May 2014
    Location
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    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Unable to install Wise Tiger USB wifi adapter

    Code:
    sudo apt install git build-essential
    git clone https://github.com/cilynx/rtl88x2bu.git
    cd rtl88x2bu
    VER=$(sed -n 's/\PACKAGE_VERSION="\(.*\)"/\1/p' dkms.conf)
    sudo rsync -rvhP ./ /usr/src/rtl88x2bu-${VER}
    sudo dkms add -m rtl88x2bu -v ${VER}
    sudo dkms build -m rtl88x2bu -v ${VER}
    sudo dkms install -m rtl88x2bu -v ${VER}
    sudo modprobe 88x2bu
    Reboot

  10. #10
    Join Date
    May 2021
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    9

    Re: Unable to install Wise Tiger USB wifi adapter

    It tells me command git cannot be found. And
    Code:
     E: Package 'git' has no installation candidate
    Code:
    titaniumfire@titaniumfire-B85M-D3H:~$ sudo apt install git build-esssential
    
    Reading package lists... Done
    
    Building dependency tree       
    
    Reading state information... Done
    
    Package git is not available, but is referred to by another package.
    
    This may mean that the package is missing, has been obsoleted, or
    
    is only available from another source
    
    
    
    E: Package 'git' has no installation candidate
    
    E: Unable to locate package build-esssential
    
    titaniumfire@titaniumfire-B85M-D3H:~$ git clone http://github.com/cilynx/rtl88x2bu.git
    
    
    
    Command 'git' not found, but can be installed with:
    
    
    
    sudo apt install git
    
    
    
    titaniumfire@titaniumfire-B85M-D3H:~$ sudo apt install git clone http://github.com/cilynx/rtl88x2bu.git
    
    Reading package lists... Done
    
    Building dependency tree       
    
    Reading state information... Done
    
    Package git is not available, but is referred to by another package.
    
    This may mean that the package is missing, has been obsoleted, or
    
    is only available from another source
    
    
    
    E: Package 'git' has no installation candidate
    
    E: Unable to locate package clone
    
    E: Unable to locate package http://github.com/cilynx
    Last edited by bendover102938; May 9th, 2021 at 08:00 PM.

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