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Thread: Browser has trouble displaying content

  1. #1
    Join Date
    Aug 2012
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    Browser has trouble displaying content

    When I use a browser the window has trouble displaying the content (see this video I made: https://www.youtube.com/watch?v=X5gdpTd8hEM). If I ignore it, it gets worse and eventually the whole screen freezes requiring a computer reset.

    It's kind of flicker / partial freeze type of thing where lines are shown over different parts of the screen, parts of pictures are repeated etc..

    It was like this when I got the computer (Ubuntu 16), then when it upgraded to Ubuntu 18 the problem went away, then with the current version (20.04) the problem came back.

    On Ubuntu 16 I tried various things I've read from other's problems on other forums to do with with screen flicker and screen freeze, but I can't remember exactly what they were (and nothing worked).

    When I logged in I was getting an error saying the monitors couldn't be configured (but that has gone after the computer had an update last night).

    Also before last night's update, when I reduced the screen resolution, the whole screen turned into a jigsaw puzzle, bits of the screen in squares all over the place. This doesn't happen anymore.

    I have two computers which have shown the same symptoms through the Ubuntu upgrades.

    Thanks for any help.

  2. #2
    Join Date
    Jun 2016
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    Distro
    Xubuntu 20.04 Focal Fossa

    Re: Browser has trouble displaying content

    "a browser" always meaning Firefox, as shown in your video?
    Have you tried disabling hardware acceleration in Firefox?
    Xubuntu 20.04/ThelioMajor ♦ Pop!_OS/live ♦ Debian 10/Xubuntu 20.04/VirtualBox
    If your questions are resolved to your satisfaction, please use Thread Tools > "Mark this thread as solved..."

  3. #3
    Join Date
    Aug 2012
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    Re: Browser has trouble displaying content

    Quote Originally Posted by halogen2 View Post
    "a browser" always meaning Firefox, as shown in your video?
    I have the same problem in Chrome also, but not in Midori (never heard of Midori before but downloaded it and gave it a try, and it was good)

    Actually, playing a you tube video in Midori, while using Firefox, was worse for Firefox than just using Firefox.

    I'm not sure if I tried it before so I tried if for Chrome and Firefox but unfortunately it didn't make much difference.

  4. #4
    Join Date
    Aug 2012
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    8

    Re: Browser has trouble displaying content

    As it turns out Midori just froze my screen a couple of times so it is affected, just in a different way.

  5. #5
    Join Date
    Jun 2016
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    2,229
    Distro
    Xubuntu 20.04 Focal Fossa

    Re: Browser has trouble displaying content

    Can you please post the output of running this command in Terminal to show what kind of graphics setup you got -
    Code:
    inxi -Gxxz
    If you don't have inxi, first install it with
    Code:
    sudo apt-get install inxi
    Xubuntu 20.04/ThelioMajor ♦ Pop!_OS/live ♦ Debian 10/Xubuntu 20.04/VirtualBox
    If your questions are resolved to your satisfaction, please use Thread Tools > "Mark this thread as solved..."

  6. #6
    Join Date
    Jun 2010
    Location
    London, England
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    Hidden!
    Distro
    Ubuntu Development Release

    Re: Browser has trouble displaying content

    Are you using Wayland or X Server? An Open source or proprietary video driver? is the kernel 5.4 or 5.8? There are alternatives that can be tried. Do they make a difference? What are the specifications for CPU, RAM, and video adapter?

    The solution for Firefox may be to turn on WebRender.

    https://www.omgubuntu.co.uk/2020/07/...ebrender-linux

    Regards
    It is a machine. It is more stupid than we are. It will not stop us from doing stupid things.
    Ubuntu user #33,200. Linux user #530,530


  7. #7
    Join Date
    Aug 2012
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    Re: Browser has trouble displaying content

    Quote Originally Posted by halogen2 View Post
    Can you please post the output of running this command in Terminal to show what kind of graphics setup you got -
    Code:
    inxi -Gxxz
    So here is the result from my computer:
    Code:
    Graphics:
      Device-1: AMD Picasso driver: amdgpu v: kernel bus ID: 09:00.0
      chip ID: 1002:15d8
      Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati
      unloaded: fbdev,modesetting,vesa compositor: marco
      resolution: 1920x1080~60Hz 
      OpenGL: renderer: AMD RAVEN (DRM 3.35.0 5.4.0-72-generic LLVM 11.0.0)
      v: 4.6 Mesa 20.2.6 direct render: Yes
    Quote Originally Posted by grahammechanical
    Are you using Wayland or X Server?
    I'm pretty sure I've tried both and I'll check this when I'm at my computer again. I'm away from it for about a week so when I get back I'll go through your questions.

  8. #8
    Join Date
    Aug 2012
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    8

    Re: Browser has trouble displaying content

    Quote Originally Posted by grahammechanical View Post
    Are you using Wayland or X Server?
    I'm not sure what you mean here now, I thought I did but now I'm not sure. When I log in I have a choice of desktops - mate, ubuntu and ubuntu on wayland. So I've tried all three desktops and there's no difference. But it seems my 'server' is X.Org all the time, so I guess I'm using X Server (see the out put of inxi below when I'm using Wayland)


    Code:
    -->inxi -Gxxz
    
     Graphics:
       Device-1: AMD Picasso driver: amdgpu v: kernel bus ID: 09:00.0  
       chip ID: 1002:15d8 
       Display: wayland server: X.Org 1.20.9 driver: amdgpu,ati  
       unloaded: fbdev,modesetting,vesa compositor: gnome-shell  
       resolution: 1920x1080~60Hz  
       OpenGL: renderer: AMD RAVEN (DRM 3.35.0 5.4.0-70-generic LLVM 11.0.0)  
       v: 4.6 Mesa 20.2.6 direct render: Yes  
     -->
    An Open source or proprietary video driver?
    Open source - Amdgpu


    is the kernel 5.4 or 5.8? There are alternatives that can be tried. Do they make a difference?
    The kernel if 5.4 - I saw the following page at some stage https://askubuntu.com/questions/1305...ezing-suddenly and on it someone fixed a screen flicker / computer freeze by loading an older version of the kernal in the "Advanced Options for Ubuntu" option. I went to try this but I could only choose between 5.4.0-72 and 5.4.0-70, and they make no difference. I'm using 5.4.0-72 - I thought it was 5.8.x but it's not - maybe I should try 5.8? (How do I do this? / Can I do this?)
    What are the specifications for CPU, RAM, and video adapter?
    See below:
    Code:
    -->inxi -C
    
     CPU:
       Topology: Quad Core model: AMD Ryzen 3 3200G with Radeon Vega Graphics  
       bits: 64 type: MCP L2 cache: 2048 KiB  
       Speed: 1257 MHz min/max: 1400/3600 MHz Core speeds (MHz): 1: 1257 2: 1257  
       3: 1257 4: 1258  
     -->
     -->sudo inxi -m
     [sudo] password for nathan:  
     Memory:
       RAM: total: 13.68 GiB used: 2.40 GiB (17.6%)  
       Array-1: capacity: 128 GiB slots: 4 EC: None  
       Device-1: DIMM 0 size: No Module Installed  
       Device-2: DIMM 1 size: 8 GiB speed: 2666 MT/s  
       Device-3: DIMM 0 size: No Module Installed  
       Device-4: DIMM 1 size: 8 GiB speed: 2666 MT/s  
     -->
     -->sudo lshw -C display
       *-display                  
            description: VGA compatible controller
            product: Picasso
            vendor: Advanced Micro Devices, Inc. [AMD/ATI]
            physical id: 0
            bus info: pci@0000:09:00.0
            version: c9
            width: 64 bits
            clock: 33MHz
            capabilities: pm pciexpress msi msix vga_controller bus_master cap_list rom
            configuration: driver=amdgpu latency=0
            resources: irq:61 memory:e0000000-efffffff memory:f0000000-f01fffff ioport:e000(size=256) memory:fcc00000-fcc7ffff memory:c0000-dffff
     -->
    The solution for Firefox may be to turn on WebRender.

    https://www.omgubuntu.co.uk/2020/07/...ebrender-linux

    No difference

    Let me know if there's enough info here...
    Thanks

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