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Thread: Camera will not work after latest update (today) on my Samsung laptop

  1. #1
    Join Date
    Mar 2021
    Beans
    3

    Camera will not work after latest update (today) on my Samsung laptop

    Hi, I have a samsung laptop and after today's update my built-in webcamera stopped working.

    Here is some output:

    Code:
    sudo lshw | grep -C 10 -i "usb"
    Code:
           serial: 123490EN400015
           slot: Middle
         *-firmware
              description: BIOS
              vendor: American Megatrends Inc.
              physical id: 0
              version: P03REP.034.181016.ZW
              date: 10/16/2018
              size: 64KiB
              capacity: 16MiB
              capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial int17printer acpi usb biosbootspecification uefi
         *-memory
              description: System Memory
              physical id: 13
              slot: System board or motherboard
              size: 8GiB
            *-bank:0
                 description: SODIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0,5 ns)
                 product: HTH5AN8G6NAFR-UHD
                 vendor: Hitachi
                 physical id: 0
    --
                 product: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
                 vendor: Intel Corporation
                 physical id: 4
                 bus info: pci@0000:00:04.0
                 version: 08
                 width: 64 bits
                 clock: 33MHz
                 capabilities: msi pm cap_list
                 configuration: driver=proc_thermal latency=0
                 resources: irq:16 memory:f7120000-f7127fff
            *-usb
                 description: USB controller
                 product: Sunrise Point-LP USB 3.0 xHCI Controller
                 vendor: Intel Corporation
                 physical id: 14
                 bus info: pci@0000:00:14.0
                 version: 21
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi xhci bus_master cap_list
                 configuration: driver=xhci_hcd latency=0
                 resources: irq:125 memory:f7110000-f711ffff
               *-usbhost:0
                    product: xHCI Host Controller
                    vendor: Linux 5.4.0-66-generic xhci-hcd
                    physical id: 0
                    bus info: usb@1
                    logical name: usb1
                    version: 5.04
                    capabilities: usb-2.00
                    configuration: driver=hub slots=12 speed=480Mbit/s
                  *-usb:0
                       description: Mouse
                       product: HP 1000 USB Optical Mouse
                       vendor: PixArt
                       physical id: 1
                       bus info: usb@1:1
                       version: 1.00
                       capabilities: usb-2.00
                       configuration: driver=usbhid maxpower=100mA speed=1Mbit/s
                  *-usb:1
                       description: Keyboard
                       product: CASUE USB KB
                       physical id: 2
                       bus info: usb@1:2
                       version: 0.01
                       capabilities: usb-1.10
                       configuration: driver=usbhid maxpower=100mA speed=1Mbit/s
                  *-usb:2
                       description: Mouse
                       product: CTL-472
                       vendor: Wacom Co.,Ltd.
                       physical id: 3
                       bus info: usb@1:3
                       version: 1.00
                       serial: 0GE00L1002064
                       capabilities: usb-2.00
                       configuration: driver=usbhid maxpower=498mA speed=12Mbit/s
                  *-usb:3
                       description: Bluetooth wireless interface
                       vendor: Qualcomm Atheros Communications
                       physical id: 5
                       bus info: usb@1:5
                       version: 0.01
                       capabilities: bluetooth usb-2.01
                       configuration: driver=btusb maxpower=100mA speed=12Mbit/s
               *-usbhost:1
                    product: xHCI Host Controller
                    vendor: Linux 5.4.0-66-generic xhci-hcd
                    physical id: 1
                    bus info: usb@2
                    logical name: usb2
                    version: 5.04
                    capabilities: usb-3.00
                    configuration: driver=hub slots=6 speed=5000Mbit/s
            *-generic:1
                 description: Signal processing controller
                 product: Sunrise Point-LP Thermal subsystem
                 vendor: Intel Corporation
                 physical id: 14.2
                 bus info: pci@0000:00:14.2
                 version: 21
                 width: 64 bits
                 clock: 33MHz
    And also:

    Code:
     sudo neofetch
    Code:
                .-/+oossssoo+/-.               root@fabio-340XAA-350XAA-550XAA 
            `:+ssssssssssssssssss+:`           ------------------------------- 
          -+ssssssssssssssssssyyssss+-         OS: Ubuntu 20.04.2 LTS x86_64 
        .ossssssssssssssssssdMMMNysssso.       Host: 340XAA/350XAA/550XAA P03REP 
       /ssssssssssshdmmNNmmyNMMMMhssssss/      Kernel: 5.4.0-66-generic 
      +ssssssssshmydMMMMMMMNddddyssssssss+     Uptime: 48 mins 
     /sssssssshNMMMyhhyyyyhmNMMMNhssssssss/    Packages: 3989 (dpkg), 19 (snap) 
    .ssssssssdMMMNhsssssssssshNMMMdssssssss.   Shell: bash 5.0.17 
    +sssshhhyNMMNyssssssssssssyNMMMysssssss+   Resolution: 1366x768 
    ossyNMMMNyMMhsssssssssssssshmmmhssssssso   WM: Mutter 
    ossyNMMMNyMMhsssssssssssssshmmmhssssssso   WM Theme: Adwaita 
    +sssshhhyNMMNyssssssssssssyNMMMysssssss+   Theme: Adwaita [GTK3] 
    .ssssssssdMMMNhsssssssssshNMMMdssssssss.   Icons: Adwaita [GTK3] 
     /sssssssshNMMMyhhyyyyhdNMMMNhssssssss/    Terminal: gnome-terminal 
      +sssssssssdmydMMMMMMMMddddyssssssss+     CPU: Intel i5-8250U (8) @ 3.400GHz 
       /ssssssssssshdmNNNNmyNMMMMhssssss/      GPU: Intel UHD Graphics 620 
        .ossssssssssssssssssdMMMNysssso.       GPU: NVIDIA GeForce MX110 
          -+sssssssssssssssssyyyssss+-         Memory: 3352MiB / 7871MiB 
            `:+ssssssssssssssssss+:`
                .-/+oossssoo+/-.
    I also should point out that the output to:


    Code:
    sudo lshw | grep -C 10 -i "camera"
    is empty.
    Last edited by fabiocanedo; March 2nd, 2021 at 03:16 PM.

  2. #2
    Join Date
    Mar 2007
    Location
    Promiseland
    Beans
    1,056
    Distro
    Xubuntu

    Re: Camera will not work after latest update (today) on my Samsung laptop

    Are not most laptop cameras on the USB bus?
    Does this show any?
    Code:
    sudo lshw | grep -C 10 -i "webcam"
    or
    Code:
    sudo lshw | grep -C 10 -i "cam"
    Cheers,


    The Linux Command Line at http://linuxcommand.org/

  3. #3
    Join Date
    Mar 2021
    Beans
    3

    Re: Camera will not work after latest update (today) on my Samsung laptop

    Quote Originally Posted by him610 View Post
    Are not most laptop cameras on the USB bus?
    Does this show any?
    Code:
    sudo lshw | grep -C 10 -i "webcam"
    or
    Code:
    sudo lshw | grep -C 10 -i "cam"
    The output to both of these was empty.

  4. #4
    Join Date
    Mar 2021
    Beans
    3

    Re: Camera will not work after latest update (today) on my Samsung laptop

    It magically solved itself after a couple of days looking for stuff on the forums.
    I just restarted the computer, and it worked. I had done it before, but it didn't work until now.
    I don't really know what happened, if anyone know what logs would be useful to post here, I'd really appreciate it if someone told me. So this post can help the community.

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