Unable to fix, reinstall, or remove package.

**rsteinmetz70112** · February 15th, 2021

I just upgrade a 16.04 LTS to 18.04 LTS and I'm stuck. One package won't fix, install reinstall or remove.
I have never seen this error before . I wonder if I should simple delete or rename '/usr/lib/libpt.so.2.10.11' to see if it will work.

Code:

# apt --fix-broken install
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
  account-plugin-facebook account-plugin-flickr appmenu-qt5 gir1.2-gnomekeyring-1.0
  gnome-icon-theme-symbolic gnome-user-share hardening-includes kate-data katepart
  libaccount-plugin-generic-oauth libapache2-mod-dnssd libautodie-perl libcapnp-0.5.3
  libevent-2.0-5 libgcr-3-common libgfortran3 libgnutls-openssl27 libjs-sphinxdoc libjs-underscore
  libkatepartinterfaces4 libllvm6.0 libnm-gtk-common libopencc1 librpmbuild3 libsub-identify-perl
  libtxc-dxtn-s2tc0 libustr-1.0-1 libxcb-xf86dri0 libxerces-c3.1 python-debianbts python-pyatspi
  python-reportbug signon-plugin-password
Use 'apt autoremove' to remove them.
The following additional packages will be installed:
  libpt2.10.11
The following NEW packages will be installed:
  libpt2.10.11
0 upgraded, 1 newly installed, 0 to remove and 598 not upgraded.
3 not fully installed or removed.
Need to get 0 B/1,128 kB of archives.
After this operation, 4,030 kB of additional disk space will be used.
Do you want to continue? [Y/n] Y
(Reading database ... 395310 files and directories currently installed.)
Preparing to unpack .../libpt2.10.11_2.10.11~dfsg-2.1_i386.deb ...
Unpacking libpt2.10.11 (2.10.11~dfsg-2.1) ...
dpkg: error processing archive /var/cache/apt/archives/libpt2.10.11_2.10.11~dfsg-2.1_i386.deb (--unpack):
 trying to overwrite '/usr/lib/libpt.so.2.10.11', which is also in package libpt2.10.10v5 2.10.11~dfsg-1ubuntu1
dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)
Errors were encountered while processing:
 /var/cache/apt/archives/libpt2.10.11_2.10.11~dfsg-2.1_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

**Bashing-om** · February 15th, 2021

rsteinmetz70112 - Hello

As we have:

0 to remove and 598 not upgraded.

there is indications that the system has bot been updated.

Run terminal commands:

Code:

sudo apt update
sudo apt full-upgrade

And advise us of these results.

ain't nothing but a thing

**rsteinmetz70112** · February 16th, 2021

I had run those commands before but failed to capture teh out put so here goes

Code:

# apt update
Get:1 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease [88.7 kB]
Get:2 http://security.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]
Hit:3 http://us.archive.ubuntu.com/ubuntu bionic InRelease
Get:4 http://security.ubuntu.com/ubuntu bionic-security/universe i386 DEP-11 Metadata [59.7 kB]
Get:5 http://security.ubuntu.com/ubuntu bionic-security/main i386 DEP-11 Metadata [48.8 kB]
Get:6 http://security.ubuntu.com/ubuntu bionic-security/multiverse i386 DEP-11 Metadata [2,464 B]
Get:7 http://us.archive.ubuntu.com/ubuntu bionic-updates/main Sources [504 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages [1,220 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages [1,884 kB]
Get:10 http://us.archive.ubuntu.com/ubuntu bionic-updates/main i386 DEP-11 Metadata [295 kB]
Get:11 http://us.archive.ubuntu.com/ubuntu bionic-updates/multiverse i386 DEP-11 Metadata [2,464 B]
Get:12 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe i386 DEP-11 Metadata [289 kB]
Fetched 4,483 kB in 20s (229 kB/s)

(appstreamcli:22714): GLib-CRITICAL **: 17:50:48.477: g_strchug: assertion 'string != NULL' failed

(appstreamcli:22714): GLib-CRITICAL **: 17:50:48.477: g_strchomp: assertion 'string != NULL' failed

(appstreamcli:22714): GLib-CRITICAL **: 17:50:48.929: g_strchug: assertion 'string != NULL' failed

(appstreamcli:22714): GLib-CRITICAL **: 17:50:48.929: g_strchomp: assertion 'string != NULL' failed

(appstreamcli:22714): GLib-CRITICAL **: 17:50:49.374: g_strchug: assertion 'string != NULL' failed

(appstreamcli:22714): GLib-CRITICAL **: 17:50:49.374: g_strchomp: assertion 'string != NULL' failed
AppStream cache update completed, but some metadata was ignored due to errors.

Reading package lists... Done
Building dependency tree
Reading state information... Done
598 packages can be upgraded. Run 'apt list --upgradable' to see them.

Code:

# apt full-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
 ekiga : Depends: libpt2.10.11 but it is not installed
 libopal3.10.10 : Depends: libpt2.10.11 but it is not installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).

The output of

Code:

apt install -f

is in the original message.

**Bashing-om** · February 16th, 2021

rsteinmetz70112; Wow

Have not seen this appstream notice in some years.

What have we to work with ?
show us:

Code:

apt-cache policy appstream

as ahunt'n we shall go

**rsteinmetz70112** · February 16th, 2021

Here you go:

Code:

# apt-cache policy appstream
appstream:
  Installed: 0.9.4-1ubuntu4
  Candidate: 0.12.0-3ubuntu1
  Version table:
     0.12.0-3ubuntu1 500
        500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages
     0.12.0-3 500
        500 http://us.archive.ubuntu.com/ubuntu bionic/main i386 Packages
 *** 0.9.4-1ubuntu4 100
        100 /var/lib/dpkg/status

**Bashing-om** · February 16th, 2021

rsteinmetz70112; Uh huh -

Best I recall the 0.9.4-1ubuntu4 version is the affected version

Let's try:

Code:

sudo apt remove --purge appstream
sudo apt update
sudo apt install appstream
sudo apt full-upgrade

maybe Yes

**rsteinmetz70112** · February 16th, 2021

I'm away from my office. I'll try tomorrow.

**rsteinmetz70112** · February 16th, 2021

Ok here we go:

Code:

# apt --purge appstream
E: Command line option --purge is not understood in combination with the other options
# apt purge appstream
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
 ekiga : Depends: libpt2.10.11 but it is not going to be installed
 gnome-software : Depends: appstream but it is not going to be installed
 libopal3.10.10 : Depends: libpt2.10.11 but it is not going to be installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).

Code:

# apt install appstream
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
 appstream : Depends: libappstream4 (>= 0.11.7) but it is not going to be installed
             Breaks: gnome-software (< 3.22.5-1) but 3.20.5-0ubuntu0.16.04.13 is to be installed
 ekiga : Depends: libpt2.10.11 but it is not going to be installed
 libopal3.10.10 : Depends: libpt2.10.11 but it is not going to be installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).

**rsteinmetz70112** · February 16th, 2021

OK Noodling around the Internet I found a dpkg command and tried it:

Code:

sudo dpkg -i --force-overwrite /var/cache/apt/archives/libpt2.10.11_2.10.11~dfsg-2.1_i386.deb

then

Code:

apt install -f

worked.

then

Code:

apt autoremove

worked
then

Code:

the apt update

worked

then

Code:

apt upgrade

failed

but

Code:

apt full-upgrade

ran

and fetched 669 MB and 1047 packages
It failed but

Code:

apt install -f

ran
but

Code:

errors were encountered while processing 
/tmp/apt-dpkg-install-5K2elm/04-gpgconf_2.2.4-1ubuntu1.3_i386.deb
/tmp/apt-dpkg-install-5K2elm/05-gnupg-utils_2.2.4-1ubuntu1.3_i386.deb
/tmp/apt-dpkg-install-5K2elm/06-gpg-agent_2.2.4-1ubuntu1.3_i386.deberrors were encountered
/tmp/apt-dpkg-install-5K2elm/04-gpgconf_2.2.4-1ubuntu1.3_i386.deb
/tmp/apt-dpkg-install-5K2elm/05-gnupg-utils_2.2.4-1ubuntu1.3_i386.deb
/tmp/apt-dpkg-install-5K2elm/06-gpg-agent_2.2.4-1ubuntu1.3_i386.deb

But I guess that's progress.

**Bashing-om** · February 17th, 2021

rsteinmetz70112 - Hey hey !

You do good work - sorry about my mistake with the --purge command - fixed in the post.

As many 32 bit (i386) packages are no longer supported - I will have to do some research to provide a better means forward. A cursory look (20.04) indicates that gpgconf in 32 bit arch is still supported.

I shall return

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