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Thread: Accessing Files on External Hard Drive

  1. #1
    Join Date
    Jan 2021
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    9

    Accessing Files on External Hard Drive

    Hello guys and girls.

    After being very fed up with the performance of Windows 10 for a long while, I have made the jump today and switched over to Ubuntu.

    Things seem promising so far. The programs that I have been struggling to use on Win 10 run much faster and smoother on Ubuntu.

    One issue I have found though relates to my external hard drive. It is recognised and I can access all my files when I click on the specific icon for the drive yet I can't access the files when using other programs (for example the drive does not show when I trying to add a photo on Facebook while using the Brave browser).

    Thank you in advance for any input.

  2. #2
    Join Date
    Oct 2006
    Beans
    57,314

    Re: Accessing Files on External Hard Drive

    Was your browser installed from a snap package ?

  3. #3
    Join Date
    Jan 2021
    Beans
    9

    Re: Accessing Files on External Hard Drive

    I downloaded Brave using the Ubuntu Software app.

  4. #4
    Join Date
    Oct 2006
    Beans
    57,314

    Re: Accessing Files on External Hard Drive

    Quote Originally Posted by fido1982 View Post
    I downloaded Brave using the Ubuntu Software app.
    I think the the Ubuntu Software application contains only the snap version, so try opening up the Brave page in the Software app and look for a permissions button, click on it and there should be an option to allow access to removable media.

  5. #5
    Join Date
    Jan 2021
    Beans
    9

    Re: Accessing Files on External Hard Drive

    I am afraid after clicking on that specific permission plus a number of others that sounded like they may help, I still can't upload / access directly from the external hard drive.

  6. #6
    Join Date
    Oct 2006
    Beans
    57,314

    Re: Accessing Files on External Hard Drive

    Quote Originally Posted by fido1982 View Post
    I am afraid after clicking on that specific permission plus a number of others that sounded like they may help, I still can't upload / access directly from the external hard drive.
    Perhaps you need a restart of the browser to pick up the new settings, if you haven't already tried that ?

  7. #7
    Join Date
    Jan 2021
    Beans
    9

    Re: Accessing Files on External Hard Drive

    I tried restarting the browser and restarting the computer completely too. Thanks for your input thus far.

  8. #8
    Join Date
    May 2013
    Location
    Galiza
    Beans
    3,590
    Distro
    Ubuntu

    Re: Accessing Files on External Hard Drive

    Look for your external drive under /media.
    I think that's the problem all along. Even without the permission for accessing mass storage devices these are shown but often not as a convenient shortcut in the left column like they appear in the file manager.

  9. #9
    Join Date
    Jan 2021
    Beans
    9

    Re: Accessing Files on External Hard Drive

    No media option unfortunately and I checked all available options before I wrote the original post.

    How frustrating!

  10. #10
    Join Date
    May 2013
    Location
    Galiza
    Beans
    3,590
    Distro
    Ubuntu

    Re: Accessing Files on External Hard Drive

    Yes. it's frustrating because you don't understand. /media isn't an option, it's a folder under which all external media is typically mounted.

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