ubuntu detected my printer but won't really print after clicking the print button

[Autodave]

I know that Canon has a Linux driver on their website, but, again, I know nothing about those printers.

[ronjjjg8885]

thank you all!!!

https://pastebin.com/5MENfLXu
the file isn't there

i will try to look for a driver on the canon website.
anything to know about the installation or the uninstallation if it doesn't works?

[tokyobadger]

Just out of interest, is this a printer that supports printing over wifi?

I just bought a Canon TS8430 (printer/copier/scanner) 1 week ago. I connected it to the wifi and then both Groovy and Hirsute (dev branch) just picked it up, no drivers required for printing or scanning.

I previously had a Canon MG-something between 2010 and 2014 connected by USB to a Ubuntu box, my recollection is also that it "just worked", no additional drivers etc.

[ronjjjg8885]

i don't think that it has a wifi

[tokyobadger]

Can you give us the exact model number. Also could you confirm that you're running 20.10 as per your signature

[ronjjjg8885]

didin't see your response earlier

YES
i'm running 20.102020-11-26_13-44.jpg
i think it's k10399
as seen in the photo
on the printer itself it says (IP2800)

[kema77]

You have a dual boot setup. Are you able to print from Windows? This appears to be the driver for the IP2800 series:

https://ph.canon/en/support/0100668804/2

[ronjjjg8885]

when i use windows i can definitely use the printer

[kema77]

This is what Ubuntu shows for my Canon printer. It gives the specific model, rather than "generic printer" like yours says. It's been awhile since I set up the printer, so I don't recall if Ubuntu automatically installed it. It shows I am using the gutenprint printer drivers for CUPS for the MX310, so I suspect I did that manually, but I am really not sure. I can't tell you if that driver package would work for your model. I'm not much help, am I? Did you try the driver for the ip2800 series that is available on the Canon support site?

[ronjjjg8885]

the strange thing is that i'm almost sure the when i bought the printer a while back, it detected it and also printer once.

since then. nothing.

i'm not sure where to find the linux driver you are talking about.

maybe this? https://in.canon/en/support/0100586502

edit:
i've typed

sudo install.sh

in the extracted files directory but i get

sudo: install.sh: command not found

edit 2:
i'm following this https://www.wikihow.com/Execute-INST...Using-Terminal
and trying to install it now...

edit 3:
it's working!
after following the instructions on the screen i can now print...
thank you