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Thread: ubuntu detected my printer but won't really print after clicking the print button

  1. #11
    Join Date
    Sep 2009
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    Pennsylvania
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    Xubuntu

    Re: ubuntu detected my printer but won't really print after clicking the print button

    I know that Canon has a Linux driver on their website, but, again, I know nothing about those printers.

  2. #12
    Join Date
    Jan 2017
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    ISRAEL!
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    Re: ubuntu detected my printer but won't really print after clicking the print button

    thank you all!!!

    https://pastebin.com/5MENfLXu
    the file isn't there

    i will try to look for a driver on the canon website.
    anything to know about the installation or the uninstallation if it doesn't works?
    my desktop computer has Ubuntu 20.10 64bit alongside windows 10 as dual boot

  3. #13
    Join Date
    Apr 2010
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    309
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    Ubuntu Development Release

    Re: ubuntu detected my printer but won't really print after clicking the print button

    Just out of interest, is this a printer that supports printing over wifi?

    I just bought a Canon TS8430 (printer/copier/scanner) 1 week ago. I connected it to the wifi and then both Groovy and Hirsute (dev branch) just picked it up, no drivers required for printing or scanning.

    I previously had a Canon MG-something between 2010 and 2014 connected by USB to a Ubuntu box, my recollection is also that it "just worked", no additional drivers etc.

  4. #14
    Join Date
    Jan 2017
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    ISRAEL!
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    Re: ubuntu detected my printer but won't really print after clicking the print button

    i don't think that it has a wifi
    my desktop computer has Ubuntu 20.10 64bit alongside windows 10 as dual boot

  5. #15
    Join Date
    Apr 2010
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    Ubuntu Development Release

    Re: ubuntu detected my printer but won't really print after clicking the print button

    Can you give us the exact model number. Also could you confirm that you're running 20.10 as per your signature

  6. #16
    Join Date
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    Re: ubuntu detected my printer but won't really print after clicking the print button

    didin't see your response earlier

    YES
    i'm running 20.102020-11-26_13-44.jpg
    i think it's k10399
    as seen in the photo
    on the printer itself it says (IP2800)
    my desktop computer has Ubuntu 20.10 64bit alongside windows 10 as dual boot

  7. #17
    Join Date
    Jan 2019
    Beans
    7

    Re: ubuntu detected my printer but won't really print after clicking the print button

    You have a dual boot setup. Are you able to print from Windows? This appears to be the driver for the IP2800 series:

    https://ph.canon/en/support/0100668804/2

  8. #18
    Join Date
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    Re: ubuntu detected my printer but won't really print after clicking the print button

    when i use windows i can definitely use the printer
    my desktop computer has Ubuntu 20.10 64bit alongside windows 10 as dual boot

  9. #19
    Join Date
    Jan 2019
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    7

    Re: ubuntu detected my printer but won't really print after clicking the print button

    This is what Ubuntu shows for my Canon printer. It gives the specific model, rather than "generic printer" like yours says. It's been awhile since I set up the printer, so I don't recall if Ubuntu automatically installed it. It shows I am using the gutenprint printer drivers for CUPS for the MX310, so I suspect I did that manually, but I am really not sure. I can't tell you if that driver package would work for your model. I'm not much help, am I? Did you try the driver for the ip2800 series that is available on the Canon support site?
    Attached Images Attached Images

  10. #20
    Join Date
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    Re: ubuntu detected my printer but won't really print after clicking the print button

    the strange thing is that i'm almost sure the when i bought the printer a while back, it detected it and also printer once.

    since then. nothing.

    i'm not sure where to find the linux driver you are talking about.

    maybe this? https://in.canon/en/support/0100586502

    edit:
    i've typed
    Code:
    sudo install.sh
    in the extracted files directory but i get
    Code:
    sudo: install.sh: command not found
    edit 2:
    i'm following this https://www.wikihow.com/Execute-INST...Using-Terminal
    and trying to install it now...

    edit 3:
    it's working!
    after following the instructions on the screen i can now print...
    thank you
    Attached Images Attached Images
    Last edited by ronjjjg8885; November 27th, 2020 at 06:46 AM.
    my desktop computer has Ubuntu 20.10 64bit alongside windows 10 as dual boot

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