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Thread: Cannot detect my Seagate 1TB drive

  1. #1
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    Cannot detect my Seagate 1TB drive

    My pc works. I bought a Seagate 1TB drive. The guy tested it ( watched him) and said it was 100% good. I brought it home and connected it in place of my old drive. I put a live cd in to install Ubuntu on the drive. Pc said that it can not detect the drive.
    Help! any ideas what could be wrong? Does a 1TB drive require differant BIOS settings?

  2. #2
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    Re: Cannot detect my Seagate 1TB drive

    You should not need any special settings.

    Did you check in your BIOS/EFI settings to see if the device is detected?
    Please read The Forum Rules and The Forum Posting Guidelines

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  3. #3
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    Re: Cannot detect my Seagate 1TB drive

    Can you tell us what motherboard you have and what port it is connected to?

  4. #4
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    Re: Cannot detect my Seagate 1TB drive

    I will answer you guys tomorrow but before I do I will need to know HOW to tell what port it is connected to.

  5. #5
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    Re: Cannot detect my Seagate 1TB drive

    Quote Originally Posted by sofasurfer View Post
    I will need to know HOW to tell what port it is connected to.
    Open your case and look at it. Consult your mobo manual if necessary to determine the numbering of SATA ports (assuming this is a SATA drive). Or maybe it will tell you in the BIOS/EFI if it's detected there.

  6. #6
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    Re: Cannot detect my Seagate 1TB drive

    Dell Inspiron 660.

    Heres my manual https://www.google.com/url?sa=t&rct=...iHCc0qCtuA-JXF

    Operating system drive (WD) is on sata 3. Seagate 1TB drive is on sata 2.

    With both drives connected pc starts fine 1TB drive is shown in "hardinfo".
    Nothing in file system under "mnt".
    Gparted shows WD drive as sbd but does not show anything for 1TB drive.
    BIOS as startup shows boot mode set to legacy mode (whatever that is) and secure boot is "off".
    1TB drive is listed.

    On BIOS setup sata mode is set to AHCI.
    BIOS sata info shows 3 as disabled. Choice available for selection are usb floppy, internal WD (already used), usb storage, internal phillips (already used for DVD) and onboard NIC.

    Starting pc with only 1tb drive connected and no operating system system show "hard drive failure. Strike F1 to continue". Strikeing F1 says reboot and select proper device.

    Oh, oh!

  7. #7
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    Ubuntu 20.04 Focal Fossa

    Re: Cannot detect my Seagate 1TB drive

    Your BIOS is not showing your new drive. Therefore, there's no way for any OS to see it.

    1. Try enabling SATA 3 in BIOS. Your system could be mislabelling the drive, or it could be mistranslating (this happens when MOBO starts at 0 {zero} while BIOS reporting scheme starts at 1)
    2. Some HDDs have a jumper that sets them to "locked". Make sure all of yours are clear.
    3. It's still possible that the drive is defective. How did the vendor test it? What was the testing procedure?
    4. Try switching the SATA cable. Defective cables can sometimes be the problem.
    5. Try plugging the 1TB into the WD SATA slot. Sometimes, a bad connector is the problem.

    Chasing down HW problems is always a process of elimination. If you can think of other physical failure points, try to eliminate them too.

  8. #8
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    Re: Cannot detect my Seagate 1TB drive

    I will try your suggestions.
    When the drive was tested he connected it to a pc with some kind of testing software install. this software supposedly tests the drive and checks speed and other stuff and determines life left in the drive.

  9. #9
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    Re: Cannot detect my Seagate 1TB drive

    There was once (years ago) a firmware issue with some Seagate drives that left the drive in a "busy" state - which required cutting and rigging a USB cable with a particular pin out, connecting those pins to the drive in a particular manner and then sending serial commands to the drive to reset it. I had to do that once, and move all the data to a new drive. I then used the old drive for target practice before hunting season that year. The 7mm Remington Magnum round makes pretty little holes in hard drives on one side and big jagged holes on the back side.

    I don't know how old the drive is, but you should be able to find the firmware version on the drive's label.

    Post that back here with the model number and I will see if I can find the info on whether the drive might be subject to that problem.

    Check this out.
    Last edited by QIII; November 13th, 2020 at 02:16 AM.
    Please read The Forum Rules and The Forum Posting Guidelines

    A thing discovered and kept to oneself must be discovered time and again by others. A thing discovered and shared with others need be discovered only the once.
    This universe is crazy. I'm going back to my own.

  10. #10
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    Kubuntu 18.04 Bionic Beaver

    Re: Cannot detect my Seagate 1TB drive

    so far i had two brand new and bad SATA cables (and i haven't connected that many disks in total). i suggest replacing that first as they are cheap to replace.
    Read the easy to understand, lots of pics Ubuntu manual.
    Do i need antivirus/firewall in linux?
    Full disk backup (newer kernel -> suitable for newer PC): Clonezilla
    User friendly full disk backup: Rescuezilla

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