Results 1 to 7 of 7

Thread: "Updated" to 16.04.7 now having issues playing video

  1. #1
    Join Date
    Oct 2020
    Beans
    114

    "Updated" to 16.04.7 now having issues playing video

    I am using canned Firefox and having issues playing videos.
    Not so with Google Chrome.

    Not interested in "upgrade" , video issue is NOT a good reason to "upgrade".

    Maybe periodic " experienced internal error" is better reason to "upgrade".
    ( Reported so many times it won't pass my "report" anymore. )

    Anyway , Firefox is often automatically "updated" but the problem persists.
    Mrs Google reports similar history with older Ubuntu versions - so reporting to Firefox seems redundant as results
    of reporting cannot be easy identified.

    When replying , please concentrate your comments on the following:

    What are the chances Ubuntu will fix this in 16 ?


    Cheers

  2. #2
    Join Date
    May 2013
    Location
    Galiza
    Beans
    3,617
    Distro
    Ubuntu

    Re: "Updated" to 16.04.7 now having issues playing video

    What kind of videos? And what issues exactly?

  3. #3
    Join Date
    Oct 2020
    Beans
    114

    Re: "Updated" to 16.04.7 now having issues playing video

    I do not know "what kind" - last one I tried was "CNN news" - I get an error basically saying "...it cannot be played..."
    I am not an expert on "playing videos", just a user and all I know it worked in 16.04.6. I am not sure I can "cut and paste" the error, but I will try.
    Here it is :


    Code: 4 | Message: Something went wrong during native playback.

  4. #4
    Join Date
    Aug 2011
    Location
    51.8° N 5.8° E
    Beans
    5,716
    Distro
    Xubuntu 20.04 Focal Fossa

    Re: "Updated" to 16.04.7 now having issues playing video

    If there's a bug in Ubuntu 16.04 that causes this issue and that bug is properly reported, then it should be fixed. Ubuntu 16.04 is still supported. However, if the problem is caused by faulty/incomplete installation of software on your computer, or if it's caused by 16.04's libraries being too old to support the video format used by that website, it won't be fixed. Note that "it worked in the past" doesn't tell us a lot. The video website may have changed formats.

  5. #5
    Join Date
    May 2013
    Location
    Galiza
    Beans
    3,617
    Distro
    Ubuntu

    Re: "Updated" to 16.04.7 now having issues playing video

    Just checked cnn.com and the videos are MP4 (without extension).
    On my side it played fine in all browsers but I routinely install additional codecs:
    Code:
    sudo apt install ubuntu-restricted-extras
    I'm not sure it helps but certainly doesn't hurt to try.

  6. #6
    Join Date
    Oct 2020
    Beans
    114

    Re: "Updated" to 16.04.7 now having issues playing video

    Did
    flashplugin-installer, ttf-mscorefonts-installer.

    Got little nervous observing the process, had to agree to some MS tool.

    I no longer get the error on any video, but it seems to take longer to actually start the video.

    Then I periodically get this note that some package couldn't be updated.
    Perhaps I will disable automatic updates.

    flashplugin-installer, ttf-mscorefonts-installer

  7. #7
    Join Date
    Oct 2020
    Beans
    114

    Re: "Updated" to 16.04.7 now having issues playing video

    Quote Originally Posted by Impavidus View Post
    If there's a bug in Ubuntu 16.04 that causes this issue and that bug is properly reported, then it should be fixed. Ubuntu 16.04 is still supported. However, if the problem is caused by faulty/incomplete installation of software on your computer, or if it's caused by 16.04's libraries being too old to support the video format used by that website, it won't be fixed. Note that "it worked in the past" doesn't tell us a lot. The video website may have changed formats.
    This issue has been solved, however, as a user I have very little need or desire to
    a. report a bug - been there , done that and it is not a simple affair for a user to "fill out the forms".
    b. with displayed attitude - which I would summarize as " it is somebody else fault" - it tells that "us" have very little desire to find a solution. Irregardless whose fault it is.

    CASE CLOSED

    Cheers

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •