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Thread: hp printer connection problems

  1. #21
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    Re: hp printer connection problems

    I have not had any problem using an HP printer for a very long time now.

    I do still install hplip along with hplip-gui but I sometimes wonder why these days as I never need it any more for the head cleaning jobs etc for which I used it in the past, and my printer, in my case wireless connected, has been found by the system immediately after installing the OS and always worked out of the box.

    Just out of interest what do you see if you go to http://localhost:631/ in your web-browser, and search for the printer with that, using CUPS?
    Have you also considered trying another USB cable or a different USB port; maybe one or other is faulty?

  2. #22
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    Re: hp printer connection problems

    Quote Originally Posted by ajgreeny View Post
    I have not had any problem using an HP printer for a very long time now.

    I do still install hplip along with hplip-gui but I sometimes wonder why these days as I never need it any more for the head cleaning jobs etc for which I used it in the past, and my printer, in my case wireless connected, has been found by the system immediately after installing the OS and always worked out of the box.

    Just out of interest what do you see if you go to http://localhost:631/ in your web-browser, and search for the printer with that, using CUPS?
    Have you also considered trying another USB cable or a different USB port; maybe one or other is faulty?
    The problem is related to ubuntu 20.04. In ubuntu 18.04 the printer worked well.

    http://localhost:631/ give me the cups screen

  3. #23
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    Re: hp printer connection problems

    Quote Originally Posted by brian_p View Post
    I meant to use 6200. You could remove both printers and install one with a name of your choice, like envy6200. To remove use
    Code:
    lpadmin -x PRINTER_NAME
    Thanks!

  4. #24
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    Re: hp printer connection problems

    Quote Originally Posted by dome78 View Post
    The problem is related to ubuntu 20.04. In ubuntu 18.04 the printer worked well.

    http://localhost:631/ give me the cups screen
    Yes, I presumed it would, but can you find the HP printer using it?
    That was my main reason for asking you.

  5. #25
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    Re: hp printer connection problems

    Quote Originally Posted by ajgreeny View Post
    Yes, I presumed it would, but can you find the HP printer using it?
    That was my main reason for asking you.
    No, but I uninstalled hplip.

  6. #26
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    Re: hp printer connection problems

    Removing hplip will make no difference to what cups can or can not do.

    On the cups webmin page go to Printers in the tabs up top, if you haven't already done so.

  7. #27
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    Re: hp printer connection problems

    Quote Originally Posted by ajgreeny View Post
    Removing hplip will make no difference to what cups can or can not do.

    On the cups webmin page go to Printers in the tabs up top, if you haven't already done so.
    Cups screen says:

    hp_envy_6230 HP ENVY Photo 6200 series [97311A] ENVY Photo 6200 series - IPP Everywhere Idle

  8. #28
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    Re: hp printer connection problems

    OK, so cups did find the printer.

    What happens if you try to print a test page from cups or carry out any other activity?

  9. #29
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    Re: hp printer connection problems

    Quote Originally Posted by ajgreeny View Post
    OK, so cups did find the printer.

    What happens if you try to print a test page from cups or carry out any other activity?
    ...I have found that maybe was a usb cable problem. For now everything seems to be working fine

  10. #30
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    Re: hp printer connection problems

    Great news!

    Please mark as SOLVED from the Thread Tools menu up-top if this is now solved to your satisfaction. It is a great help to other users searching the forum.

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