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Thread: 20.04 install will not shut down: "GPU lockup - switching to software fbcon"

  1. #1
    Join Date
    Oct 2009
    Location
    New York City
    Beans
    414
    Distro
    Ubuntu Mate 18.04 Bionic Beaver

    20.04 install will not shut down: "GPU lockup - switching to software fbcon"

    New SSD install of Ubuntu-mate 20.04 (UEFI/GPT) hangs on shutdown with this error message:

    nouveau 0000.01.00.0: DRM: GPU lockup - switching to software fbcom

    Shutdown hangs whether the SSD is placed internally or externally.

    My graphics info from the inxi program:

    Code:
    Graphics:  Device-1: NVIDIA GF106 [GeForce GTS 450] driver: nvidia v: 390.138 bus ID: 01:00.0 
               Display: x11 server: X.Org 1.20.8 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa 
               resolution: 1: 2560x1600~60Hz     2: 2560x1600~60Hz 
               OpenGL: renderer: GeForce GTS 450/PCIe/SSE2 v: 4.6.0 NVIDIA 390.138 direct render: Yes
    To no avail, I've tried putting (one at a time) all 4 of nouveau.noaccel=1 ; nouveau.noaccel=0 ; nouveau.nofbaccel=1 ; and nomodeset in the "GRUB_CMDLINE_LINUX_DEFAULT=" line of the /etc/default/grub file, per advice on several forums and blogs. There's lots of talk about this error on the web, but no fix that has worked for me.

    I had to change GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to GRUB_CMDLINE_LINUX_DEFAULT="" in order to see the "GPU lockup" error message in the console.

    I also had to change from my nvidia driver to nouveau in order to see that message, since nouveau plays much nicer with the console on my machine: the print is smaller and sharper using nouveau. Console print using nvidia is too large and I couldn't see the last line, which contained the error message. But shutdown hangs using either driver.

    I'm writing this from my 18.04 install, but here is more info re my setup (I'm using the same kernel version on both the 18.04 and 20.04 installations, which are on separate drives):

    Code:
    --> sudo lshw -C display; lsb_release -a; uname -a 
      *-display                 
           description: VGA compatible controller
           product: GF106 [GeForce GTS 450]
           vendor: NVIDIA Corporation
           physical id: 0
           bus info: pci@0000:01:00.0
           version: a1
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
           configuration: driver=nvidia latency=0
           resources: irq:35 memory:ec000000-ecffffff memory:e0000000-e7ffffff memory:e8000000-e9ffffff ioport:e000(size=128) memory:c0000-dffff
    LSB Version:    core-9.20170808ubuntu1-noarch:security-9.20170808ubuntu1-noarch
    Distributor ID:    Ubuntu
    Description:    Ubuntu 18.04.5 LTS
    Release:    18.04
    Codename:    bionic
    Linux rjbox 5.4.0-51-generic #56~18.04.1-Ubuntu SMP Tue Oct 6 09:47:18 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
    One of the bugs in the 20.04 installer is that it will run almost until finish but freezes toward the end of its run, unless you un-check the third-party graphics button. Can't help but think this may be related to the hang. Is some graphics file or library not being installed that should be, because of this bug of having to uncheck install of third-party graphics?

    Can't understand why I'm getting this hang, since my nvidia driver is the latest available for my card.

    I'm hoping for suggestions as to how to get the install to shut down properly.
    Last edited by watchpocket; October 15th, 2020 at 05:53 PM.
    Metal: System76 Wild Dog, 64-bit, 4-core Q9650 3GHz, 8 GB ram.
    Graphics: PNY Nvidia GF106 [GeForce GTS 450], driver Nvidia v. 390.138.
    OS:
    Ubuntu Mate 18.04.4. Drives: a 1-TB SSD & a 960-GB SSD for storage.
    I use: Vim, not gedit; Zsh, not bash.

  2. #2
    Join Date
    Oct 2009
    Location
    New York City
    Beans
    414
    Distro
    Ubuntu Mate 18.04 Bionic Beaver

    Re: 20.04 install will not shut down: "GPU lockup - switching to software fbcon"

    Just to note that I installed 20.04 on two separate external disks and both suffer from the same problem: upon shutdown they appear to close all running processes, but in both cases they leave the machine running.

    (The frustrating thing about this is that I don't want to go ahead and set up the new environment, as I usually do when moving to a new LTS version, until I know it can do the seemingly simple thing of shutting down properly. So everything is on hold.)
    Last edited by watchpocket; October 15th, 2020 at 08:10 PM.
    Metal: System76 Wild Dog, 64-bit, 4-core Q9650 3GHz, 8 GB ram.
    Graphics: PNY Nvidia GF106 [GeForce GTS 450], driver Nvidia v. 390.138.
    OS:
    Ubuntu Mate 18.04.4. Drives: a 1-TB SSD & a 960-GB SSD for storage.
    I use: Vim, not gedit; Zsh, not bash.

  3. #3
    Join Date
    Jun 2008
    Location
    Byron, CA, USA
    Beans
    547
    Distro
    Ubuntu 20.04 Focal Fossa

    Lightbulb Re: 20.04 install will not shut down: "GPU lockup - switching to software fbcon"

    The mainboard chipset plays a factor in the misbehavior described. On an emachines®/acer® EL1210-09 (Advanced Micro Devices Athlon LE-1620; nVIDIA® nForce® 785 MCP plus geForce® GF119 (Fermi) GPU by-passing the C77 in the nF785) that I'm preparing for projector duty, I had to install the nVIDIA 390 module package to run stably, as nouveau wouldn't shut down or reboot the system properly. But my mainbox with an Advanced Micro Devices Athlon 64 3500+ (Athlon II X2 220 shortlisted for upgrade) and RS780G northbridge with integrated 64-bit Radeon HD GPU should run properly on open-source video whether the IGP is by-passed with an AMD BARTS XL (e.g. GIGABYTE® GV-R687D5-1GD; video: radeon) or an nVIDIA Kepler (e.g. GIGABYTE® GV-N770D5-2GD; video: nouveau).
    Last edited by bcschmerker; December 25th, 2020 at 01:20 AM. Reason: Remove extraneous hyperlink.
    Video Drivers:
    nVIDIA® nForce® chipsets require discrete GPU's up to Kepler and appropriate nVIDIA Kernel modules.
    Most intel® ExpressSets™ and AMD® RS-Series are fully supported in open source.

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