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Thread: Problem with password after new install

  1. #1
    Join Date
    Oct 2020
    Beans
    3

    Problem with password after new install

    HI Guys,

    I've just installed 20.04 on a test system and I've come across a problem with login.

    On set up I opted to auto login and when I came to do some updates I was asked for the password. The problem arose because it would not accept the password I KNEW was right.

    I thought 'blow it' it's only a test system, I'll re-install. Same problem

    I've done some investigations and I think I know what is 'wrong'. I'm in the UK, my keyboard is standard UK. The system appears to have recorded my password as if I'm using a US keyboard.

    e.g. my password included a # and it appears that the system recorded it as \

    Have I missed something during set up? or is this a feature?

    Thanks,

    Tony

  2. #2
    Join Date
    May 2010
    Beans
    989

    Re: Problem with password after new install

    Did you set UK keyboard at install time?

  3. #3
    Join Date
    Oct 2020
    Beans
    3

    Re: Problem with password after new install

    Yes both times.....
    Last edited by paperguides; October 12th, 2020 at 07:42 PM.

  4. #4
    Join Date
    Jul 2005
    Location
    I think I'm here! Maybe?
    Beans
    Hidden!
    Distro
    Xubuntu 20.04 Focal Fossa

    Re: Problem with password after new install

    And what was the keyboard layout used in the live system when you did the installation?

  5. #5
    Join Date
    Oct 2020
    Beans
    3

    Re: Problem with password after new install

    I have no idea.

    I inserted the USB stick and chose install from the graphic menu (righthand icon). I didn't investigate the live system at all.

    I don't remember the option to select the keyboard layout until the install began.

    Does this mean you need to configure the graphical interface for your non-US keyboard layout BEFORE starting an install?

    Thanks for the prompt support...

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