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Thread: Manjaro/Xubuntu/Kubuntu Laptop Freezing Problem

  1. #1
    Join Date
    Sep 2020
    Beans
    1

    Manjaro/Xubuntu/Kubuntu Laptop Freezing Problem

    Hello!
    I have been trying to get my laptop working on linux since i won't have access to my desktop for a while, but I have been having some problems. I started with a installation of Manjaro KDE and it installed without any problems, after using it for a bit and setting up everything it started to crash/freeze the whole system and will only resume after a hard shutdown. That was about a week ago and just now had time to start looking at it again. I opened some logs and also made the discovery that when doing a reboot gets stuck on disabling iq9 and that it needs to fully shutdown to avoid this problem. So after that I tried 2 other distros first Kubuntu since I like KDE and at the end of the installation it gave an error that the installer could not finish. I fixed it by booting in rescue mode and enabling networking and ran updates. After using it for a bit the problem came back while trying to copy files, so since the problem was still occuring I tried Xubuntu but very quickly found out that the problem wasn't fixed.

    So some testing and trying 'fixes' that I found online and I still can't fix the problem. I found out that the problems occur when installing/launching applications and sometimes completely at random. When launching a installer of Kubuntu/Xubuntu its giving a lot of errors which I added with this post.

    Something that happend while writing this post is after I have connected a second display the plasma-shell doesn't start anymore and had to psot this using a live usb of kubuntu.

    If there are any logs that I need to provide than please explain me how to get them since I'm a noob at troubleshooting.

    Operating System: Kubuntu 20.04
    KDE Plasma Version: 5.18.5
    KDE Frameworks Version: 5.68.0
    Qt Version: 5.12.8
    Kernel Version: 5.4.0-42-generic
    OS Type: 64-bit
    Processors: 8 × Intel® Core™ i5-8300H CPU @ 2.30GHz
    Memory: 7,7 GiB of RAM
    Gpu: gtx 1050 4GB
    Storage: NVME Kingston SSD 1TB


    Some errors in KSystemlog after installing the proprietaiy drivers


    Errors when booting USB of Kubuntu:


  2. #2
    Join Date
    May 2013
    Location
    Galiza
    Beans
    4,009
    Distro
    Ubuntu

    Re: Manjaro/Xubuntu/Kubuntu Laptop Freezing Problem

    Welcome.

    Please assure you're booting > installing in UEFI mode with Secure Boot OFF / Fast Boot OFF and in your specific case TPM OFF.
    In any case you may need UEFI and SSDs firmwares upgrades.

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