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Thread: scangearmp2 can not find any scanners

  1. #1
    Join Date
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    scangearmp2 can not find any scanners

    I am trying out version 20.04 on a persistent pen drive.

    I installed all required drivers for my Canon TS9120 scanner/printer.

    But scangearmp2 can not find any scanners.

    It worked find with ubuntu-mate 18.04?
    Ubuntu Mate 18.04 Bionic
    Mate Desktop

  2. #2
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    Xubuntu 20.04 Focal Fossa

    Re: scangearmp2 can not find any scanners

    Have you connected it by usb or via the network? In the latter case, it may require some additional configuration. I haven't got a Canon scanner, so I can't help with the details, but with my network Epson scanner I had to put the IP address in a config file in /etc.

  3. #3
    Join Date
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    Re: scangearmp2 can not find any scanners

    I tried the usb.

    What is frustrating is I had no problem when using UM 18.04.
    Ubuntu Mate 18.04 Bionic
    Mate Desktop

  4. #4
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    Re: scangearmp2 can not find any scanners

    Should I report this as a bug to Launchpad?

    There is nothing in /var/crash, but a scanner not working is pretty serious, especially since it worked in previous distros.
    Ubuntu Mate 18.04 Bionic
    Mate Desktop

  5. #5
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    Re: scangearmp2 can not find any scanners

    Where is the package from?
    A PPA?
    I don't see it as an official package in the repositories.

    If a PPA then you'll more likely need to contact the PPA owner directly,
    or if lucky the PPA has a link to where bugs can be reported.

    Launchpad doesn't track bugs for PPA like it does for officially included packages in the repos.
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  6. #6
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    Re: scangearmp2 can not find any scanners

    What is PPA?

    scangearmp2 is part of the drivers for the scanner.
    Ubuntu Mate 18.04 Bionic
    Mate Desktop

  7. #7
    Join Date
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    Re: scangearmp2 can not find any scanners

    I am trying to think "outside the box."

    To use my scanner, I had to leave 18.04 installed while also having 20.04.

    Which uses a lot of space and it takes longer for cloning program to make images.

    Is there large portions of 18.04 I can eliminate except what is necessary to run my scanner?
    Ubuntu Mate 18.04 Bionic
    Mate Desktop

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