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Thread: [HELP] Failed installing steam on ubuntu 20.04

  1. #1
    Join Date
    May 2020
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    [HELP] Failed installing steam on ubuntu 20.04

    Hi, All please help

    I'm trying to install steam on my ubuntu 20.04. download the installer from official link https://store.steampowered.com/about/ and it seemed to failed to install because of alsa package from below

    "The file /lib/modules/5.4.0-39-generic/build/include/INCLUDE_VERSION_H does not exist. Please install the package with full kernel sources for your distribution or use --with-kernel=dir option to specify another directory with kernel sources (default is /lib/modules/5.4.0-39-generic/build)."

    SETUP
    Ubuntu 20.04 LTS
    5.4.0-39-generic Radeon HD 7730M

  2. #2
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    Re: [HELP] Failed installing steam on ubuntu 20.04

    Try install it via the repositories instead, it may pull the required libs.

    Code:
    sudo apt install steam
    | AMD Ryzen 1700x 3.4 GHz | ASUS PRIME X370-A | 32 GB 2400 Mhz DDR4 |
    | ASUS Nvidia 1070 8 GB | SSD 250 GB | HDD 1 TB |


    My favourite place of all, is the closet in the hall

  3. #3
    Join Date
    May 2020
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    Re: [HELP] Failed installing steam on ubuntu 20.04

    Quote Originally Posted by Artificial Intelligence View Post
    Try install it via the repositories instead, it may pull the required libs.

    Code:
    sudo apt install steam
    Thanks for reply, I had tried that as well same error

  4. #4
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    Re: [HELP] Failed installing steam on ubuntu 20.04



    Tried to update today, I think this error goes beyond steam issue. any other subforum suggestion I could ask for help? or maybe I could post this as ubuntu bugs? if so where can I post this?


  5. #5
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    Re: [HELP] Failed installing steam on ubuntu 20.04

    Please run;
    Code:
    sudo apt update && sudo apt upgrade
    and post the output.
    | AMD Ryzen 1700x 3.4 GHz | ASUS PRIME X370-A | 32 GB 2400 Mhz DDR4 |
    | ASUS Nvidia 1070 8 GB | SSD 250 GB | HDD 1 TB |


    My favourite place of all, is the closet in the hall

  6. #6
    Join Date
    May 2020
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    Re: [HELP] Failed installing steam on ubuntu 20.04

    Quote Originally Posted by Artificial Intelligence View Post
    Please run;
    Code:
    sudo apt update && sudo apt upgrade
    and post the output.
    Here is the current result

    Hit:1 https://repo.steampowered.com/steam stable InRelease
    Hit:2 http://archive.canonical.com/ubuntu focal InRelease
    Hit:3 http://archive.ubuntu.com/ubuntu focal InRelease
    Hit:4 https://repo.nordvpn.com/deb/nordvpn/debian stable InRelease
    Get:5 http://archive.ubuntu.com/ubuntu focal-updates InRelease [111 kB]
    Get:6 http://archive.ubuntu.com/ubuntu focal-backports InRelease [98,3 kB]
    Get:7 http://archive.ubuntu.com/ubuntu focal-security InRelease [107 kB]
    Get:8 http://archive.ubuntu.com/ubuntu focal-updates/main i386 Packages [138 kB]
    Get:9 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages [253 kB]
    Get:10 http://archive.ubuntu.com/ubuntu focal-updates/main Translation-en [99,7 kB]
    Get:11 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 c-n-f Metadata [7.312 B]
    Get:12 http://archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages [128 kB]
    Get:13 http://archive.ubuntu.com/ubuntu focal-updates/universe i386 Packages [67,9 kB]
    Get:14 http://archive.ubuntu.com/ubuntu focal-updates/universe Translation-en [63,9 kB]
    Fetched 1.074 kB in 5s (204 kB/s)
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    30 packages can be upgraded. Run 'apt list --upgradable' to see them.
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Calculating upgrade... Done
    Some packages could not be installed. This may mean that you have
    requested an impossible situation or if you are using the unstable
    distribution that some required packages have not yet been created
    or been moved out of Incoming.
    The following information may help to resolve the situation:

    The following packages have unmet dependencies:
    steam:i386 : Conflicts: steam-launcher but 1:1.0.0.64 is to be installed
    Conflicts: steam-launcher:i386
    steam-devices : Conflicts: steam-launcher but 1:1.0.0.64 is to be installed
    Conflicts: steam-launcher:i386
    E: Broken packages

  7. #7
    Join Date
    Oct 2004
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    Re: [HELP] Failed installing steam on ubuntu 20.04

    Let's try from scratch.

    Code:
    sudo apt remove --purge steam-launcher steam-installer steam-devices steam steam:i386 && sudo apt autoremove
    sudo apt update && sudo apt upgrade
    By the way, have you added PPAs to your system?
    | AMD Ryzen 1700x 3.4 GHz | ASUS PRIME X370-A | 32 GB 2400 Mhz DDR4 |
    | ASUS Nvidia 1070 8 GB | SSD 250 GB | HDD 1 TB |


    My favourite place of all, is the closet in the hall

  8. #8
    Join Date
    May 2020
    Beans
    8

    Re: [HELP] Failed installing steam on ubuntu 20.04

    Quote Originally Posted by Artificial Intelligence View Post
    Let's try from scratch.

    Code:
    sudo apt remove --purge steam-launcher steam-installer steam-devices steam steam:i386 && sudo apt autoremove
    sudo apt update && sudo apt upgrade
    By the way, have you added PPAs to your system?
    The PPA added were:
    https://repo.nordvpn.com/deb/nordvpn/debian stable main
    https://repo.steampowered.com/steam/ stable steam
    https://repo.steampowered.com/steam/ stable steam (Source Code)


    Hit the following when running
    Code:
    sudo apt remove --purge steam-launcher steam-installer steam-devices steam steam:i386 && sudo apt autoremove

    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Package 'steam-installer' is not installed, so not removed
    The following packages were automatically installed and are no longer required:
    calf-plugins gir1.2-gst-plugins-bad-1.0 gstreamer1.0-adapter-pulseeffects
    gstreamer1.0-autogain-pulseeffects gstreamer1.0-convolver-pulseeffects
    gstreamer1.0-crystalizer-pulseeffects ipset libatomic1:i386 libbsd0:i386
    libdbi-perl libdrm-amdgpu1:i386 libdrm-intel1:i386 libdrm-nouveau2:i386
    libdrm-radeon1:i386 libdrm2:i386 libebur128-1 libecap3 libedit2:i386
    libelf1:i386 libev4 libevent-core-2.1-7 libexpat1:i386 libffi7:i386
    libgetdns10 libgl1:i386 libgl1-mesa-dri:i386 libgl1-mesa-glx:i386
    libglapi-mesa:i386 libglvnd0:i386 libglx-mesa0:i386 libglx0:i386 libipset13
    libllvm10:i386 libllvm9 libllvm9:i386 libpciaccess0:i386 libsensors5:i386
    libstdc++6:i386 libunbound8 libvulkan1:i386 libwayland-client0:i386
    libx11-6:i386 libx11-xcb1:i386 libxau6:i386 libxcb-dri2-0:i386
    libxcb-dri3-0:i386 libxcb-glx0:i386 libxcb-present0:i386 libxcb-randr0:i386
    libxcb-sync1:i386 libxcb1:i386 libxdamage1:i386 libxdmcp6:i386 libxext6:i386
    libxfixes3:i386 libxinerama1:i386 libxshmfence1:i386 libxss1:i386
    libxxf86vm1:i386 libzita-convolver3 mda-lv2 mesa-vulkan-drivers:i386
    python3-brlapi python3-louis python3-pyatspi python3-speechd
    rubberband-ladspa squid-common squid-langpack xbrlapi xsltproc zam-plugins
    Use 'sudo apt autoremove' to remove them.
    The following packages will be REMOVED:
    steam:i386* steam-devices* steam-launcher*
    0 upgraded, 0 newly installed, 3 to remove and 29 not upgraded.
    1 not fully installed or removed.
    After this operation, 4.585 kB disk space will be freed.
    Do you want to continue? [Y/n] y
    (Reading database ... 196313 files and directories currently installed.)
    Removing steam:i386 (1:1.0.0.61-2ubuntu3) ...
    Removing steam-devices (1:1.0.0.61-2ubuntu3) ...
    Setting up alsa-driver-linuxant (1.0.23.1) ...
    Building modules for the 5.4.0-40-generic kernel, please wait... done.
    ERROR: Build failed. Please review the build log at /tmp/alsa-driver-linuxant.54
    39.log
    dpkg: error processing package alsa-driver-linuxant (--configure):
    installed alsa-driver-linuxant package post-installation script subprocess retu
    rned error exit status 1
    Processing triggers for mime-support (3.64ubuntu1) ...
    Processing triggers for hicolor-icon-theme (0.17-2) ...
    Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
    Processing triggers for man-db (2.9.1-1) ...
    Processing triggers for desktop-file-utils (0.24-1ubuntu3) ...
    Errors were encountered while processing:
    alsa-driver-linuxant
    E: Sub-process /usr/bin/dpkg returned an error code (1)

  9. #9
    Join Date
    Oct 2004
    Location
    Denmark - Scandinavia
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    Re: [HELP] Failed installing steam on ubuntu 20.04

    Never mix Debian and Ubuntu together and keep away from PPAs as long it's possible. It will ruined your system if not careful.

    You better start a new thread in "General" forum regarding your problem, as I'm not using Ubuntu anymore.
    | AMD Ryzen 1700x 3.4 GHz | ASUS PRIME X370-A | 32 GB 2400 Mhz DDR4 |
    | ASUS Nvidia 1070 8 GB | SSD 250 GB | HDD 1 TB |


    My favourite place of all, is the closet in the hall

  10. #10
    Join Date
    May 2020
    Beans
    8

    Re: [HELP] Failed installing steam on ubuntu 20.04

    Quote Originally Posted by Artificial Intelligence View Post
    Never mix Debian and Ubuntu together and keep away from PPAs as long it's possible. It will ruined your system if not careful.

    You better start a new thread in "General" forum regarding your problem, as I'm not using Ubuntu anymore.
    Thanks for the suggestion. I have no choice because it is used to install nordvpn

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