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Thread: Second screen not detected on HP Zbook with Ubuntu 19.10

  1. #1
    Join Date
    Jul 2020
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    Second screen not detected on HP Zbook with Ubuntu 19.10

    Hello,

    Recently, I tried to use my BenQ monitor on my HP Zbook running Ubuntu 19.10 but I could not manage to detect the screen.

    The only video output on the computer is HDMI while the monitor has DVI-D and VGA inputs.
    I've tried the following setups:
    - HDMI to DVI-D cable
    - HDMI to VGA adapter (AUKEY) and VGA to VGA cable

    The output for xrandr is the same when the screen is plugged or not:

    Code:
    xrandr
    Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 32767 x 32767
    DP-0 disconnected (normal left inverted right x axis y axis)
    HDMI-0 disconnected (normal left inverted right x axis y axis)
    DP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 193mm
       1920x1080     60.01*+  40.00  
    DP-2 disconnected (normal left inverted right x axis y axis)
    And I do not see any relevant event in dmesg when I plug/unplug the screen.

    Here is what I have in NVidea X Server Settings:


    Finally, here is the output of lshw just in case:
    Code:
    frpfawlx0053
        description: Ordinateur Bloc-notes
        produit: HP ZBook 15 G6 (6CJ06AV)
        fabricant: HP
        numéro de série: 5CD9468135
        bits: 64 bits
        fonctionnalités: smbios-3.1.0 dmi-3.1.0 smp vsyscall32
        configuration : administrator_password=disabled boot=normal chassis=notebook family=103C_5336AN HP ZBook frontpanel_password=disabled keyboard_password=disabled power-on_password=disabled sku=6CJ06AV uuid=0A0B48D9-3BB8-352A-37D9-CE7DB120D240
      *-core
           description: Carte mère
           produit: 860F
           fabricant: HP
           identifiant matériel: 0
           version: KBC Version 65.23.00
           numéro de série: PJJUN048JCY00V
         *-firmware
              description: BIOS
              fabricant: HP
              identifiant matériel: 1
              version: R92 Ver. 01.02.01
              date: 09/25/2019
              taille: 64KiB
              capacité: 32MiB
              fonctionnalités: pci pcmcia upgrade shadowing cdboot bootselect edd int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
         *-memory
              description: Mémoire Système
              identifiant matériel: 7
              emplacement: Carte mère
              taille: 32GiB
            *-bank:0
                 description: SODIMM DDR4 Synchrone 2667 MHz (0,4 ns)
                 produit: M471A2K43CB1-CTD
                 fabricant: Samsung
                 identifiant matériel: 0
                 numéro de série: 34D32223
                 emplacement: Top-Slot 1(left)
                 taille: 16GiB
                 bits: 64 bits
                 horloge: 2667MHz (0.4ns)
            *-bank:1
                 description: SODIMM DDR4 Synchrone 2667 MHz (0,4 ns)
                 produit: M471A2K43CB1-CTD
                 fabricant: Samsung
                 identifiant matériel: 1
                 numéro de série: 34D320A1
                 emplacement: Top-Slot 2(right)
                 taille: 16GiB
                 bits: 64 bits
                 horloge: 2667MHz (0.4ns)
            *-bank:2
                 description: Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2019-07-11 23:21+0000Last-Translator: Lyonel Vincent <Unknown>Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807)Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2019-07-11 23:21+0000Last-Translator: Lyonel Vincent <Unknown>Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807) [vide]
                 identifiant matériel: 2
                 emplacement: Bottom-Slot 1(left)
            *-bank:3
                 description: Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2019-07-11 23:21+0000Last-Translator: Lyonel Vincent <Unknown>Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807)Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2019-07-11 23:21+0000Last-Translator: Lyonel Vincent <Unknown>Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807) [vide]
                 identifiant matériel: 3
                 emplacement: Bottom-Slot 2(right)
         *-cache:0
              description: L1 cache
              identifiant matériel: 12
              emplacement: L1 Cache
              taille: 512KiB
              capacité: 512KiB
              fonctionnalités: synchronous internal write-back unified
              configuration : level=1
         *-cache:1
              description: L2 cache
              identifiant matériel: 13
              emplacement: L2 Cache
              taille: 2MiB
              capacité: 2MiB
              fonctionnalités: synchronous internal write-back unified
              configuration : level=2
         *-cache:2
              description: L3 cache
              identifiant matériel: 14
              emplacement: L3 Cache
              taille: 16MiB
              capacité: 16MiB
              fonctionnalités: synchronous internal write-back unified
              configuration : level=3
         *-cpu
              description: CPU
              produit: Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
              fabricant: Intel Corp.
              identifiant matériel: 15
              information bus: cpu@0
              version: Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
              numéro de série: To Be Filled By O.E.M.
              emplacement: U3E1
              taille: 2200MHz
              capacité: 4800MHz
              bits: 64 bits
              horloge: 100MHz
              fonctionnalités: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single ssbd ibrs ibpb stibp ibrs_enhanced tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d arch_capabilities cpufreq
              configuration : cores=8 enabledcores=8 threads=16
         *-pci
              description: Host bridge
              produit: Intel Corporation
              fabricant: Intel Corporation
              identifiant matériel: 100
              information bus: pci@0000:00:00.0
              version: 0d
              bits: 32 bits
              horloge: 33MHz
            *-pci:0
                 description: PCI bridge
                 produit: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16)
                 fabricant: Intel Corporation
                 identifiant matériel: 1
                 information bus: pci@0000:00:01.0
                 version: 0d
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                 configuration : driver=pcieport
                 ressources : irq:121 portE/S:4000(taille=4096) mémoire:e8000000-e90fffff portE/S:a0000000(taille=301989888)
               *-display
                    description: VGA compatible controller
                    produit: TU117GLM [Quadro T1000 Mobile]
                    fabricant: NVIDIA Corporation
                    identifiant matériel: 0
                    information bus: pci@0000:01:00.0
                    version: a1
                    bits: 64 bits
                    horloge: 33MHz
                    fonctionnalités: pm msi pciexpress vga_controller bus_master cap_list rom
                    configuration : driver=nvidia latency=0
                    ressources : irq:168 mémoire:e8000000-e8ffffff mémoire:a0000000-afffffff mémoire:b0000000-b1ffffff portE/S:4000(taille=128) mémoire:e9080000-e90fffff
               *-multimedia
                    description: Audio device
                    produit: NVIDIA Corporation
                    fabricant: NVIDIA Corporation
                    identifiant matériel: 0.1
                    information bus: pci@0000:01:00.1
                    version: a1
                    bits: 32 bits
                    horloge: 33MHz
                    fonctionnalités: pm msi pciexpress bus_master cap_list
                    configuration : driver=snd_hda_intel latency=0
                    ressources : irq:17 mémoire:e9000000-e9003fff
            *-generic:0
                 description: Signal processing controller
                 produit: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
                 fabricant: Intel Corporation
                 identifiant matériel: 4
                 information bus: pci@0000:00:04.0
                 version: 0d
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: msi pm cap_list
                 configuration : driver=proc_thermal latency=0
                 ressources : mémoireE/S:400-3ff irq:16 mémoire:404a100000-404a107fff
            *-generic:1
                 description: Signal processing controller
                 produit: Cannon Lake PCH Thermal Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 12
                 information bus: pci@0000:00:12.0
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi cap_list
                 configuration : driver=intel_pch_thermal latency=0
                 ressources : mémoireE/S:400-3ff irq:16 mémoire:404a111000-404a111fff
            *-usb
                 description: USB controller
                 produit: Cannon Lake PCH USB 3.1 xHCI Host Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 14
                 information bus: pci@0000:00:14.0
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi xhci bus_master cap_list
                 configuration : driver=xhci_hcd latency=0
                 ressources : irq:129 mémoire:ed2a0000-ed2affff
               *-usbhost:0
                    produit: xHCI Host Controller
                    fabricant: Linux 5.3.0-62-generic xhci-hcd
                    identifiant matériel: 0
                    information bus: usb@1
                    nom logique: usb1
                    version: 5.03
                    fonctionnalités: usb-2.00
                    configuration : driver=hub slots=16 speed=480Mbit/s
                  *-usb:0
                       description: Périphérique audio
                       produit: Logitech USB Headset H340
                       fabricant: Logitech Inc.
                       identifiant matériel: 1
                       information bus: usb@1:1
                       version: 1.15
                       fonctionnalités: usb-2.00 audio-control
                       configuration : driver=usbhid maxpower=120mA speed=12Mbit/s
                  *-usb:1
                       description: Vidéo
                       produit: HP HD Camera
                       fabricant: Quanta
                       identifiant matériel: 7
                       information bus: usb@1:7
                       version: 0.06
                       numéro de série: 0001
                       fonctionnalités: usb-2.00
                       configuration : driver=uvcvideo maxpower=500mA speed=480Mbit/s
                  *-usb:2
                       description: Interface sans fil Bluetooth
                       fabricant: Intel Corp.
                       identifiant matériel: e
                       information bus: usb@1:e
                       version: 0.01
                       fonctionnalités: bluetooth usb-2.01
                       configuration : driver=btusb maxpower=100mA speed=12Mbit/s
               *-usbhost:1
                    produit: xHCI Host Controller
                    fabricant: Linux 5.3.0-62-generic xhci-hcd
                    identifiant matériel: 1
                    information bus: usb@2
                    nom logique: usb2
                    version: 5.03
                    fonctionnalités: usb-3.10
                    configuration : driver=hub slots=10 speed=10000Mbit/s
            *-memory NON-RÉCLAMÉ
                 description: RAM memory
                 produit: Cannon Lake PCH Shared SRAM
                 fabricant: Intel Corporation
                 identifiant matériel: 14.2
                 information bus: pci@0000:00:14.2
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz (30.3ns)
                 fonctionnalités: pm cap_list
                 configuration : latency=0
                 ressources : mémoireE/S:400-3ff mémoire:ed2b2000-ed2b3fff mémoire:404a110000-404a110fff
            *-serial:0
                 description: Serial bus controller
                 produit: Cannon Lake PCH Serial IO I2C Controller #0
                 fabricant: Intel Corporation
                 identifiant matériel: 15
                 information bus: pci@0000:00:15.0
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm bus_master cap_list
                 configuration : driver=intel-lpss latency=0
                 ressources : irq:16 mémoire:404a10e000-404a10efff
            *-serial:1
                 description: Serial bus controller
                 produit: Cannon Lake PCH Serial IO I2C Controller #1
                 fabricant: Intel Corporation
                 identifiant matériel: 15.1
                 information bus: pci@0000:00:15.1
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm bus_master cap_list
                 configuration : driver=intel-lpss latency=0
                 ressources : irq:17 mémoire:404a10f000-404a10ffff
            *-communication:0
                 description: Communication controller
                 produit: Cannon Lake PCH HECI Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 16
                 information bus: pci@0000:00:16.0
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi bus_master cap_list
                 configuration : driver=mei_me latency=0
                 ressources : mémoireE/S:400-3ff irq:151 mémoire:404a10d000-404a10dfff
            *-communication:1
                 description: Serial controller
                 produit: Cannon Lake PCH Active Management Technology - SOL
                 fabricant: Intel Corporation
                 identifiant matériel: 16.3
                 information bus: pci@0000:00:16.3
                 version: 10
                 bits: 32 bits
                 horloge: 66MHz
                 fonctionnalités: msi pm 16550 cap_list
                 configuration : driver=serial latency=0
                 ressources : irq:19 portE/S:5048(taille=8) mémoire:ed2b7000-ed2b7fff
            *-sata
                 description: SATA controller
                 produit: Cannon Lake Mobile PCH SATA AHCI Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 17
                 information bus: pci@0000:00:17.0
                 nom logique: scsi3
                 version: 10
                 bits: 32 bits
                 horloge: 66MHz
                 fonctionnalités: sata msi pm ahci_1.0 bus_master cap_list emulated
                 configuration : driver=ahci latency=0
                 ressources : irq:133 mémoire:ed2b0000-ed2b1fff mémoire:ed2b6000-ed2b60ff portE/S:5040(taille=8) portE/S:5050(taille=4) portE/S:5020(taille=32) mémoire:ed2b5000-ed2b57ff
               *-disk
                    description: ATA Disk
                    produit: MTFDDAK1T0TBN-1A
                    identifiant matériel: 0.0.0
                    information bus: scsi@3:0.0.0
                    nom logique: /dev/sda
                    version: 0014
                    numéro de série: UGXVN01N4CF93B
                    taille: 953GiB (1024GB)
                    fonctionnalités: gpt-1.00 partitioned partitioned:gpt
                    configuration : ansiversion=5 guid=3de201ac-3cac-4729-9de9-c9a141478c0c logicalsectorsize=512 sectorsize=4096
                  *-volume:0 NON-RÉCLAMÉ
                       description: Windows FAT volume
                       fabricant: mkfs.fat
                       identifiant matériel: 1
                       information bus: scsi@3:0.0.0,1
                       version: FAT32
                       numéro de série: eba8-b0a0
                       taille: 510MiB
                       capacité: 511MiB
                       fonctionnalités: boot fat initialized
                       configuration : FATs=2 filesystem=fat name=EFI System Partition
                  *-volume:1
                       description: Volume EXT4
                       fabricant: Linux
                       identifiant matériel: 2
                       information bus: scsi@3:0.0.0,2
                       nom logique: /dev/sda2
                       nom logique: /boot
                       version: 1.0
                       numéro de série: 1e10d201-2bca-44e2-b8a4-0e0386e112cd
                       taille: 732MiB
                       fonctionnalités: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
                       configuration : created=2019-12-24 11:03:47 filesystem=ext4 lastmountpoint=/boot modified=2020-07-11 09:53:59 mount.fstype=ext4 mount.options=rw,relatime mounted=2020-07-11 09:53:59 state=mounted
                  *-volume:2
                       description: EFI partition
                       identifiant matériel: 3
                       information bus: scsi@3:0.0.0,3
                       nom logique: /dev/sda3
                       numéro de série: 328911c6-f90a-4dbc-af86-6ea91686cb70
                       taille: 952GiB
                       capacité: 952GiB
                       bits: 3007434104 bits
                       fonctionnalités: encrypted luks initialized
                       configuration : bits=3007434104 filesystem=luks hash=sha256 version=2
            *-pci:1
                 description: PCI bridge
                 produit: Cannon Lake PCH PCI Express Root Port #3
                 fabricant: Intel Corporation
                 identifiant matériel: 1c
                 information bus: pci@0000:00:1c.0
                 version: f0
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration : driver=pcieport
                 ressources : irq:122 portE/S:3000(taille=4096) mémoire:e4000000-e7ffffff portE/S:e9100000(taille=67108864)
               *-generic
                    description: Unassigned class
                    produit: RTS525A PCI Express Card Reader
                    fabricant: Realtek Semiconductor Co., Ltd.
                    identifiant matériel: 0
                    information bus: pci@0000:02:00.0
                    version: 01
                    bits: 32 bits
                    horloge: 33MHz
                    fonctionnalités: pm msi pciexpress bus_master cap_list
                    configuration : driver=rtsx_pci latency=0
                    ressources : irq:131 mémoire:e4000000-e4000fff
            *-pci:2
                 description: PCI bridge
                 produit: Cannon Lake PCH PCI Express Root Port #5
                 fabricant: Intel Corporation
                 identifiant matériel: 1c.4
                 information bus: pci@0000:00:1c.4
                 version: f0
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration : driver=pcieport
                 ressources : irq:123 portE/S:6000(taille=12288) mémoire:b4000000-e20fffff portE/S:4000000000(taille=1241513984)
               *-pci
                    description: PCI bridge
                    produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                    fabricant: Intel Corporation
                    identifiant matériel: 0
                    information bus: pci@0000:04:00.0
                    version: 06
                    bits: 64 bits
                    horloge: 33MHz
                    fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                    configuration : driver=pcieport
                    ressources : mémoireE/S:71610-7160f irq:16 portE/S:6000(taille=8192) mémoire:b4000000-e20fffff portE/S:4000000000(taille=1241513984)
                  *-pci:0
                       description: PCI bridge
                       produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                       fabricant: Intel Corporation
                       identifiant matériel: 0
                       information bus: pci@0000:05:00.0
                       version: 06
                       bits: 32 bits
                       horloge: 33MHz
                       fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                       configuration : driver=pcieport
                       ressources : irq:125 mémoire:e2000000-e20fffff
                     *-generic
                          description: System peripheral
                          produit: JHL7540 Thunderbolt 3 NHI [Titan Ridge 4C 2018]
                          fabricant: Intel Corporation
                          identifiant matériel: 0
                          information bus: pci@0000:06:00.0
                          version: 06
                          bits: 32 bits
                          horloge: 33MHz
                          fonctionnalités: pm msi pciexpress msix bus_master cap_list
                          configuration : driver=thunderbolt latency=0
                          ressources : irq:16 mémoire:e2000000-e203ffff mémoire:e2040000-e2040fff
                  *-pci:1
                       description: PCI bridge
                       produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                       fabricant: Intel Corporation
                       identifiant matériel: 1
                       information bus: pci@0000:05:01.0
                       version: 06
                       bits: 32 bits
                       horloge: 33MHz
                       fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                       configuration : driver=pcieport
                       ressources : irq:126 portE/S:6000(taille=4096) mémoire:b4000000-caefffff portE/S:4000000000(taille=620756992)
                  *-pci:2
                       description: PCI bridge
                       produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                       fabricant: Intel Corporation
                       identifiant matériel: 2
                       information bus: pci@0000:05:02.0
                       version: 06
                       bits: 32 bits
                       horloge: 33MHz
                       fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                       configuration : driver=pcieport
                       ressources : irq:127 mémoire:caf00000-caffffff
                     *-usb
                          description: USB controller
                          produit: JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 4C 2018]
                          fabricant: Intel Corporation
                          identifiant matériel: 0
                          information bus: pci@0000:3a:00.0
                          version: 06
                          bits: 32 bits
                          horloge: 33MHz
                          fonctionnalités: pm msi pciexpress xhci cap_list
                          configuration : driver=xhci_hcd latency=0
                          ressources : irq:130 mémoire:caf00000-caf0ffff
                        *-usbhost:0
                             produit: xHCI Host Controller
                             fabricant: Linux 5.3.0-62-generic xhci-hcd
                             identifiant matériel: 0
                             information bus: usb@3
                             nom logique: usb3
                             version: 5.03
                             fonctionnalités: usb-2.00
                             configuration : driver=hub slots=2 speed=480Mbit/s
                        *-usbhost:1
                             produit: xHCI Host Controller
                             fabricant: Linux 5.3.0-62-generic xhci-hcd
                             identifiant matériel: 1
                             information bus: usb@4
                             nom logique: usb4
                             version: 5.03
                             fonctionnalités: usb-3.10
                             configuration : driver=hub slots=2 speed=10000Mbit/s
                  *-pci:3
                       description: PCI bridge
                       produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                       fabricant: Intel Corporation
                       identifiant matériel: 4
                       information bus: pci@0000:05:04.0
                       version: 06
                       bits: 32 bits
                       horloge: 33MHz
                       fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                       configuration : driver=pcieport
                       ressources : irq:128 portE/S:7000(taille=4096) mémoire:cb000000-e1ffffff portE/S:4025000000(taille=620756992)
            *-pci:3
                 description: PCI bridge
                 produit: Cannon Lake PCH PCI Express Root Port #14
                 fabricant: Intel Corporation
                 identifiant matériel: 1d
                 information bus: pci@0000:00:1d.0
                 version: f0
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration : driver=pcieport
                 ressources : irq:124 mémoire:ed100000-ed1fffff
               *-network
                    description: Interface réseau sans fil
                    produit: Intel Corporation
                    fabricant: Intel Corporation
                    identifiant matériel: 0
                    information bus: pci@0000:6f:00.0
                    nom logique: wlp111s0
                    version: 1a
                    numéro de série: 94:e6:f7:e4:4a:49
                    bits: 64 bits
                    horloge: 33MHz
                    fonctionnalités: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
                    configuration : broadcast=yes driver=iwlwifi driverversion=5.3.0-62-generic firmware=48.4fa0041f.0 ip=192.168.1.18 latency=0 link=yes multicast=yes wireless=IEEE 802.11
                    ressources : irq:17 mémoire:ed100000-ed103fff
            *-isa
                 description: ISA bridge
                 produit: Intel Corporation
                 fabricant: Intel Corporation
                 identifiant matériel: 1f
                 information bus: pci@0000:00:1f.0
                 version: 10
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: isa bus_master
                 configuration : latency=0
            *-multimedia
                 description: Multimedia audio controller
                 produit: Cannon Lake PCH cAVS
                 fabricant: Intel Corporation
                 identifiant matériel: 1f.3
                 information bus: pci@0000:00:1f.3
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi bus_master cap_list
                 configuration : driver=sof-audio-pci latency=64
                 ressources : mémoireE/S:400-3ff mémoireE/S:400-3ff irq:16 mémoire:404a108000-404a10bfff mémoire:404a000000-404a0fffff
            *-serial:2
                 description: SMBus
                 produit: Cannon Lake PCH SMBus Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 1f.4
                 information bus: pci@0000:00:1f.4
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 configuration : driver=i801_smbus latency=0
                 ressources : mémoireE/S:400-3ff irq:16 mémoire:404a10c000-404a10c0ff portE/S:efa0(taille=32)
            *-serial:3 NON-RÉCLAMÉ
                 description: Serial bus controller
                 produit: Cannon Lake PCH SPI Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 1f.5
                 information bus: pci@0000:00:1f.5
                 version: 10
                 bits: 32 bits
                 horloge: 33MHz
                 configuration : latency=0
                 ressources : mémoire:fe010000-fe010fff
            *-network
                 description: Ethernet interface
                 produit: Ethernet Connection (7) I219-LM
                 fabricant: Intel Corporation
                 identifiant matériel: 1f.6
                 information bus: pci@0000:00:1f.6
                 nom logique: enp0s31f6
                 version: 10
                 numéro de série: 04:0e:3c:a5:40:78
                 capacité: 1Gbit/s
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
                 configuration : autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.5-4 latency=0 link=no multicast=yes port=twisted pair
                 ressources : irq:149 mémoire:ed280000-ed29ffff
         *-pnp00:00
              produit: PnP device PNP0c02
              identifiant matériel: 0
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:01
              produit: PnP device PNP0c02
              identifiant matériel: 2
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:02
              produit: PnP device PNP0c02
              identifiant matériel: 3
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:03
              produit: PnP device PNP0c02
              identifiant matériel: 4
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:04
              produit: PnP device PNP0b00
              identifiant matériel: 5
              fonctionnalités: pnp
              configuration : driver=rtc_cmos
         *-pnp00:05
              produit: PnP device INT3f0d
              identifiant matériel: 6
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:06
              produit: PnP device HPQ8002
              identifiant matériel: 8
              fonctionnalités: pnp
              configuration : driver=i8042 kbd
         *-pnp00:07
              produit: PnP device ALP0126
              identifiant matériel: 9
              fonctionnalités: pnp
              configuration : driver=i8042 aux
         *-pnp00:08
              produit: PnP device PNP0c02
              identifiant matériel: a
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:09
              produit: PnP device PNP0c02
              identifiant matériel: b
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:0a
              produit: PnP device PNP0c02
              identifiant matériel: c
              fonctionnalités: pnp
              configuration : driver=system
      *-battery
           produit: VX04090XL
           fabricant: 333-1C-2C-A
           identifiant matériel: 1
           emplacement: Primary
           capacité: 89990mWh
           configuration : voltage=15,4V
      *-network:0
           description: Ethernet interface
           identifiant matériel: 2
           nom logique: virbr0
           numéro de série: 52:54:00:5c:d4:ce
           fonctionnalités: ethernet physical
           configuration : broadcast=yes driver=bridge driverversion=2.3 firmware=N/A ip=192.168.122.1 link=no multicast=yes
      *-network:1 DÉSACTIVÉ
           description: Ethernet interface
           identifiant matériel: 3
           nom logique: virbr0-nic
           numéro de série: 52:54:00:5c:d4:ce
           taille: 10Mbit/s
           fonctionnalités: ethernet physical
           configuration : autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=no multicast=yes port=twisted pair speed=10Mbit/s
    Also:
    - I've never used this computer with other monitors
    - I've used that monitor with other computers (Windows & much older Ubuntu versions) without any problem

    I never had any issue with screen being not detected on my other Ubuntu computers so I am a bit lost here. Any suggestion is welcome.

    Thanks in advance
    Last edited by sylvaind; 4 Weeks Ago at 06:00 PM. Reason: Additional details

  2. #2
    Join Date
    Aug 2011
    Location
    51.8° N 5.8° E
    Beans
    5,294
    Distro
    Xubuntu 20.04 Focal Fossa

    Re: Second screen not detected on HP Zbook with Ubuntu 19.10

    I'm not so familiar with nvidia driver settings...

    Have you tried a 20.04 live disk? I ask because 19.10 is only two weeks or so away from end of life, so it isn't really worth fixing this on 19.10 if that same fix isn't needed on or doesn't apply to 20.04. But then, I don't think you can actually load the proprietary nvidia drivers in a live session.

    Unless you're in an extreme hurry and need this fixed by Tuesday, I suggest you first try and get on 20.04, then see whether the issue still exists.

  3. #3
    Join Date
    Jul 2020
    Beans
    4

    Re: Second screen not detected on HP Zbook with Ubuntu 19.10

    Thanks, this is a very good idea indeed. I'll try that

  4. #4
    Join Date
    Aug 2017
    Beans
    116

    Re: Second screen not detected on HP Zbook with Ubuntu 19.10

    This is likely going to be a hardware issue in some way - I work with dual monitors exclusively and have experienced many challenges getting things to work with cable adapters. All of my comps have Nvidia GPU's, what I see in your screen shot looks more or less normal. I've dug around in those too, if it's the latest drivers it doesn't seem to help when I encounter these issues, which tells me it's not the card or drivers. Most of the Nvidia server software manages optimization more than anything. What you might gather from this is that the system is not detecting the monitor and is not passing what it knows along to the Nvidia server.

    Are you able to detect the screens in settings->Display? If not, I return to hardware. I have had issues just with the cables, swap out a cable and everything works. This is a repeatable "bug," put the "bad" cable back on, doesn't work.

    Last, this may seem really simplistic, but there are often cable selects in the monitor itself. I have dual BenQ's and when the monitor starts, I have to select the cable input, HDMI, DVI, or display port. Make sure you are selecting the right port.

    If this gives no releif, I would begin looking at what the computer actually detects for output ports, it may be something as simple as the incorrect driver for the ports.

  5. #5
    Join Date
    May 2010
    Beans
    461

    Re: Second screen not detected on HP Zbook with Ubuntu 19.10

    https://www.omgubuntu.co.uk/2020/07/...10-end-of-life

    19.10 is end of life (EOL) in 4 days. I suggest you upgrade to Focal (Ubuntu 20.04) which is LTS (19.10 is not LTS). The newer packages may help, especially the newer kernel and display manager

  6. #6
    Join Date
    Aug 2011
    Location
    51.8° N 5.8° E
    Beans
    5,294
    Distro
    Xubuntu 20.04 Focal Fossa

    Re: Second screen not detected on HP Zbook with Ubuntu 19.10

    I see, a week or so sooner than I expected. https://lists.ubuntu.com/archives/ub...ly/000257.html
    It wasn't yet on https://wiki.ubuntu.com/Releases (actually, still isn't). I only installed 20.04 a week ago.

  7. #7
    Join Date
    Jul 2020
    Beans
    4

    Re: Second screen not detected on HP Zbook with Ubuntu 19.10

    I'm back with Ubuntu 20.04 and things do not look any better.

    In case it can help anyone:

    Code:
    $ lsb_release -a
    No LSB modules are available.
    Distributor ID:    Ubuntu
    Description:    Ubuntu 20.04 LTS
    Release:    20.04
    Codename:    focal
    Code:
    $ uname -r
    5.4.0-40-generic
    Code:
    lshw
    
    frpfawlx0053
        description: Ordinateur Bloc-notes
        produit: HP ZBook 15 G6 (6CJ06AV)
        fabricant: HP
        numéro de série: 5CD9468135
        bits: 64 bits
        fonctionnalités: smbios-3.1.0 dmi-3.1.0 smp vsyscall32
        configuration : administrator_password=disabled boot=normal chassis=notebook family=103C_5336AN HP ZBook frontpanel_password=disabled keyboard_password=disabled power-on_password=disabled sku=6CJ06AV uuid=0A0B48D9-3BB8-352A-37D9-CE7DB120D240
      *-core
           description: Carte mère
           produit: 860F
           fabricant: HP
           identifiant matériel: 0
           version: KBC Version 65.23.00
           numéro de série: PJJUN048JCY00V
         *-firmware
              description: BIOS
              fabricant: HP
              identifiant matériel: 1
              version: R92 Ver. 01.02.01
              date: 09/25/2019
              taille: 64KiB
              capacité: 32MiB
              fonctionnalités: pci pcmcia upgrade shadowing cdboot bootselect edd int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
         *-memory
              description: Mémoire Système
              identifiant matériel: 7
              emplacement: Carte mère
              taille: 32GiB
            *-bank:0
                 description: SODIMM DDR4 Synchrone 2667 MHz (0,4 ns)
                 produit: M471A2K43CB1-CTD
                 fabricant: Samsung
                 identifiant matériel: 0
                 numéro de série: 34D32223
                 emplacement: Top-Slot 1(left)
                 taille: 16GiB
                 bits: 64 bits
                 horloge: 2667MHz (0.4ns)
            *-bank:1
                 description: SODIMM DDR4 Synchrone 2667 MHz (0,4 ns)
                 produit: M471A2K43CB1-CTD
                 fabricant: Samsung
                 identifiant matériel: 1
                 numéro de série: 34D320A1
                 emplacement: Top-Slot 2(right)
                 taille: 16GiB
                 bits: 64 bits
                 horloge: 2667MHz (0.4ns)
            *-bank:2
                 description: Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2020-04-03 08:20+0000Last-Translator: Lyonel Vincent <Unknown>Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2020-04-16 17:42+0000X-Generator: Launchpad (build 2e26c9bbd21cdca248baaea29aeffb920afcc32a)Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2020-04-03 08:20+0000Last-Translator: Lyonel Vincent <Unknown>Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2020-04-16 17:42+0000X-Generator: Launchpad (build 2e26c9bbd21cdca248baaea29aeffb920afcc32a) [vide]
                 identifiant matériel: 2
                 emplacement: Bottom-Slot 1(left)
            *-bank:3
                 description: Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2020-04-03 08:20+0000Last-Translator: Lyonel Vincent <Unknown>Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2020-04-16 17:42+0000X-Generator: Launchpad (build 2e26c9bbd21cdca248baaea29aeffb920afcc32a)Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2020-04-03 08:20+0000Last-Translator: Lyonel Vincent <Unknown>Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2020-04-16 17:42+0000X-Generator: Launchpad (build 2e26c9bbd21cdca248baaea29aeffb920afcc32a) [vide]
                 identifiant matériel: 3
                 emplacement: Bottom-Slot 2(right)
         *-cache:0
              description: L1 cache
              identifiant matériel: 12
              emplacement: L1 Cache
              taille: 512KiB
              capacité: 512KiB
              fonctionnalités: synchronous internal write-back unified
              configuration : level=1
         *-cache:1
              description: L2 cache
              identifiant matériel: 13
              emplacement: L2 Cache
              taille: 2MiB
              capacité: 2MiB
              fonctionnalités: synchronous internal write-back unified
              configuration : level=2
         *-cache:2
              description: L3 cache
              identifiant matériel: 14
              emplacement: L3 Cache
              taille: 16MiB
              capacité: 16MiB
              fonctionnalités: synchronous internal write-back unified
              configuration : level=3
         *-cpu
              description: CPU
              produit: Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
              fabricant: Intel Corp.
              identifiant matériel: 15
              information bus: cpu@0
              version: Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
              numéro de série: To Be Filled By O.E.M.
              emplacement: U3E1
              taille: 2200MHz
              capacité: 4800MHz
              bits: 64 bits
              horloge: 100MHz
              fonctionnalités: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single ssbd ibrs ibpb stibp ibrs_enhanced tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d arch_capabilities cpufreq
              configuration : cores=8 enabledcores=8 threads=16
         *-pci
              description: Host bridge
              produit: Intel Corporation
              fabricant: Intel Corporation
              identifiant matériel: 100
              information bus: pci@0000:00:00.0
              version: 0d
              bits: 32 bits
              horloge: 33MHz
            *-pci:0
                 description: PCI bridge
                 produit: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16)
                 fabricant: Intel Corporation
                 identifiant matériel: 1
                 information bus: pci@0000:00:01.0
                 version: 0d
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                 configuration : driver=pcieport
                 ressources : irq:121 portE/S:4000(taille=4096) mémoire:e8000000-e90fffff portE/S:a0000000(taille=301989888)
               *-display
                    description: VGA compatible controller
                    produit: TU117GLM [Quadro T1000 Mobile]
                    fabricant: NVIDIA Corporation
                    identifiant matériel: 0
                    information bus: pci@0000:01:00.0
                    version: a1
                    bits: 64 bits
                    horloge: 33MHz
                    fonctionnalités: pm msi pciexpress vga_controller bus_master cap_list rom
                    configuration : driver=nvidia latency=0
                    ressources : irq:169 mémoire:e8000000-e8ffffff mémoire:a0000000-afffffff mémoire:b0000000-b1ffffff portE/S:4000(taille=128) mémoire:e9080000-e90fffff
               *-multimedia
                    description: Audio device
                    produit: NVIDIA Corporation
                    fabricant: NVIDIA Corporation
                    identifiant matériel: 0.1
                    information bus: pci@0000:01:00.1
                    version: a1
                    bits: 32 bits
                    horloge: 33MHz
                    fonctionnalités: pm msi pciexpress bus_master cap_list
                    configuration : driver=snd_hda_intel latency=0
                    ressources : irq:17 mémoire:e9000000-e9003fff
            *-generic:0
                 description: Signal processing controller
                 produit: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
                 fabricant: Intel Corporation
                 identifiant matériel: 4
                 information bus: pci@0000:00:04.0
                 version: 0d
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: msi pm cap_list
                 configuration : driver=proc_thermal latency=0
                 ressources : mémoireE/S:400-3ff irq:16 mémoire:404a100000-404a107fff
            *-generic:1
                 description: Signal processing controller
                 produit: Cannon Lake PCH Thermal Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 12
                 information bus: pci@0000:00:12.0
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi cap_list
                 configuration : driver=intel_pch_thermal latency=0
                 ressources : mémoireE/S:400-3ff irq:16 mémoire:404a111000-404a111fff
            *-usb
                 description: USB controller
                 produit: Cannon Lake PCH USB 3.1 xHCI Host Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 14
                 information bus: pci@0000:00:14.0
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi xhci bus_master cap_list
                 configuration : driver=xhci_hcd latency=0
                 ressources : irq:129 mémoire:ed2a0000-ed2affff
               *-usbhost:0
                    produit: xHCI Host Controller
                    fabricant: Linux 5.4.0-40-generic xhci-hcd
                    identifiant matériel: 0
                    information bus: usb@1
                    nom logique: usb1
                    version: 5.04
                    fonctionnalités: usb-2.00
                    configuration : driver=hub slots=16 speed=480Mbit/s
                  *-usb:0
                       description: Périphérique audio
                       produit: Logitech USB Headset H340
                       fabricant: Logitech Inc.
                       identifiant matériel: 1
                       information bus: usb@1:1
                       version: 1.15
                       fonctionnalités: usb-2.00 audio-control
                       configuration : driver=usbhid maxpower=120mA speed=12Mbit/s
                  *-usb:1
                       description: Vidéo
                       produit: HP HD Camera
                       fabricant: Quanta
                       identifiant matériel: 7
                       information bus: usb@1:7
                       version: 0.06
                       numéro de série: 0001
                       fonctionnalités: usb-2.00
                       configuration : driver=uvcvideo maxpower=500mA speed=480Mbit/s
                  *-usb:2
                       description: Interface sans fil Bluetooth
                       fabricant: Intel Corp.
                       identifiant matériel: e
                       information bus: usb@1:e
                       version: 0.01
                       fonctionnalités: bluetooth usb-2.01
                       configuration : driver=btusb maxpower=100mA speed=12Mbit/s
               *-usbhost:1
                    produit: xHCI Host Controller
                    fabricant: Linux 5.4.0-40-generic xhci-hcd
                    identifiant matériel: 1
                    information bus: usb@2
                    nom logique: usb2
                    version: 5.04
                    fonctionnalités: usb-3.10
                    configuration : driver=hub slots=10 speed=10000Mbit/s
            *-memory NON-RÉCLAMÉ
                 description: RAM memory
                 produit: Cannon Lake PCH Shared SRAM
                 fabricant: Intel Corporation
                 identifiant matériel: 14.2
                 information bus: pci@0000:00:14.2
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz (30.3ns)
                 fonctionnalités: pm cap_list
                 configuration : latency=0
                 ressources : mémoireE/S:400-3ff mémoire:ed2b2000-ed2b3fff mémoire:404a110000-404a110fff
            *-serial:0
                 description: Serial bus controller
                 produit: Cannon Lake PCH Serial IO I2C Controller #0
                 fabricant: Intel Corporation
                 identifiant matériel: 15
                 information bus: pci@0000:00:15.0
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm bus_master cap_list
                 configuration : driver=intel-lpss latency=0
                 ressources : irq:16 mémoire:404a10e000-404a10efff
            *-serial:1
                 description: Serial bus controller
                 produit: Cannon Lake PCH Serial IO I2C Controller #1
                 fabricant: Intel Corporation
                 identifiant matériel: 15.1
                 information bus: pci@0000:00:15.1
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm bus_master cap_list
                 configuration : driver=intel-lpss latency=0
                 ressources : irq:17 mémoire:404a10f000-404a10ffff
            *-communication:0
                 description: Communication controller
                 produit: Cannon Lake PCH HECI Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 16
                 information bus: pci@0000:00:16.0
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi bus_master cap_list
                 configuration : driver=mei_me latency=0
                 ressources : mémoireE/S:400-3ff irq:151 mémoire:404a10d000-404a10dfff
            *-communication:1
                 description: Serial controller
                 produit: Cannon Lake PCH Active Management Technology - SOL
                 fabricant: Intel Corporation
                 identifiant matériel: 16.3
                 information bus: pci@0000:00:16.3
                 version: 10
                 bits: 32 bits
                 horloge: 66MHz
                 fonctionnalités: msi pm 16550 cap_list
                 configuration : driver=serial latency=0
                 ressources : irq:19 portE/S:5048(taille=8) mémoire:ed2b7000-ed2b7fff
            *-sata
                 description: SATA controller
                 produit: Cannon Lake Mobile PCH SATA AHCI Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 17
                 information bus: pci@0000:00:17.0
                 nom logique: scsi3
                 version: 10
                 bits: 32 bits
                 horloge: 66MHz
                 fonctionnalités: sata msi pm ahci_1.0 bus_master cap_list emulated
                 configuration : driver=ahci latency=0
                 ressources : irq:132 mémoire:ed2b0000-ed2b1fff mémoire:ed2b6000-ed2b60ff portE/S:5040(taille=8) portE/S:5050(taille=4) portE/S:5020(taille=32) mémoire:ed2b5000-ed2b57ff
               *-disk
                    description: ATA Disk
                    produit: MTFDDAK1T0TBN-1A
                    identifiant matériel: 0.0.0
                    information bus: scsi@3:0.0.0
                    nom logique: /dev/sda
                    version: 0014
                    numéro de série: UGXVN01N4CF93B
                    taille: 953GiB (1024GB)
                    fonctionnalités: gpt-1.00 partitioned partitioned:gpt
                    configuration : ansiversion=5 guid=3de201ac-3cac-4729-9de9-c9a141478c0c logicalsectorsize=512 sectorsize=4096
                  *-volume:0 NON-RÉCLAMÉ
                       description: Windows FAT volume
                       fabricant: mkfs.fat
                       identifiant matériel: 1
                       information bus: scsi@3:0.0.0,1
                       version: FAT32
                       numéro de série: eba8-b0a0
                       taille: 510MiB
                       capacité: 511MiB
                       fonctionnalités: boot fat initialized
                       configuration : FATs=2 filesystem=fat name=EFI System Partition
                  *-volume:1
                       description: Volume EXT4
                       fabricant: Linux
                       identifiant matériel: 2
                       information bus: scsi@3:0.0.0,2
                       nom logique: /dev/sda2
                       nom logique: /boot
                       version: 1.0
                       numéro de série: 1e10d201-2bca-44e2-b8a4-0e0386e112cd
                       taille: 732MiB
                       fonctionnalités: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
                       configuration : created=2019-12-24 11:03:47 filesystem=ext4 lastmountpoint=/boot modified=2020-07-14 01:04:24 mount.fstype=ext4 mount.options=rw,relatime mounted=2020-07-14 01:04:24 state=mounted
                  *-volume:2
                       description: EFI partition
                       identifiant matériel: 3
                       information bus: scsi@3:0.0.0,3
                       nom logique: /dev/sda3
                       numéro de série: 328911c6-f90a-4dbc-af86-6ea91686cb70
                       taille: 952GiB
                       capacité: 952GiB
                       bits: 3007434104 bits
                       fonctionnalités: encrypted luks initialized
                       configuration : bits=3007434104 filesystem=luks hash=sha256 version=2
            *-pci:1
                 description: PCI bridge
                 produit: Cannon Lake PCH PCI Express Root Port #3
                 fabricant: Intel Corporation
                 identifiant matériel: 1c
                 information bus: pci@0000:00:1c.0
                 version: f0
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration : driver=pcieport
                 ressources : irq:122 portE/S:3000(taille=4096) mémoire:e4000000-e7ffffff portE/S:e9100000(taille=67108864)
               *-generic
                    description: Unassigned class
                    produit: RTS525A PCI Express Card Reader
                    fabricant: Realtek Semiconductor Co., Ltd.
                    identifiant matériel: 0
                    information bus: pci@0000:02:00.0
                    version: 01
                    bits: 32 bits
                    horloge: 33MHz
                    fonctionnalités: pm msi pciexpress bus_master cap_list
                    configuration : driver=rtsx_pci latency=0
                    ressources : irq:131 mémoire:e4000000-e4000fff
            *-pci:2
                 description: PCI bridge
                 produit: Cannon Lake PCH PCI Express Root Port #5
                 fabricant: Intel Corporation
                 identifiant matériel: 1c.4
                 information bus: pci@0000:00:1c.4
                 version: f0
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration : driver=pcieport
                 ressources : irq:123 portE/S:6000(taille=12288) mémoire:b4000000-e20fffff portE/S:4000000000(taille=1241513984)
               *-pci
                    description: PCI bridge
                    produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                    fabricant: Intel Corporation
                    identifiant matériel: 0
                    information bus: pci@0000:04:00.0
                    version: 06
                    bits: 64 bits
                    horloge: 33MHz
                    fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                    configuration : driver=pcieport
                    ressources : mémoireE/S:71610-7160f irq:16 portE/S:6000(taille=8192) mémoire:b4000000-e20fffff portE/S:4000000000(taille=1241513984)
                  *-pci:0
                       description: PCI bridge
                       produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                       fabricant: Intel Corporation
                       identifiant matériel: 0
                       information bus: pci@0000:05:00.0
                       version: 06
                       bits: 32 bits
                       horloge: 33MHz
                       fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                       configuration : driver=pcieport
                       ressources : irq:125 mémoire:e2000000-e20fffff
                     *-generic
                          description: System peripheral
                          produit: JHL7540 Thunderbolt 3 NHI [Titan Ridge 4C 2018]
                          fabricant: Intel Corporation
                          identifiant matériel: 0
                          information bus: pci@0000:06:00.0
                          version: 06
                          bits: 32 bits
                          horloge: 33MHz
                          fonctionnalités: pm msi pciexpress msix bus_master cap_list
                          configuration : driver=thunderbolt latency=0
                          ressources : irq:16 mémoire:e2000000-e203ffff mémoire:e2040000-e2040fff
                  *-pci:1
                       description: PCI bridge
                       produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                       fabricant: Intel Corporation
                       identifiant matériel: 1
                       information bus: pci@0000:05:01.0
                       version: 06
                       bits: 32 bits
                       horloge: 33MHz
                       fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                       configuration : driver=pcieport
                       ressources : irq:126 portE/S:6000(taille=4096) mémoire:b4000000-caefffff portE/S:4000000000(taille=620756992)
                  *-pci:2
                       description: PCI bridge
                       produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                       fabricant: Intel Corporation
                       identifiant matériel: 2
                       information bus: pci@0000:05:02.0
                       version: 06
                       bits: 32 bits
                       horloge: 33MHz
                       fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                       configuration : driver=pcieport
                       ressources : irq:127 mémoire:caf00000-caffffff
                     *-usb
                          description: USB controller
                          produit: JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 4C 2018]
                          fabricant: Intel Corporation
                          identifiant matériel: 0
                          information bus: pci@0000:3a:00.0
                          version: 06
                          bits: 32 bits
                          horloge: 33MHz
                          fonctionnalités: pm msi pciexpress xhci cap_list
                          configuration : driver=xhci_hcd latency=0
                          ressources : irq:130 mémoire:caf00000-caf0ffff
                        *-usbhost:0
                             produit: xHCI Host Controller
                             fabricant: Linux 5.4.0-40-generic xhci-hcd
                             identifiant matériel: 0
                             information bus: usb@3
                             nom logique: usb3
                             version: 5.04
                             fonctionnalités: usb-2.00
                             configuration : driver=hub slots=2 speed=480Mbit/s
                        *-usbhost:1
                             produit: xHCI Host Controller
                             fabricant: Linux 5.4.0-40-generic xhci-hcd
                             identifiant matériel: 1
                             information bus: usb@4
                             nom logique: usb4
                             version: 5.04
                             fonctionnalités: usb-3.10
                             configuration : driver=hub slots=2 speed=10000Mbit/s
                  *-pci:3
                       description: PCI bridge
                       produit: JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018]
                       fabricant: Intel Corporation
                       identifiant matériel: 4
                       information bus: pci@0000:05:04.0
                       version: 06
                       bits: 32 bits
                       horloge: 33MHz
                       fonctionnalités: pci pm msi pciexpress normal_decode bus_master cap_list
                       configuration : driver=pcieport
                       ressources : irq:128 portE/S:7000(taille=4096) mémoire:cb000000-e1ffffff portE/S:4025000000(taille=620756992)
            *-pci:3
                 description: PCI bridge
                 produit: Cannon Lake PCH PCI Express Root Port #14
                 fabricant: Intel Corporation
                 identifiant matériel: 1d
                 information bus: pci@0000:00:1d.0
                 version: f0
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration : driver=pcieport
                 ressources : irq:124 mémoire:ed100000-ed1fffff
               *-network
                    description: Interface réseau sans fil
                    produit: Wi-Fi 6 AX200
                    fabricant: Intel Corporation
                    identifiant matériel: 0
                    information bus: pci@0000:6f:00.0
                    nom logique: wlp111s0
                    version: 1a
                    numéro de série: 94:e6:f7:e4:4a:49
                    bits: 64 bits
                    horloge: 33MHz
                    fonctionnalités: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
                    configuration : broadcast=yes driver=iwlwifi driverversion=5.4.0-40-generic firmware=48.4fa0041f.0 ip=192.168.1.18 latency=0 link=yes multicast=yes wireless=IEEE 802.11
                    ressources : irq:17 mémoire:ed100000-ed103fff
            *-isa
                 description: ISA bridge
                 produit: Intel Corporation
                 fabricant: Intel Corporation
                 identifiant matériel: 1f
                 information bus: pci@0000:00:1f.0
                 version: 10
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: isa bus_master
                 configuration : latency=0
            *-multimedia
                 description: Multimedia audio controller
                 produit: Cannon Lake PCH cAVS
                 fabricant: Intel Corporation
                 identifiant matériel: 1f.3
                 information bus: pci@0000:00:1f.3
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi bus_master cap_list
                 configuration : driver=sof-audio-pci latency=64
                 ressources : mémoireE/S:400-3ff mémoireE/S:400-3ff irq:168 mémoire:404a108000-404a10bfff mémoire:404a000000-404a0fffff
            *-serial:2
                 description: SMBus
                 produit: Cannon Lake PCH SMBus Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 1f.4
                 information bus: pci@0000:00:1f.4
                 version: 10
                 bits: 64 bits
                 horloge: 33MHz
                 configuration : driver=i801_smbus latency=0
                 ressources : mémoireE/S:400-3ff irq:16 mémoire:404a10c000-404a10c0ff portE/S:efa0(taille=32)
            *-serial:3 NON-RÉCLAMÉ
                 description: Serial bus controller
                 produit: Cannon Lake PCH SPI Controller
                 fabricant: Intel Corporation
                 identifiant matériel: 1f.5
                 information bus: pci@0000:00:1f.5
                 version: 10
                 bits: 32 bits
                 horloge: 33MHz
                 configuration : latency=0
                 ressources : mémoire:fe010000-fe010fff
            *-network
                 description: Ethernet interface
                 produit: Ethernet Connection (7) I219-LM
                 fabricant: Intel Corporation
                 identifiant matériel: 1f.6
                 information bus: pci@0000:00:1f.6
                 nom logique: enp0s31f6
                 version: 10
                 numéro de série: 04:0e:3c:a5:40:78
                 capacité: 1Gbit/s
                 bits: 32 bits
                 horloge: 33MHz
                 fonctionnalités: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
                 configuration : autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.5-4 latency=0 link=no multicast=yes port=twisted pair
                 ressources : irq:149 mémoire:ed280000-ed29ffff
         *-pnp00:00
              produit: PnP device PNP0c02
              identifiant matériel: 0
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:01
              produit: PnP device PNP0c02
              identifiant matériel: 2
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:02
              produit: PnP device PNP0c02
              identifiant matériel: 3
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:03
              produit: PnP device PNP0c02
              identifiant matériel: 4
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:04
              produit: PnP device PNP0b00
              identifiant matériel: 5
              fonctionnalités: pnp
              configuration : driver=rtc_cmos
         *-pnp00:05
              produit: PnP device INT3f0d
              identifiant matériel: 6
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:06
              produit: PnP device HPQ8002
              identifiant matériel: 8
              fonctionnalités: pnp
              configuration : driver=i8042 kbd
         *-pnp00:07
              produit: PnP device ALP0126
              identifiant matériel: 9
              fonctionnalités: pnp
              configuration : driver=i8042 aux
         *-pnp00:08
              produit: PnP device PNP0c02
              identifiant matériel: a
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:09
              produit: PnP device PNP0c02
              identifiant matériel: b
              fonctionnalités: pnp
              configuration : driver=system
         *-pnp00:0a
              produit: PnP device PNP0c02
              identifiant matériel: c
              fonctionnalités: pnp
              configuration : driver=system
      *-battery
           produit: VX04090XL
           fabricant: 333-1C-2C-A
           identifiant matériel: 1
           emplacement: Primary
           capacité: 89990mWh
           configuration : voltage=15,4V
      *-network:0 DÉSACTIVÉ
           description: Ethernet interface
           identifiant matériel: 2
           nom logique: virbr0-nic
           numéro de série: 52:54:00:5c:d4:ce
           taille: 10Mbit/s
           fonctionnalités: ethernet physical
           configuration : autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=no multicast=yes port=twisted pair speed=10Mbit/s
      *-network:1
           description: Ethernet interface
           identifiant matériel: 3
           nom logique: virbr0
           numéro de série: 52:54:00:5c:d4:ce
           fonctionnalités: ethernet physical
           configuration : broadcast=yes driver=bridge driverversion=2.3 firmware=N/A ip=192.168.122.1 link=no multicast=yes





    Code:
    $ xrandr 
    Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 32767 x 32767
    DP-0 disconnected (normal left inverted right x axis y axis)
    HDMI-0 disconnected (normal left inverted right x axis y axis)
    DP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 193mm
       1920x1080     60.01*+  40.00  
    DP-2 disconnected (normal left inverted right x axis y axis)

    I've retried unplugging/replugging everything (unfortunately, I have each cable only once) and nothing works any better.

    I'm running out of ideas so any suggestion is welcome.

  8. #8
    Join Date
    Aug 2017
    Beans
    116

    Re: Second screen not detected on HP Zbook with Ubuntu 19.10

    That is the settings screen, that is not the one you want. I am looking at three displays at the moment - a laptop and two BenQ's - and when I go to Settings->Display screen it says "could not get screen information."

    Tye searching for System Settings. I know, weird that there are two, but they don't appear to be the same. (I hope this is still on 20+, I am on 18.04.) It should open a different window with icons. Hitting the "Displays" icon should look something like screen shot #1.

    If all your displays don't show there, I still go back to some hardware problem (but there is a high likelihood I am incorrect.)

    There is one more thing to check - it **looks** like the Nvidia driver is fine, but go into Software & Updates->Additional Drivers. A lot of users will see nothing here, but what I found was that it was defaulted to the noveau driver and when I selected the Nvidia driver (open source - important) display problems went away. If you make a change here, reboot.
    Attached Images Attached Images

  9. #9
    Join Date
    Jul 2020
    Beans
    4

    Re: Second screen not detected on HP Zbook with Ubuntu 19.10

    Thanks for the tip! I'll have a look asap. The fact that there are multiple Settings apps is a bit confusing and even more so when the name does not end up being translated the same way on my French setup. I'll switch back to English to make things easier and give it a try!

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