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Thread: Network drops when CPU hits 100% usage on all cores

  1. #1
    Join Date
    Jul 2020
    Beans
    1

    Network drops when CPU hits 100% usage on all cores

    This has been plaguing me since Ubuntu 18.04. I have a desktop machine running Ubuntu Server 20.04 that I use it jellyfin and a few other items. I have a problem in that whenever the CPU hits 100% on all threads, the network drops completely and does not come back until I perform a reboot. This is a wired only network, using the nic on the motherboard.


    I've tried googling the issue a few times and haven't come up with anything to try. I have no idea where to even start with trying to fix this issue, but it's making me pull my hair out.
    The system is an ASUS Prime PRIME B350-PLUS with an AMD Ryzen 5 1500X and 16 gigs of G.Skill 2400 memory.


    The CPU and memory have both been changed since this issue started (upgraded from an old computer) and the issue has persisted. Any suggestions on where I could even start with troubleshooting this would be greatly appreciated. It's affecting my ability to transcode among other things.


    This is occurring whenever CPU usage hits 100% no matter what is using the cores.

    Code:
    sudo dmidecode -s bios-version
    5407

    Code:
                  total        used        free      shared  buff/cache   available
    Mem:           15Gi       4.7Gi       156Mi       6.0Mi        10Gi        10Gi
    Swap:         4.0Gi        26Mi       4.0Gi
    Code:
    sudo lshw -C memory
      *-firmware
           description: BIOS
           vendor: American Megatrends Inc.
           physical id: 0
           version: 5407
           date: 12/31/2019
           size: 64KiB
           capacity: 16MiB
           capabilities: pci apm upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification uefi
      *-memory
           description: System Memory
           physical id: 26
           slot: System board or motherboard
           size: 16GiB
         *-bank:0
              description: [empty]
              product: Unknown
              vendor: Unknown
              physical id: 0
              serial: Unknown
              slot: DIMM_A1
         *-bank:1
              description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 2400 MHz (0.4 ns)
              product: F4-2400C15-8GTZR
              vendor: G-Skill
              physical id: 1
              serial: 00000000
              slot: DIMM_A2
              size: 8GiB
              width: 64 bits
              clock: 2400MHz (0.4ns)
         *-bank:2
              description: [empty]
              product: Unknown
              vendor: Unknown
              physical id: 2
              serial: Unknown
              slot: DIMM_B1
         *-bank:3
              description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 2400 MHz (0.4 ns)
              product: F4-2400C15-8GTZR
              vendor: G-Skill
              physical id: 3
              serial: 00000000
              slot: DIMM_B2
              size: 8GiB
              width: 64 bits
              clock: 2400MHz (0.4ns)
      *-cache:0
           description: L1 cache
           physical id: 28
           slot: L1 - Cache
           size: 384KiB
           capacity: 384KiB
           clock: 1GHz (1.0ns)
           capabilities: pipeline-burst internal write-back unified
           configuration: level=1
      *-cache:1
           description: L2 cache
           physical id: 29
           slot: L2 - Cache
           size: 2MiB
           capacity: 2MiB
           clock: 1GHz (1.0ns)
           capabilities: pipeline-burst internal write-back unified
           configuration: level=2
      *-cache:2
           description: L3 cache
           physical id: 2a
           slot: L3 - Cache
           size: 16MiB
           capacity: 16MiB
           clock: 1GHz (1.0ns)
           capabilities: pipeline-burst internal write-back unified
           configuration: level=3
    Any help with this would be greatly appreciated.
    Last edited by taubin; July 5th, 2020 at 03:35 AM. Reason: Corrected dmidecode

  2. #2
    Join Date
    Mar 2010
    Location
    Squidbilly-Land
    Beans
    Hidden!
    Distro
    Ubuntu

    Re: Network drops when CPU hits 100% usage on all cores

    Check the system log files for warnings and errors.
    Code:
    egrep -i 'warn|erro' /var/log/*g
    That will get you close - the files, line number and messages. Check out the files with issues and look a little above where the error or warning is, see what is says leading up to the issue. Use google to find the non-local parts of the line and solutions.

    For example:
    Code:
    /var/log/kern.log:Jul  5 07:39:40 hadar kernel: [76227.846661] audit: type=1400 audit(1593949180.210:189): apparmor="DENIED" operation="mount" info="failed flags match" error=-13 profile="lxd-pihole_</var/lib/lxd>" name="/home/" pid=24108 comm="(ionclean)" flags="ro, nosuid, nodev, remount, bind"
    is a complete line with an error= -13. -13 is a permission denied error. I know this from decades of knowledge, but let's assume that I didn't. The parts that aren't local would be
    Code:
    audit: type=1400 audit apparmor="DENIED" operation="mount" info="failed flags match" error=-13 profile name="/home/"flags="ro, nosuid, nodev, remount, bind"
    The other parts would only happen on my machine, so google with those terms won't help. The top result from that is this page: https://askubuntu.com/questions/1107...ed-flags-match which seems to match.

    So, if you do the same, bet lots of possible answers would be returned.

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