13.8.2. If you request Vendor’s assistance under the Assurance Plan, and if you and your Device qualify for assistance under Section 13.8.3,
Vendor will use commercially reasonable efforts to assist you to remove the viruses or other Malicious Code affecting your Device. You hereby acknowledge, accept and agree that
Vendor’s efforts may not be enough to remove certain viruses or other Malicious Code from your Device, and that Vendor, in the course of providing service, may alter,
delete or corrupt data on your Device, change Device settings, or otherwise interfere with the proper operation of your Device.
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