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Thread: About payment on Digital Ocean with small fee

  1. #1
    Join Date
    Aug 2019
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    53

    About payment on Digital Ocean with small fee

    Hello,
    I got payment email from Digital Ocean
    and in Billing part of my Digital Ocean account :
    https://prnt.sc/swcgd7

    I tried to pay till the end of this month and failed.

    How can I do it ?
    That is boring several times a month to pay with small fee.

    Thanks!

  2. #2
    Join Date
    Mar 2010
    Location
    Squidbilly-Land
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    20,240
    Distro
    Ubuntu Mate 16.04 Xenial Xerus

    Re: About payment on Digital Ocean with small fee

    I’ve been getting about 15 invoices a week for services that we don't have the last few months. They are all spear-phishing attacks. if you think a bill is real, log into the account portal for the service and pay that way. Never trust emails especially with attachments.

    Too many typos in the first post to understand clearly. Sorry.

  3. #3
    Join Date
    Apr 2008
    Location
    Southern California, USA
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    Distro
    Ubuntu Development Release

    Re: About payment on Digital Ocean with small fee

    Quote Originally Posted by petrogromovo View Post
    Hello,
    I got payment email from Digital Ocean
    and in Billing part of my Digital Ocean account :
    I tried to pay till the end of this month and failed.
    How can I do it ?
    That is boring several times a month to pay with small fee.
    Since you have an account with them, have you thought of calling and telling them I can't pay my fee?
    edit: wait a minute. It says amount must be between $1 -$1.47. You entered more than that amount($5)
    Last edited by VMC; 4 Weeks Ago at 04:10 PM.

  4. #4
    Join Date
    Aug 2019
    Beans
    53

    Re: About payment on Digital Ocean with small fee

    Sorry, if I did not put my question clearly : I want in the first days of the month to pay $5, till the the end of the month.
    Or say $10 - for next 2 months.

    I live not in US, europe and my english not native and not so good to make phone calls ...

  5. #5
    Join Date
    Jul 2008
    Location
    The Left Coast of the USA
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    Hidden!
    Distro
    Kubuntu

    Re: About payment on Digital Ocean with small fee

    Hello, petrogromovo!

    We cannot even begin to tell you how to work with Digital Ocean regarding your account or billing. This is a discussion you will have to initiate with them, not in the Cafe on The Ubuntu Forums.

    If English is not your first language, the Digital Ocean representative should do whatever they can to facilitate communication and address your needs. That is their responsibility when you are paying them for a service.

    Given the thorough nature of Digital Ocean's documentation (I have used it myself for NGINX setup, despite not being a customer), I suspect that they will be a willing partner in working to understand you.
    Please read The Forum Rules and The Forum Posting Guidelines

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