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Thread: Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

  1. #1
    Join Date
    Jun 2020
    Beans
    8

    Unhappy Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

    Now that I have loaded Ubuntu 20.04 to dual-boot on a Packard Bell with Windows 10 Home 64-bit, I am unable to stop the mouse pointer from jumping around and leaving a trail of flickering pointers wherever the pointer has gone. When I hover over a button, the pointer jumps around so much, clicking on a button becomes very much a hit and miss affair. Meanwhile, an unmoving pointer sits at the bottom right of the screen, while I am moving a second pointer around the screen. How do I fix this please? Is it a mouse driver compatibility issue?
    My xinput is as follows:
    Virtual core pointer id=2 [master pointer (3)]
    ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
    ⎜ ↳ PixArt USB Optical Mouse id=10 [slave pointer (2)]
    ⎜ ↳ USB Wired Keyboard Consumer Control id=13 [slave pointer (2)]
    ⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ USB Wired Keyboard id=11 [slave keyboard (3)]
    ↳ USB Wired Keyboard System Control id=12 [slave keyboard (3)]
    ↳ USB Wired Keyboard Consumer Control id=14 [slave keyboard (3)]

    $ lsb_release -a; uname -a; lsusb
    No LSB modules are available.
    Distributor ID: Ubuntu
    Description: Ubuntu 20.04 LTS
    Release: 20.04
    Codename: focal
    Linux charlesb2t-iMedia-S2984 5.4.0-37-generic #41-Ubuntu SMP Wed Jun 3 18:57:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 004: ID 0bda:0153 Realtek Semiconductor Corp. 3-in-1 (SD/SDHC/SDXC) Card Reader
    Bus 001 Device 007: ID 0461:4e6f Primax Electronics, Ltd Acer Wired Keyboard Model KBAY211
    Bus 001 Device 008: ID 0461:4e70 Primax Electronics, Ltd USB Optical Mouse
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    I'm shooting in the dark here. I've unplugged the USB mouse and, after plugging it back in, there was no change. I have unplugged the mouse from a USB 3 and plugged it into a USB 2 with no effect.
    There is more detail about what I have tried to achieve here.

    Thank you for any help.

  2. #2
    Join Date
    Jun 2006
    Location
    Nux Jam
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

    I do have such jumping issues when scrolling browser page or details inside a dialog box. i suspect a kernel module bug but have not yet found which one. Many users already have warn about that.

  3. #3
    Join Date
    May 2010
    Beans
    702

    Re: Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

    What is the output of:

    sudo dmidecode -t 1

    Thanks

  4. #4
    Join Date
    Jun 2020
    Beans
    8

    Re: Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

    The output of:

    sudo dmidecode -t 1

    is:

    # dmidecode 3.2
    Getting SMBIOS data from sysfs.
    SMBIOS 2.8 present.

    Handle 0x0001, DMI type 1, 27 bytes
    System Information
    Manufacturer: Packard Bell
    Product Name: iMedia S2984
    Version:
    Serial Number: DTU96EK00360103D0F3000
    UUID: 84edd4a2-b457-11e5-9b1f-98eecb2ca5dd
    Wake-up Type: Power Switch
    SKU Number:
    Family: Packard Bell Desktop
    Last edited by charlesb2t; June 11th, 2020 at 06:16 PM. Reason: typo

  5. #5
    Join Date
    Jun 2020
    Beans
    8

    Re: Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

    As my 4e70 USB Optical Mouse is not listed, in the Linux USB IDs List, but the Kensington 4d03 Mouse-in-a-box is, I'm going to try and get my hands on one of those.

  6. #6
    Join Date
    Jun 2020
    Beans
    8

    Re: Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

    So, I've now plugged in a "Kensington Mouse-in-a-Box" Wired Optical USB Mouse and the PC has identified it as a 093a:2510 Pixart Imaging, Inc. Optical Mouse (not 4d03 Mouse-in-a-box), but the mouse is on the Linux USB IDs List. However, this different mouse is still showing the same behaviour of jumping the mouse-pointer about; leaving a trail of flickering mouse-pointers wherever one has passed the mouse-pointer; and then there's still another stationary mouse-pointer at the bottom-right of the screen. So, what now?

  7. #7
    Join Date
    Jun 2020
    Beans
    8

    Unhappy Re: Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

    The issue seems to be that I have two monitors plugged in to my tower. If I have only one monitor plugged in, the mouse-pointer performs perfectly. However, I need two screens / monitors for my work.

  8. #8
    Join Date
    Jun 2020
    Beans
    8

    Re: Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

    So, all I've solved here is:

    1. It's not down to a dual-boot setup with Windows 10 and Ubuntu 20.04
    2. It's not down to an incompatible mouse driver

    However, the problem of the jumping mouse-pointer occurs as soon as I connect another monitor to my PC.

  9. #9
    Join Date
    Jun 2020
    Beans
    8

    Re: Mouse Pointer Jumping About on Ubuntu 20.04 (dual-boot with Windows 10)

    So, the problem I now have is, if I plug in to the PC tower a second monitor, and follow the steps to Connect Another Monitor To My Computer (https://help.ubuntu.com/stable/ubunt...-monitors.html), and after I confirm "join Display", the mouse-pointer jumps about and a second stationary mouse-pointer appears in the bottom right of my primary screen. This behaviour stops immediately I confirm "Single Display", but now the second screen is now turned blank.

    $ xinput
    ⎡ Virtual core pointer id=2 [master pointer (3)]
    ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
    ⎜ ↳ USB Wired Keyboard Consumer Control id=12 [slave pointer (2)]
    ⎜ ↳ PixArt USB Optical Mouse id=13 [slave pointer (2)]
    ⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ USB Wired Keyboard id=10 [slave keyboard (3)]
    ↳ USB Wired Keyboard System Control id=11 [slave keyboard (3)]
    ↳ USB Wired Keyboard Consumer Control id=14 [slave keyboard (3)]

    $ sudo dmidecode -t 1
    # dmidecode 3.2
    Getting SMBIOS data from sysfs.
    SMBIOS 2.8 present.
    Handle 0x0001, DMI type 1, 27 bytes
    System Information
    Manufacturer: Packard Bell
    Product Name: iMedia S2984
    Version:
    Serial Number: DTU96EK00360103D0F3000
    UUID: 84edd4a2-b457-11e5-9b1f-98eecb2ca5dd
    Wake-up Type: Power Switch
    SKU Number:
    Family: Packard Bell Desktop

    $ lsb_release -a; uname -a; lsusb
    No LSB modules are available.
    Distributor ID: Ubuntu
    Description: Ubuntu 20.04 LTS
    Release: 20.04
    Codename: focal
    Linux charlesb2t-iMedia-S2984 5.4.0-37-generic #41-Ubuntu SMP Wed Jun 3 18:57:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 004: ID 0bda:0153 Realtek Semiconductor Corp. 3-in-1 (SD/SDHC/SDXC) Card Reader
    Bus 001 Device 003: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
    Bus 001 Device 002: ID 0461:4e6f Primax Electronics, Ltd Acer Wired Keyboard Model KBAY211
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    Should I report this as a bug on Launchpad, or is there something I can do?

    Any help will be appreciated. Otherwise, to carry on my work it looks as though I need to go back to Windows 10


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