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Thread: PC won't power-off nor reboot

  1. #1
    Join Date
    Apr 2006
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    2,932

    PC won't power-off nor reboot

    Hi all,

    It is just discovered that PC won't poweroff or reboot

    This is the PC for daily working

    OS - Ubuntu 18.04

    Just discovered;
    1. shutdown - the PC won't poweroff
    2. reboot - won't reboot
    3. press computer hard-reset key without response.

    $ sudo lshw
    Code:
    SCSI .....
    hanging

    $ hardinfo
    see attached file - screenshot_hardinfo
    SCSI

    Please advise how to fix these problems which seem coming from Ubuntu 18.04

    Thanks

    Regards
    satimis
    Attached Images Attached Images

  2. #2
    Join Date
    Feb 2009
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    Sierra Vista, AZ
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    Distro
    Xubuntu 20.04 Focal Fossa

    Re: PC won't power-off nor reboot

    See my reply to https://ubuntuforums.org/showthread.php?t=2443930. Appears to be the same problem.
    Rex
    Xubuntu 20.04

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  3. #3
    Join Date
    Apr 2006
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    Re: PC won't power-off nor reboot

    Quote Originally Posted by Rex Bouwense View Post
    See my reply to https://ubuntuforums.org/showthread.php?t=2443930.
    Appears to be the same problem.
    Hi,

    Thanks for your link.

    That is ONLY a temporary solution.

    We are NOT alone encountering this problem. Please see following link;
    Ubuntu 18.04 stuck at shutdown
    https://askubuntu.com/questions/1029...ck-at-shutdown

    Their solutions couldn't work for me

    Regards
    satimis

  4. #4
    Join Date
    Jul 2005
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    Xubuntu 20.04 Focal Fossa

    Re: PC won't power-off nor reboot

    You do not show which kernel you're using at present but if it is 5.3.0-53 that may well be your problem, many users with ryzen hardware having had this same problem.

    Why do you say their solutions can not work for you?

  5. #5
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    Re: PC won't power-off nor reboot

    Quote Originally Posted by ajgreeny View Post
    You do not show which kernel you're using at present but if it is 5.3.0-53 that may well be your problem, many users with ryzen hardware having had this same problem.

    Why do you say their solutions can not work for you?
    Currently I'm running kernel 5.3.0-53 with problem on both "poweroff" and "reboot". If running kernel 5.3.0-51 both "poweroff" and "reboot" work without problem.

    I have tried following suggestions on that link on kernel 5.3.0-53
    1)
    sudo gedit /etc/default/grub

    GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_rev_override=1 nouveau.modeset=0"

    sudo update-grub

    2)
    sudo gedit /etc/default/grub

    GRUB_CMDLINE_LINUX_DEFAULT="quiet splash noacpi"

    sudo update-grub


    The problem on both "poweroff" and "reboot" remained.

    Regards

  6. #6
    Join Date
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    Xubuntu 20.04 Focal Fossa

    Re: PC won't power-off nor reboot

    So why not just use the older kernel instead of the new one?

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