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Thread: Cannot upgrade Ubuntu 18.04.4

  1. #1
    Join Date
    May 2020
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    Cannot upgrade Ubuntu 18.04.4

    I have an issue with my Ubuntu.

    Each time I want to upgrade from the terminal using
    Code:
    update-manager - d
    , I get this error:
    Code:
    cannot import name 'gi' from 'gi' user/bin/python3...
    And also, prior before this, I have this error red circle at the top right screen of my system. Ever since I noticed this red circle. I can't access update manager, or live patch.

    I can't basically do anything regards update or upgrade.

    Please how can I resolve this?
    Last edited by digital-junkie; May 2nd, 2020 at 04:11 AM.

  2. #2
    Join Date
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    Ubuntu

    Re: Cannot upgrade Ubuntu 18.04.4

    The red circle icon usually means something's broken or, at least, in a undesirably state.
    Please open the terminal and run
    Code:
    sudo apt update
    sudo apt upgrade
    and post back the results.

    Also, I'm not sure it is just a formatting issue or not but the update-manager command is off.
    it should be -d and not - d like
    Code:
    update-manager -d
    and not
    Code:
    update-manager - d
    Splat Double Splat Triple Splat
    Earn Your Keep
    Don't mind me, I'm only passing through.
    Once in a blue moon, I'm actually helpful
    .

  3. #3
    Join Date
    May 2020
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    12

    Re: Cannot upgrade Ubuntu 18.04.4

    I tried the 'sudo apt update' and 'sudo apt upgrade' command.

    This is the error a getting back, am downloading and processing for a long time.

    Code:
     Errors were encountered while processing:
    /var/catche/apt/thunderbird-addons/extensions/langpack-en-GB@thunderbird.mozilla.org.xpi' to usr/usr/lib/thunderbird-addons/extensions... 
    E: sub-process usr/bin/dpkg returned and error code(1)
    Again, I tried the
    Code:
     update-manager - d
    It still returned back the same error.
    Last edited by digital-junkie; May 2nd, 2020 at 10:56 AM.

  4. #4
    Join Date
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    Ubuntu

    Re: Cannot upgrade Ubuntu 18.04.4

    Again, it's
    Code:
    update-manager -d
    (there's no space after the dash)

    And please post the complete error messages.

  5. #5
    Join Date
    May 2020
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    12

    Re: Cannot upgrade Ubuntu 18.04.4

    okay, it stll returns the same error message. here are the error messages:

  6. #6
    Join Date
    May 2020
    Beans
    12

    Re: Cannot upgrade Ubuntu 18.04.4

    It still returns the same error message.... Here are the error messages:

    sudo apt update:


    Code:
     unique@digital-junkie-hp-folio:~$ sudo apt update
    [sudo] password for unique: 
    Hit:1 http://ppa.launchpad.net/openlp-core/release/ubuntu bionic InRelease
    Get:2 http://security.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]    
    Hit:3 http://us.archive.ubuntu.com/ubuntu bionic InRelease                     
    Get:4 http://security.ubuntu.com/ubuntu bionic-security/main amd64 DEP-11 Metadata [38.7 kB]
    Hit:5 https://deb.nodesource.com/node_12.x bionic InRelease                    
    Get:6 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease [88.7 kB]   
    Get:7 http://security.ubuntu.com/ubuntu bionic-security/main DEP-11 48x48 Icons [17.6 kB]
    Get:8 http://security.ubuntu.com/ubuntu bionic-security/universe amd64 DEP-11 Metadata [42.1 kB]
    Get:9 http://security.ubuntu.com/ubuntu bionic-security/multiverse amd64 DEP-11 Metadata [2,464 B]
    Get:10 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
    Get:11 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages [932 kB]
    Get:12 http://us.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages [675 kB]
    Get:13 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 DEP-11 Metadata [301 kB]
    Get:14 http://us.archive.ubuntu.com/ubuntu bionic-updates/main DEP-11 64x64 Icons [142 kB]
    Get:15 http://us.archive.ubuntu.com/ubuntu bionic-updates/restricted i386 Packages [9,888 B]
    Get:16 http://us.archive.ubuntu.com/ubuntu bionic-updates/restricted amd64 Packages [50.2 kB]
    Get:17 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 DEP-11 Metadata [273 kB]
    Get:18 http://us.archive.ubuntu.com/ubuntu bionic-updates/multiverse i386 Packages [8,748 B]
    Get:19 http://us.archive.ubuntu.com/ubuntu bionic-updates/multiverse amd64 Packages [15.5 kB]
    Get:20 http://us.archive.ubuntu.com/ubuntu bionic-updates/multiverse amd64 DEP-11 Metadata [2,468 B]
    Get:21 http://us.archive.ubuntu.com/ubuntu bionic-backports/universe amd64 DEP-11 Metadata [7,972 B]
    Fetched 2,770 kB in 12s (229 kB/s)                                             
    Traceback (most recent call last):
      File "/usr/lib/cnf-update-db", line 8, in <module>
        from CommandNotFound.db.creator import DbCreator
      File "/usr/lib/python3/dist-packages/CommandNotFound/db/creator.py", line 11, in <module>
        import apt_pkg
    ModuleNotFoundError: No module named 'apt_pkg'
    Error in sys.excepthook:
    Traceback (most recent call last):
      File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 63, in apport_excepthook
        from apport.fileutils import likely_packaged, get_recent_crashes
      File "/usr/lib/python3/dist-packages/apport/__init__.py", line 5, in <module>
        from apport.report import Report
      File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in <module>
        import apport.fileutils
      File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 23, in <module>
        from apport.packaging_impl import impl as packaging
      File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 24, in <module>
        import apt
      File "/usr/lib/python3/dist-packages/apt/__init__.py", line 23, in <module>
        import apt_pkg
    ModuleNotFoundError: No module named 'apt_pkg'
    
    
    Original exception was:
    Traceback (most recent call last):
      File "/usr/lib/cnf-update-db", line 8, in <module>
        from CommandNotFound.db.creator import DbCreator
      File "/usr/lib/python3/dist-packages/CommandNotFound/db/creator.py", line 11, in <module>
        import apt_pkg
    ModuleNotFoundError: No module named 'apt_pkg'
    Reading package lists... Done
    E: Problem executing scripts APT::Update::Post-Invoke-Success 'if /usr/bin/test -w /var/lib/command-not-found/ -a -e /usr/lib/cnf-update-db; then /usr/lib/cnf-update-db > /dev/null; fi'
    E: Sub-process returned an error code

    Code:
     sudo apt upgrade:

    Code:
     unique@digital-junkie-hp-folio:~$ sudo apt upgrade
    Reading package lists... Done
    Building dependency tree       
    Reading state information... Done
    You might want to run 'apt --fix-broken install' to correct these.
    The following packages have unmet dependencies:
     thunderbird-gnome-support : Depends: thunderbird (= 1:68.7.0+build1-0ubuntu0.18.04.1) but 1:68.4.1+build1-0ubuntu0.18.04.1 is installed
     thunderbird-locale-en : Depends: thunderbird (>= 1:68.7.0+build1-0ubuntu0.18.04.1) but 1:68.4.1+build1-0ubuntu0.18.04.1 is installed
    E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).

    apt --fix-broken install:


    Code:
     root@digital-junkie-hp-folio:~# apt --fix-broken install
    Reading package lists... Done
    Building dependency tree       
    Reading state information... Done
    Correcting dependencies... Done
    The following additional packages will be installed:
      thunderbird
    Suggested packages:
      ttf-lyx
    The following packages will be upgraded:
      thunderbird
    1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    183 not fully installed or removed.
    Need to get 0 B/43.4 MB of archives.
    After this operation, 487 kB of additional disk space will be used.
    Do you want to continue? [Y/n] y
    E: Invalid archive member header ]_�%��|a���,�0���;q�y)iCꞁ>I5�Pu-m�X��o�Z��4�'�)���F�
         %9�
    E: Prior errors apply to /var/cache/apt/archives/thunderbird_1%3a68.7.0+build1-0ubuntu0.18.04.1_amd64.deb
    debconf: apt-extracttemplates failed: No such file or directory
    (Reading database ... 219903 files and directories currently installed.)
    Preparing to unpack .../thunderbird_1%3a68.7.0+build1-0ubuntu0.18.04.1_amd64.deb ...
    Unpacking thunderbird-locale-en (1:68.7.0+build1-0ubuntu0.18.04.1) over (1:68.7.0+build1-0ubuntu0.18.04.1) ...
    dpkg-deb (subprocess): decompressing archive member: lzma error: compressed data is corrupt
    dpkg-deb: error: <decompress> subprocess returned error exit status 2
    dpkg: error processing archive /var/cache/apt/archives/thunderbird_1%3a68.7.0+build1-0ubuntu0.18.04.1_amd64.deb (--unpack):
     cannot copy extracted data for './usr/lib/thunderbird-addons/extensions/langpack-en-GB@thunderbird.mozilla.org.xpi' to '/usr/lib/thunderbird-addons/extensions/langpack-en-GB@thunderbird.mozilla.org.xpi.dpkg-new': unexpected end of file or stream
    Errors were encountered while processing:
     /var/cache/apt/archives/thunderbird_1%3a68.7.0+build1-0ubuntu0.18.04.1_amd64.deb
    E: Sub-process /usr/bin/dpkg returned an error code (1)

    update-manager -d:


    Code:
     unique@digital-junkie-hp-folio:~$ update-manager -d
    Traceback (most recent call last):
      File "/usr/bin/update-manager", line 28, in <module>
        import gi
      File "/usr/lib/python3/dist-packages/gi/__init__.py", line 42, in <module>
        from . import _gi
    ImportError: cannot import name '_gi' from 'gi' (/usr/lib/python3/dist-packages/gi/__init__.py)
    Error in sys.excepthook:
    Traceback (most recent call last):
      File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 63, in apport_excepthook
        from apport.fileutils import likely_packaged, get_recent_crashes
      File "/usr/lib/python3/dist-packages/apport/__init__.py", line 5, in <module>
        from apport.report import Report
      File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in <module>
        import apport.fileutils
      File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 23, in <module>
        from apport.packaging_impl import impl as packaging
      File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 24, in <module>
        import apt
      File "/usr/lib/python3/dist-packages/apt/__init__.py", line 23, in <module>
        import apt_pkg
    ModuleNotFoundError: No module named 'apt_pkg'
    
    
    Original exception was:
    Traceback (most recent call last):
      File "/usr/bin/update-manager", line 28, in <module>
        import gi
      File "/usr/lib/python3/dist-packages/gi/__init__.py", line 42, in <module>
        from . import _gi
    ImportError: cannot import name '_gi' from 'gi' (/usr/lib/python3/dist-packages/gi/__init__.py)
    Last edited by deadflowr; May 2nd, 2020 at 04:48 PM. Reason: fixed [/code]

  7. #7
    Join Date
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    Ubuntu

    Re: Cannot upgrade Ubuntu 18.04.4

    It goes without saying that users MUST NOT try a release upgrade with such errors in APT.
    And the errors are apparently related to python. Do you remember installing something Python related recently?

  8. #8
    Join Date
    May 2020
    Beans
    12

    Re: Cannot upgrade Ubuntu 18.04.4

    Yes, I have issues with my Python. The default version of Python on my system was 2.0. I wanted changing it to version 3.0. It was however not successful.

    I think I must have messed with some file settings. That's why I thought running an upgrade will solve the problem.

  9. #9
    Join Date
    May 2013
    Location
    Galiza
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    Distro
    Ubuntu

    Re: Cannot upgrade Ubuntu 18.04.4

    Python is an integral part of the OS and shouldn't be messed with by users who have no clue about what they're doing. Experienced users can install and use different versions and select either one accordingly.

    I'm not an experienced user and I have no idea how to correct such mistakes, if they're correctable at all... What I do know is that with such errors trying to release upgrade is insane. Unless there are other suggestions perhaps a fresh install is the best solution.

  10. #10
    Join Date
    Oct 2009
    Location
    Reykjavík, Ísland
    Beans
    13,687
    Distro
    Xubuntu 19.10 Eoan Ermine

    Re: Cannot upgrade Ubuntu 18.04.4

    Yes, do a fresh install of 20.04. It will by default bring you Python 3.8 alone (without Python 2).
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts.
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

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