Page 1 of 2 12 LastLast
Results 1 to 10 of 17

Thread: Problem with machine freezing

  1. #1
    Join Date
    Apr 2008
    Beans
    168

    Problem with machine freezing

    Hello,
    I've a very annoying problem and I don't know if it is software or hardware related.
    When I do a high (but not huge) disk activity, the mouse (or track pad) freeze and if I'm tapping on the keyboard, either letters do not show or are multiply output liiike tisss (for like this).
    The behavior is easily reproduced : take a huge file (Ubuntu iso image for instance, copy it into another file, say test then cat the iso file >> test and try to move the cursor while working. Movement will become erratic and stop for some time until the cat is done.

    The machine is a Dell G3 (3579) with 8Gb memory. The disks are either (I tested 3) a Seagate FireCuda 2TB, A Seagate Barracuda 2TB, and a Seagate LaptopThin 320 GB, 7200 RPM. All three experience the problem.
    Distribution is Ubuntu 19.10 with all updates applied. Current as of today. The system is installed with LVM using 2 PV, one is the hard disk, the other one an NVME 256GB (holding /, /usr, /var logical volumes the HDD holding /boot, /tmp, /var/log, /var/tmp, /home and swap lvs)
    The machine has an Nvidia GP107M [GeForce GTX 1050 Mobile] card
    The processor is a Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz
    And I tried the Ubuntu session on Xorg, on Wayland and Flashback sessions also without luck.

    I have also checked that on an old Lenovo Laptop (I7 4210 ), 16GB memory, Nvidia GT740 mobile card, M.2 256Gb sata and HDD, with same Ubuntu version, with same LVM layout (NVME located LV being replaced by M.2 SSD) the problem only arose when I do 3 or 5 of the above redirected cat simultaneously... And I tried all 3 HDD mentioned above. Software is exactly same as I pvmove the NVME lvs to the hdd, install the hdd into the Lenovo, pvmove the said lv to the M.2 card and then do the test.

    Google is not my friend. I did not find anything relevant nor bug nor explanation.
    So any help I can get will be HIGHLY appreciated because I suffer this situation since quite a long time and I've devoted a lot of time trying to solve it.
    Thank you for reading me !

  2. #2
    Join Date
    May 2013
    Location
    Galiza
    Beans
    4,010
    Distro
    Ubuntu

    Re: Problem with machine freezing

    You aren't using Nvidia drivers and those are considerably more important the newer the graphics card is.
    This is likely the reason for the differences experienced between those computers.

  3. #3
    Join Date
    Apr 2008
    Beans
    168

    Re: Problem with machine freezing

    Thank you for your quick response !
    Actually I am. I use nvidia-driver-390 which was the one the Ubuntu installer proposed to me at install time (and which is just updated now ...).
    I've thought about that and tried to switch to the 440 version using the "aditional driver" app but to no avail. The app always shows the 390 version as used.
    Stay safe !

  4. #4
    Join Date
    Jun 2006
    Location
    Nux Jam
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Problem with machine freezing

    After a freeze, glance at journalctl output to know what is going on; then you can act.

  5. #5
    Join Date
    Apr 2008
    Beans
    168

    Re: Problem with machine freezing

    Hello,
    I've just tested the nvidia-driver-440 and a restart. Nothing changes.
    Dino99, I always run glances when doing my tests.
    Here are the messages Glances posted during the cat operation
    Code:
    2020-05-01 16:54:40 (0:00:42) - CRITICAL on CPU_IOWAIT (Min:16.8 Mean:43.4 Max:71.4): software-proper, update-notifier, firefox
    Package id 0                     60C   2020-05-01 16:54:19 (0:00:12) - CRITICAL on CPU_IOWAIT (Min:13.4 Mean:21.1 Max:28.0): megasync, cat, gnome-shell
    Core 0                           44C   2020-05-01 16:53:55 (0:00:15) - CRITICAL on CPU_IOWAIT (Min:13.3 Mean:20.0 Max:26.7): cat, gnome-shell, glances
    Core 1                           43C   2020-05-01 16:52:58 (0:00:27) - CRITICAL on CPU_IOWAIT (Min:16.3 Mean:23.7 Max:33.0): deja-dup-monitor, gsd-housekeeping, megasync
    2020-05-01 16:57:08 CEST         60C   2020-05-01 16:52:18 (0:00:34) - CRITICAL on CPU_IOWAIT (Min:15.4 Mean:37.7 Max:55.5): gnome-software, glances, packagekitd
    The problem shows when Iowait is above 35~40 %.
    Here is the journalctl output (full but cut around the timestamp Glances reports). I send all output because I do not know what to search for and I'm not too keen at journalctl forensics....
    Code:
    mai 01 16:52:19 hostname dbus-daemon[1090]: [system] Activating via systemd: service name='org.freedesktop.bolt' unit='bolt.service' requested by ':1.617' (uid=0 pid=2825 comm="/usr/lib/fwupd/fwupd " label
    mai 01 16:52:19 hostname systemd[1]: Starting Thunderbolt system service...
    mai 01 16:52:19 hostname boltd[2839]: bolt 0.8 starting up.
    mai 01 16:52:19 hostname boltd[2839]: store: located at: /var/lib/boltd
    mai 01 16:52:19 hostname boltd[2839]: config: loading user config
    mai 01 16:52:19 hostname boltd[2839]: bouncer: initializing polkit
    mai 01 16:52:19 hostname boltd[2839]: udev: initializing udev
    mai 01 16:52:19 hostname boltd[2839]: store: loading domains
    mai 01 16:52:19 hostname boltd[2839]: store: loading devices
    mai 01 16:52:19 hostname boltd[2839]: power: state located at: /run/boltd/power
    mai 01 16:52:19 hostname boltd[2839]: power: force power support: yes
    mai 01 16:52:19 hostname boltd[2839]: power: setting force_power to ON
    mai 01 16:52:19 hostname boltd[2839]: power: could not force power: write error: Aucun périphérique de ce type
    mai 01 16:52:19 hostname boltd[2839]: udev: enumerating devices
    mai 01 16:52:19 hostname dbus-daemon[1090]: [system] Successfully activated service 'org.freedesktop.bolt'
    mai 01 16:52:19 hostname systemd[1]: Started Thunderbolt system service.
    mai 01 16:52:19 hostname kernel: ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x0000000FF) is beyond end of object (length 0x11) (20190703/exoparg2-393)
    mai 01 16:52:19 hostname kernel: No Local Variables are initialized for Method [GINF]
    mai 01 16:52:19 hostname kernel: Initialized Arguments for Method [GINF]:  (2 arguments defined for method invocation)
    mai 01 16:52:19 hostname kernel:   Arg0:   00000000e4ef5a4a <Obj>           Integer 00000000000000FF
    mai 01 16:52:19 hostname kernel:   Arg1:   000000003e72179d <Obj>           Integer 0000000000000000
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.GINF due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.GADR due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.SGOV due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.CGWR due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.TBFP due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.WMTF.WMTF due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname boltd[2839]: power: setting force_power to ON
    mai 01 16:52:19 hostname kernel: ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x0000000FF) is beyond end of object (length 0x11) (20190703/exoparg2-393)
    mai 01 16:52:19 hostname kernel: No Local Variables are initialized for Method [GINF]
    mai 01 16:52:19 hostname kernel: Initialized Arguments for Method [GINF]:  (2 arguments defined for method invocation)
    mai 01 16:52:19 hostname kernel:   Arg0:   000000003e72179d <Obj>           Integer 00000000000000FF
    mai 01 16:52:19 hostname kernel:   Arg1:   0000000089897a23 <Obj>           Integer 0000000000000000
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.GINF due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.GADR due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.SGOV due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.CGWR due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.TBFP due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:19 hostname kernel: ACPI Error: Aborting method \_SB.WMTF.WMTF due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
    mai 01 16:52:20 hostname gnome-shell[2109]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.105/org/ayatana/NotificationItem/software_update_available
    mai 01 16:52:20 hostname gnome-shell[2109]: [AppIndicatorSupport-FATAL] unable to update overlay icon
    mai 01 16:52:20 hostname gnome-shell[2109]: [AppIndicatorSupport-FATAL] unable to update overlay icon
    mai 01 16:52:25 hostname gnome-shell[2109]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.114/StatusNotifierItem
    mai 01 16:52:25 hostname gnome-shell[2109]: [AppIndicatorSupport-FATAL] unable to update overlay icon
    mai 01 16:52:25 hostname gnome-shell[2109]: [AppIndicatorSupport-FATAL] unable to update overlay icon
    mai 01 16:52:25 hostname gnome-shell[2109]: [AppIndicatorSupport-FATAL] unable to update overlay icon
    mai 01 16:52:32 hostname dbus-daemon[1090]: [system] Successfully activated service 'org.freedesktop.fwupd'
    mai 01 16:52:32 hostname systemd[1]: Started Firmware update daemon.
    mai 01 16:52:32 hostname gnome-software[2786]: not handling error failed for action get-updates-historical: failed to build result for 03281da317dccd2b18de2bd1cc70a782df40ed7e
    mai 01 16:52:32 hostname PackageKit[1476]: uid 1000 is trying to obtain org.freedesktop.packagekit.system-sources-refresh auth (only_trusted:0)
    mai 01 16:52:32 hostname PackageKit[1476]: uid 1000 obtained auth for org.freedesktop.packagekit.system-sources-refresh
    mai 01 16:52:33 hostname systemd-resolved[1046]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.
    mai 01 16:52:33 hostname systemd-resolved[1046]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.
    mai 01 16:52:33 hostname systemd-resolved[1046]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.
    mai 01 16:52:33 hostname systemd-resolved[1046]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.
    mai 01 16:52:33 hostname systemd-resolved[1046]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.
    mai 01 16:52:33 hostname systemd-resolved[1046]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.
    mai 01 16:52:34 hostname PackageKit[1476]: refresh-cache transaction /2556_dddaaecc from uid 1000 finished with success after 1824ms
    mai 01 16:52:35 hostname gnome-software[2786]: hiding category audio-video featured applications: found only 0 to show, need at least 9
    mai 01 16:52:35 hostname gnome-software[2786]: g_variant_get_double: assertion 'g_variant_is_of_type (value, G_VARIANT_TYPE_DOUBLE)' failed
    mai 01 16:52:37 hostname PackageKit[1476]: resolve transaction /2557_bdacabbe from uid 1000 finished with success after 1333ms
    mai 01 16:52:37 hostname gnome-software[2786]: Only 1 apps for recent list, hiding
    mai 01 16:52:37 hostname PackageKit[1476]: resolve transaction /2558_abbbaacc from uid 1000 finished with success after 555ms
    mai 01 16:52:37 hostname PackageKit[1476]: resolve transaction /2559_ebcabeed from uid 1000 finished with success after 390ms
    mai 01 16:52:37 hostname gnome-software[2786]: hiding category graphics featured applications: found only 1 to show, need at least 9
    mai 01 16:52:38 hostname PackageKit[1476]: resolve transaction /2560_eeccbedc from uid 1000 finished with success after 398ms
    mai 01 16:52:38 hostname gnome-software[2786]: Only 8 apps for popular list, hiding
    mai 01 16:52:38 hostname PackageKit[1476]: resolve transaction /2561_aeacabaa from uid 1000 finished with success after 304ms
    mai 01 16:52:39 hostname PackageKit[1476]: search-file transaction /2562_dbbbbbcb from uid 1000 finished with success after 807ms
    mai 01 16:52:39 hostname PackageKit[1476]: search-file transaction /2563_aacbcabb from uid 1000 finished with success after 358ms
    mai 01 16:52:40 hostname PackageKit[1476]: search-file transaction /2564_beacbbbb from uid 1000 finished with success after 353ms
    mai 01 16:52:40 hostname PackageKit[1476]: search-file transaction /2565_caddcbda from uid 1000 finished with success after 349ms
    mai 01 16:52:40 hostname gnome-software[2786]: Failed to find one package for arduino-arduinoide.desktop, /usr/share/applications/arduino-arduinoide.desktop, [0]
    mai 01 16:52:40 hostname PackageKit[1476]: search-file transaction /2566_ddccbebb from uid 1000 finished with success after 336ms
    mai 01 16:52:41 hostname PackageKit[1476]: search-file transaction /2567_accaaadc from uid 1000 finished with success after 335ms
    mai 01 16:52:41 hostname PackageKit[1476]: search-file transaction /2568_dbcbdaec from uid 1000 finished with success after 361ms
    mai 01 16:52:42 hostname PackageKit[1476]: search-file transaction /2569_ceacbbec from uid 1000 finished with success after 375ms
    mai 01 16:52:42 hostname PackageKit[1476]: search-file transaction /2570_dcdbadec from uid 1000 finished with success after 363ms
    mai 01 16:52:42 hostname PackageKit[1476]: search-file transaction /2571_cbededbb from uid 1000 finished with success after 335ms
    mai 01 16:52:43 hostname PackageKit[1476]: search-file transaction /2572_aaacabcc from uid 1000 finished with success after 371ms
    mai 01 16:52:43 hostname PackageKit[1476]: search-file transaction /2573_aaaedddd from uid 1000 finished with success after 335ms
    mai 01 16:52:43 hostname PackageKit[1476]: search-file transaction /2574_bdaacacb from uid 1000 finished with success after 345ms
    mai 01 16:52:44 hostname PackageKit[1476]: search-file transaction /2575_aeccceec from uid 1000 finished with success after 340ms
    mai 01 16:52:44 hostname PackageKit[1476]: search-file transaction /2576_dbdcadad from uid 1000 finished with success after 334ms
    mai 01 16:52:44 hostname PackageKit[1476]: search-file transaction /2577_baadcbde from uid 1000 finished with success after 331ms
    mai 01 16:52:45 hostname PackageKit[1476]: search-file transaction /2578_abdacbaa from uid 1000 finished with success after 343ms
    mai 01 16:52:45 hostname PackageKit[1476]: search-file transaction /2579_aabecbdc from uid 1000 finished with success after 430ms
    mai 01 16:52:46 hostname PackageKit[1476]: search-file transaction /2580_dccedaac from uid 1000 finished with success after 345ms
    mai 01 16:52:46 hostname PackageKit[1476]: get-details transaction /2581_bdcdddcc from uid 1000 finished with success after 264ms
    mai 01 16:52:46 hostname gnome-software[2786]: ignoring non-installed app GsApp: [0x7ff9bc0d5060]
                                                   kind:                desktop
                                                   state:               available
                                                   quirk:               provenance
                                                   id:                  virtualbox.desktop
                                                   unique-id:           system/package/ubuntu-eoan-multiverse/desktop/virtualbox.desktop/*
                                                   scope:               system
                                                   bundle-kind:         package
                                                   kudos:               has-keywords
                                                   kudo-percentage:     5
                                                   name:                VirtualBox
                                                   pixbuf:              0x7ff9d416aea0
                                                   icon-kind:           cached
                                                   icon-pixbuf:         0x7ff9d416aea0
                                                   icon-name:           virtualbox-qt_virtualbox.png
                                                   icon-prefix:         /var/lib/app-info/icons/ubuntu-eoan-multiverse
                                                   version:             6.0.14-dfsg-1
                                                   summary:             Run several virtual systems on a single host computer
                                                   description:         VirtualBox est une solution libre de virtualisation x86 qui permet d'utiliser de nombreux systèmes d'exploitation, comme Windows, DOS, BS
                                                   
                                                   Ce paquet fournit l'interface utilisateur basée sur Qt pour VirtualBox.
                                                   source-00:           virtualbox-qt
                                                   source-id-00:        virtualbox-qt;6.0.14-dfsg-1;amd64;ubuntu-eoan-multiverse
                                                   url{homepage}:       https://www.virtualbox.org
                                                   license:             unknown
                                                   license-is-free:     no
                                                   management-plugin:   packagekit
                                                   origin:              ubuntu-eoan-multiverse
                                                   origin-appstream:    ubuntu-eoan-multiverse
                                                   rating:              62
                                                   review-rating:       [0:0]
                                                   review-rating:       [1:69]
                                                   review-rating:       [2:11]
                                                   review-rating:       [3:13]
                                                   review-rating:       [4:14]
                                                   review-rating:       [5:74]
                                                   reviews:             0
                                                   provides:            0
                                                   install-date:        1
                                                   size-installed:      unknowable
                                                   size-download:       3,5*MB
                                                   category:            Emulator
                                                   category:            System
                                                   category:            Utility
                                                   keyword:             virtualization
                                                   {appstream::source-file}: /usr/share/applications/virtualbox.desktop
                                                   {GnomeSoftware::Creator}: appstream
    mai 01 16:52:46 hostname gnome-software[2786]: ignoring non-installed app GsApp: [0x7ff9bc0eac30]
                                                   kind:                desktop
                                                   state:               available
                                                   quirk:               provenance
                                                   id:                  nemo.desktop
                                                   unique-id:           system/package/ubuntu-eoan-universe/desktop/nemo.desktop/*
                                                   scope:               system
                                                   bundle-kind:         package
                                                   kudos:               has-keywords|hi-dpi-icon
                                                   kudo-percentage:     25
                                                   name:                Fichiers
                                                   pixbuf:              0x7ff9d4260580
                                                   icon-kind:           stock
                                                   icon-name:           org.gnome.Nautilus
                                                   icon-prefix:         /var/lib/app-info/icons/ubuntu-eoan-universe
                                                   icon-kind:           cached
                                                   icon-name:           budgie-desktop-common_org.gnome.Nautilus.png
                                                   icon-prefix:         /var/lib/app-info/icons/ubuntu-eoan-universe
                                                   icon-kind:           remote
                                                   version:             0.12.4
                                                   summary:             Accéder aux fichiers et les organiser
                                                   description:         While this common budgie-desktop package can be installed manually, it is recommended that the binary packages budgie-desktop-minimal or 
                                                   
                                                   This package provides common:   ubuntu and budgie-desktop gsettings overrides   make QT apps look like GTK+ apps   default icon-theme for GTK+ applications   
                                                   source-00:           budgie-desktop-common
                                                   source-01:           nemo
                                                   source-id-00:        budgie-desktop-common;0.12.4;all;ubuntu-eoan-universe
                                                   source-id-01:        nemo;4.0.6-1;amd64;installed:ubuntu-eoan-universe
                                                   url{homepage}:       https://github.com/UbuntuBudgie
                                                   license:             LicenseRef-free=https://www.ubuntu.com/about/about-ubuntu/licensing
                                                   license-is-free:     yes
                                                   management-plugin:   packagekit
                                                   origin:              ubuntu-eoan-universe
                                                   origin-appstream:    ubuntu-eoan-universe
                                                   rating:              86
                                                   review-rating:       [0:0]
                                                   review-rating:       [1:2]
                                                   review-rating:       [2:2]
                                                   review-rating:       [3:1]
                                                   review-rating:       [4:2]
                                                   review-rating:       [5:24]
                                                   reviews:             0
                                                   provides:            0
                                                   install-date:        1
                                                   size-installed:      unknowable
                                                   size-download:       4,8*MB
                                                   category:            Utility
                                                   category:            Core
                                                   keyword:             folders
                                                   keyword:             filesystem
                                                   keyword:             explorer
                                                   {appstream::source-file}: /usr/share/applications/nemo.desktop
                                                   {GnomeSoftware::Creator}: appstream
    mai 01 16:53:17 hostname systemd[2028]: Reached target GNOME Session is stable (running for >2 minutes).
    mai 01 16:54:37 hostname zeitgeist-datah[2655]: zeitgeist-datahub.vala:210: Error during inserting events: GDBus.Error:org.gnome.zeitgeist.EngineError.InvalidArgument: Incomplete event: interpretation, man
    mai 01 16:54:37 hostname systemd[2028]: Started Application launched by gnome-shell.
    mai 01 16:54:40 hostname rtkit-daemon[1383]: Supervising 3 threads of 1 processes of 1 users.
    mai 01 16:54:40 hostname rtkit-daemon[1383]: Supervising 3 threads of 1 processes of 1 users.
    mai 01 16:54:40 hostname rtkit-daemon[1383]: Supervising 3 threads of 1 processes of 1 users.
    Thak you VERY MUCH for your help !

  6. #6
    Join Date
    Apr 2008
    Beans
    168

    Re: Problem with machine freezing

    update :
    As you said it could be induced by a graphic card driver, I decided to try something. I disabled the Nvidia card (as there is no way to do this into BIOS on the Dell, as opposed to the Lenovo BIOS), I used prime-select to switch to Intel graphic card and restarted the machine.Problem is worse I think.
    So is this clearing the graphic driver ?
    Have a nice day !

  7. #7
    Join Date
    Jun 2006
    Location
    Nux Jam
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Problem with machine freezing

    What catched up my attention:
    ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x0000000FF) is beyond end of object
    This is serious enough to drop all the possible other trouble reasons. Have to dig and solve that first.
    It is time to glance at other hardware/chipset warning/error prior to the above acpi error. Be sure that everything is well identified.
    If you do not use the latest Dell's bios for you hardware, then upgrade first, and glance again at journalctl after a reboot. Maybe the Dell forum is the good place to talk/share/find a solution.

    At least booting with 'noacpi' can be a temporary solution to avoid such freeze. As you says freezing happen with high hdd load (only ?), then you can also test that hdd(s) health (specialy be sure to get >10% space free on it).
    Last edited by dino99; May 2nd, 2020 at 08:25 AM.

  8. #8
    Join Date
    Apr 2008
    Beans
    168

    Re: Problem with machine freezing

    Oh boy,
    This machine came from Dell with Ubuntu 16.04LTS installed. IT had a lot of ACPI messages in the logs.
    When I re-installed it with 19.10, I did hope to solve most if not all of them.
    I, of course, used the same boot kernel parameters Dell used. And still there are problems left. I once tried without any ACPI options in the Kernel boot line... You should have seen it ! Horrific.
    I tried to search the Dell community for thoughts and solutions... Better get Windows.
    This machine is the first Dell computer I've bought, and, given the present situation and Dell support, will be the last one.
    I4ll give a try at the "no acpi" option. But I fear this may solve one thing and break loose everything else....
    I have the latest Dell BIOS installed. Everytime there is one new, I hope it will solve some of my ACPI issues. So far, not so good...

    I also have the original Dell software somewhere. I'll try this on to see if they have a different kernel than the stock one...

    For the record, here is what I use nowadays :
    Code:
    GRUB_CMDLINE_LINUX_DEFAULT="acpi=strict"
    #GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
    GRUB_CMDLINE_LINUX="acpi_osi=Linux-Dell-Video alx.enable_wol=1 mem_sleep_default=deep"
    And here are the Nvidia packets that I got after installing the 440 version !
    Code:
    georges:~$ dpkg -l | grep -i nvidia
    ii  libnvidia-cfg1-440:amd64                      440.59-0ubuntu0.19.10.2                    amd64        NVIDIA binary OpenGL/GLX configuration library
    ii  libnvidia-common-440                          440.59-0ubuntu0.19.10.2                    all          Shared files used by the NVIDIA libraries
    rc  libnvidia-compute-390:amd64                   390.132-0ubuntu0.19.10.1                   amd64        NVIDIA libcompute package
    rc  libnvidia-compute-390:i386                    390.132-0ubuntu0.19.10.1                   i386         NVIDIA libcompute package
    rc  libnvidia-compute-435:amd64                   435.21-0ubuntu2                            amd64        NVIDIA libcompute package
    ii  libnvidia-compute-440:amd64                   440.59-0ubuntu0.19.10.2                    amd64        NVIDIA libcompute package
    ii  libnvidia-compute-440:i386                    440.59-0ubuntu0.19.10.2                    i386         NVIDIA libcompute package
    ii  libnvidia-decode-440:amd64                    440.59-0ubuntu0.19.10.2                    amd64        NVIDIA Video Decoding runtime libraries
    ii  libnvidia-decode-440:i386                     440.59-0ubuntu0.19.10.2                    i386         NVIDIA Video Decoding runtime libraries
    ii  libnvidia-encode-440:amd64                    440.59-0ubuntu0.19.10.2                    amd64        NVENC Video Encoding runtime library
    ii  libnvidia-encode-440:i386                     440.59-0ubuntu0.19.10.2                    i386         NVENC Video Encoding runtime library
    ii  libnvidia-fbc1-440:amd64                      440.59-0ubuntu0.19.10.2                    amd64        NVIDIA OpenGL-based Framebuffer Capture runtime library
    ii  libnvidia-fbc1-440:i386                       440.59-0ubuntu0.19.10.2                    i386         NVIDIA OpenGL-based Framebuffer Capture runtime library
    ii  libnvidia-gl-440:amd64                        440.59-0ubuntu0.19.10.2                    amd64        NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
    ii  libnvidia-gl-440:i386                         440.59-0ubuntu0.19.10.2                    i386         NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
    ii  libnvidia-ifr1-440:amd64                      440.59-0ubuntu0.19.10.2                    amd64        NVIDIA OpenGL-based Inband Frame Readback runtime library
    ii  libnvidia-ifr1-440:i386                       440.59-0ubuntu0.19.10.2                    i386         NVIDIA OpenGL-based Inband Frame Readback runtime library
    rc  nvidia-compute-utils-390                      390.132-0ubuntu0.19.10.1                   amd64        NVIDIA compute utilities
    rc  nvidia-compute-utils-435                      435.21-0ubuntu2                            amd64        NVIDIA compute utilities
    ii  nvidia-compute-utils-440                      440.59-0ubuntu0.19.10.2                    amd64        NVIDIA compute utilities
    rc  nvidia-dkms-390                               390.132-0ubuntu0.19.10.1                   amd64        NVIDIA DKMS package
    rc  nvidia-dkms-435                               435.21-0ubuntu2                            amd64        NVIDIA DKMS package
    ii  nvidia-dkms-440                               440.59-0ubuntu0.19.10.2                    amd64        NVIDIA DKMS package
    ii  nvidia-driver-440                             440.59-0ubuntu0.19.10.2                    amd64        NVIDIA driver metapackage
    rc  nvidia-kernel-common-390                      390.132-0ubuntu0.19.10.1                   amd64        Shared files used with the kernel module
    rc  nvidia-kernel-common-435                      435.21-0ubuntu2                            amd64        Shared files used with the kernel module
    ii  nvidia-kernel-common-440                      440.59-0ubuntu0.19.10.2                    amd64        Shared files used with the kernel module
    ii  nvidia-kernel-source-440                      440.59-0ubuntu0.19.10.2                    amd64        NVIDIA kernel source package
    ii  nvidia-prime                                  0.8.13                                     all          Tools to enable NVIDIA's Prime
    ii  nvidia-settings                               440.44-0ubuntu0.19.10.1                    amd64        Tool for configuring the NVIDIA graphics driver
    ii  nvidia-utils-440                              440.59-0ubuntu0.19.10.2                    amd64        NVIDIA driver support binaries
    ii  screen-resolution-extra                       0.18                                       all          Extension for the nvidia-settings control panel
    ii  xserver-xorg-video-nvidia-440                 440.59-0ubuntu0.19.10.2                    amd64        NVIDIA binary Xorg driver
    georges:~$
    Last edited by georgesgiralt; May 2nd, 2020 at 11:53 AM. Reason: Forgot something

  9. #9
    Join Date
    Apr 2008
    Beans
    168

    Re: Problem with machine freezing

    New investigations :
    I've moved all LV from NVME card to the hard drive. Then I've installed the Dell original nvme card in it's slot and booted the machine into the original Ubuntu.
    Errors pertaining to ACPI functions. But I checked and found that the kernel I had booted into was not the OEM original. So I rebooted the machine with the 4.13 OEM dell delivered.
    Much much less ACPI errors and warning. I tried my experiment to cat a huge file and append it to an already big file and, guess what, no freeze ! (I did the copy on the hard disk to be sure to have the same access speed and as close as possible machine behavior).
    So Mr Dell did something on its 4.13 kernel. I've checked that I've got the original restore partition available but if there is a custom kernel config file, no kernel sources. Nor in /usr/src ...
    I'm very rusty as to the kernel build and analysis so I need your help here, please !
    Here is the Kernel command line on the Dell's 16.04LTS :
    Code:
    Command line: BOOT_IMAGE=/boot/vmlinuz-4.13.0-1021-oem.efi.signed root=UUID=477456a6-fe49-47fe-b30c-ba780cef7428 ro acpi_osi=Linux-Dell-Video acpi_osi=Linux-Dell-Video alx.enable_wol=1 mem_sleep_default=deep acpi_osi=Linux-Dell-Video alx.enable_wol=1 mem_sleep_default=deep quiet splash vt.handoff=7
    Please help me, I'm way over my head here !
    HAve a nice day !

  10. #10
    Join Date
    Jun 2006
    Location
    Nux Jam
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Problem with machine freezing

    Sorry for all these troubles, but i have never used a Dell, but seen many times related threads
    https://duckduckgo.com/?q=ubuntu+del...nonical&ia=web
    https://duckduckgo.com/?q=ubuntu+del...nonical&ia=web

    https://www.dell.com/support/home/fr...laptop/drivers

    Genuinely the kernel is patched/upgraded with the help of Dell technical staff, so recent versions should be better; except for too old hardware where some chip are no more supported (should not be case on your machine, but who knows).

    Many ways to investigate:
    - boot settings: are you using the (all/good) required ones ?
    - bios settings: are they well set to deal with chipsets/cards on mobo ?
    - ram/swap/free hdd space: is there enough room for wide/huge load ?
    - nvidia driver used: maybe test/find the one running the less trouble.

    When you get a freeze, or better when you suspect getting one, open first the system Monitor Processes addon to see which one is saturating %cpu.
    Maybe you will find where is the hardware bottleneck ; need to test many cases sadly
    Last edited by dino99; May 2nd, 2020 at 03:42 PM.

Page 1 of 2 12 LastLast

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •