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Thread: Applications are not closing unless I refresh gnome-shell, system crashes

  1. #1
    Join Date
    Jun 2019
    Beans
    4

    Exclamation Applications are not closing unless I refresh gnome-shell, system crashes

    Installed 19.04 last week and updated to 20.04.

    My system is having issues where when I close an application, it seems to continue running in gnome-shell. The application remains open in the background or sometimes on the dock. If I right-click the application on the dock to use the Quit function, gnome-shell completely freezes and I need to Ctrl+Alt+F3, login and reboot the computer.

    In addition, sometime when I open an application a 'ghost' application opens in the dock. For example, I open the terminal and VLC opens the dock, if I right-click on the VLC icon my system will freeze up.

    The only thing that seems to remove these 'ghost' applications as by Alt+F2 + r (refreshing gnome-shell).


    • OS: Ubuntu 20.04 LTS x86_64
    • Kernel: 5.4.0-26-generic
    • Uptime: 22 mins
    • Packages: 1742 (dpkg), 12 (snap)
    • Shell: bash 5.0.16
    • Resolution: 2560x1440, 2560x1440
    • DE: GNOME
    • WM: Mutter
    • WM Theme: Adwaita
    • Theme: Yaru-dark [GTK2/3]
    • Icons: Yaru [GTK2/3]
    • Terminal: gnome-terminal
    • CPU: AMD Ryzen 9 3950X (32) @ 3.500GHz
    • GPU: NVIDIA GeForce GTX 1080 Ti
    • Memory: 7351MiB / 32092MiB
    • Using ZFS file system


    Installed shell extensions
    activities-config@nls1729
    noannoyance@daase.net
    caffeine@patapon.info
    pop-shell@system76.com
    dash-to-dock@micxgx.gmail.com
    remove-dropdown-arrows@mpdeimos.com
    drive-menu@gnome-shell-extensions.gcampax.github.com
    sound-output-device-chooser@kgshank.net
    drop-down-terminal-x@bigbn.pro
    status-area-horizontal-spacing@mathe...ffee.gmail.com
    gnome-shell-screenshot@ttll.de
    transparent-window-moving@noobsai.github.com
    impatience@gfxmonk.net

  2. #2
    Join Date
    May 2013
    Location
    Galiza
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    Ubuntu

    Re: Applications are not closing unless I refresh gnome-shell, system crashes

    Code:
    GPU: NVIDIA GeForce GTX 1080 Ti
    needs the latest Nvidia drivers.
    Please open Additional Drivers, select and apply the recommended version and reboot.

  3. #3
    Join Date
    Jun 2019
    Beans
    4

    Re: Applications are not closing unless I refresh gnome-shell, system crashes

    I'm using the latest Nvidia drivers

  4. #4
    Join Date
    May 2013
    Location
    Galiza
    Beans
    2,588
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    Ubuntu

    Re: Applications are not closing unless I refresh gnome-shell, system crashes

    If not disabled already, disable Secure Boot in UEFI. And maybe other settings too.

  5. #5
    Join Date
    Jun 2019
    Beans
    4

    Re: Applications are not closing unless I refresh gnome-shell, system crashes

    Thanks, I disabled secure boot.

    Issue just happened again. I opened the Nvidia X server settings app, closed it but it still appears in the dock. I know if I right click it, gnome-shell will crash.

    I right clicked and it crashed again. I started removing extensions.
    Last edited by tubiflex; April 25th, 2020 at 09:01 PM.

  6. #6
    Join Date
    Jun 2019
    Beans
    4

    Re: Applications are not closing unless I refresh gnome-shell, system crashes

    I think the problem is related to the pop shell extension (https://github.com/pop-os/shell). It may be conflicting with Dash-to-Dock or another extension.

    So far no issues since I removed it.

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