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Thread: Installed on Surface Book 2 - two issues

  1. #1
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    Installed on Surface Book 2 - two issues

    First of all, I was successful in installing Ubuntu 20.04 on a Surface Book 2 - it went quite smoothly.

    I have been away from ubuntu for several years, so I have forgotten a great deal:

    Issue 1: The built-in webcam does not work at all. Does anyone know of drivers and how to fix?

    Issue 2: Is touch screen supported in Ubuntu?

    I know this is brief - tell me what you need to know and how to get the information - please provide specific instructions.

    Many thanks!
    "Always take the high road! That way, nothing will hit you when the brown, gooey stuff hits the fan."
    Additional setup for Ubuntu 14.04: https://wiki.ubuntu.com/fballem/Software%2014.04

  2. #2
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    Re: Installed on Surface Book 2 - two issues

    I have ZERO experience with such hardware so helping you with issue #1 is out of the question, I know nothing about it.
    Regarding #2: Yes, most touchscreens are natively supported. If yours isn't working you should google about your exact model + Ubuntu to see what comes up. Maybe there are "fixes" and/or "workarounds" already tested for earlier Ubuntu releases that may or may not work in Ubuntu 20.04.

  3. #3
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    Re: Installed on Surface Book 2 - two issues

    I have had to go back to Windows because of the webcam issue (cannot live without it). The webcam is an Intel AVStream 2500 built-in. I have been googling to look for a driver that will work in Ubuntu, but apparently none exist. I could have lived without the touch screen, but I do need a working webcam.
    "Always take the high road! That way, nothing will hit you when the brown, gooey stuff hits the fan."
    Additional setup for Ubuntu 14.04: https://wiki.ubuntu.com/fballem/Software%2014.04

  4. #4
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    Re: Installed on Surface Book 2 - two issues

    If you want to give the webcam a second try then please do a live boot, run lsusb and post the result in CODE tags.
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts.
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

  5. #5
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    Re: Installed on Surface Book 2 - two issues

    Hi,

    Code:
    Bus 002 Device 003: ID 045e:0943 Microsoft Corp. L1 USB3 Gen1 Hub
    Bus 002 Device 002: ID 045e:0941 Microsoft Corp. L1 USB3 Gen1 Hub
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 003: ID 045e:091e Microsoft Corp. XBOX ACC
    Bus 001 Device 007: ID 1286:204c Marvell Semiconductor, Inc. Bluetooth and Wireless LAN Composite Device
    Bus 001 Device 005: ID 045e:0922 Microsoft Corp. 
    Bus 001 Device 006: ID 0781:5202 SanDisk Corp. 
    Bus 001 Device 004: ID 045e:0944 Microsoft Corp. L1 USB2 Hub
    Bus 001 Device 002: ID 045e:0942 Microsoft Corp. L1 USB2 Hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    In Device Manager (Windows 10), the camera is identified as an Intel AVStream Camera 2500. I don't see anything like that on the list and I am suspecting that it is not using a USB interface. I can't seem to find a lot of detail on how the camera is connected, but that is most likely a function of me not knowing what I am doing.
    Last edited by fballem; April 27th, 2020 at 10:46 PM.
    "Always take the high road! That way, nothing will hit you when the brown, gooey stuff hits the fan."
    Additional setup for Ubuntu 14.04: https://wiki.ubuntu.com/fballem/Software%2014.04

  6. #6
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    Re: Installed on Surface Book 2 - two issues

    Try also lspci .

  7. #7
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    Re: Installed on Surface Book 2 - two issues

    Code:
    ubuntu@ubuntu:~$ lspci
    00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
    00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
    00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
    00:05.0 Multimedia controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Imaging Unit (rev 01)
    00:13.0 Non-VGA unclassified device: Intel Corporation Sunrise Point-LP Integrated Sensor Hub (rev 21)
    00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
    00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
    00:14.3 Multimedia controller: Intel Corporation Device 9d32 (rev 01)
    00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
    00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
    00:15.2 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #2 (rev 21)
    00:15.3 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #3 (rev 21)
    00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
    00:16.4 Communication controller: Intel Corporation Device 9d3e (rev 21)
    00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
    00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
    00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
    00:1e.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO UART Controller #0 (rev 21)
    00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)
    00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
    00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
    00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
    01:00.0 Ethernet controller: Marvell Technology Group Ltd. 88W8897 [AVASTAR] 802.11ac Wireless
    02:00.0 3D controller: NVIDIA Corporation GP106M [GeForce GTX 1060 Mobile] (rev a1)
    03:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM961/PM961
    "Always take the high road! That way, nothing will hit you when the brown, gooey stuff hits the fan."
    Additional setup for Ubuntu 14.04: https://wiki.ubuntu.com/fballem/Software%2014.04

  8. #8
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    Re: Installed on Surface Book 2 - two issues

    Another case like yours:

    https://bugs.launchpad.net/ubuntu/+s...x/+bug/1737536

    I don't know much about IPU3 so I can only suggest that you begin googling on your own.

    By the way, which webcam applications have you tried?
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts.
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

  9. #9
    Join Date
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    Toronto, Ontario, Canada
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    Re: Installed on Surface Book 2 - two issues

    I have tried skype and the camera app.

    As for patching Linux to support the webcam and touch that is beyond me.
    "Always take the high road! That way, nothing will hit you when the brown, gooey stuff hits the fan."
    Additional setup for Ubuntu 14.04: https://wiki.ubuntu.com/fballem/Software%2014.04

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