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Thread: Old account recovery

  1. #1
    Join Date
    Mar 2020
    Beans
    0

    Old account recovery

    Hi there,

    I'd like to request an account recovery for my old forum account, now that I can't anymore sign in with it (don't have access to old registered mail + new Ubuntu One account).

    Would it be possible to confirm I am myself anyhow and thus add it as main to my current Ubuntu One account?

    Thank you in advance!

  2. #2
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    28,126
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Old account recovery

    You need to go to Ubuntu One and set your preferred email address to the one you used with your original forum account then log out and back into the forum and you should be in your original account if you do not know the email address pm me and I will give you a hint, do not post email addresses here please.

  3. #3
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    28,126
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Old account recovery

    I missed a step, after you set your preferred email address at Ubuntu One to the email address you used with your original forum account post back here so I can make a needed change to your original account, once I post back that I made the change you log out and back in to the forum and you should be in your original account.

    Apologies for the missed step.

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