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Thread: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

  1. #11
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    I haven't the knowledge to suggest a solution. I see nothing there that points to wireless.

    You might ask here: https://ubuntuforums.org/forumdisplay.php?f=331 There may be a solution but I am not a boot specialist, but a wireless and networking journeyman.

    If it were me, I'd run a live USB session and try, if I could, to back up my essential files and reinstall the entire system.

    Possibly useful: https://askubuntu.com/questions/1001...ing-to-a-shell
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D., Sc.D.

  2. #12
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    I'm back after this... So now booted normally.
    But now I can't see any wifi available.
    Got this in the log:

    https://paste.ubuntu.com/p/6w8tPj34YX/


    Thanks for help.

  3. #13
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    But now I can't see any wifi available.
    Got this in the log:
    I don't see anything remarkable there. The ethernet starts and connects.

    Let's have a look at:

    Code:
    dmesg | grep -e wlp -e iwl
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D., Sc.D.

  4. #14
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    Quote Originally Posted by chili555 View Post
    I don't see anything remarkable there. The ethernet starts and connects.

    Let's have a look at:

    Code:
    dmesg | grep -e wlp -e iwl
    No output after that:

    Code:
    :~$ dmesg | grep -e wlp -e iwl
    :~$

  5. #15
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    Your case gets more interesting by the minute; and by interesting, I mean weird!

    The driver iwlwifi seemed to load automatically at the start but appears not to now. Let's load it from the command line and see if any interesting messages appear that help us find the solution:

    Code:
    sudo modprobe iwlwifi
    dmesg | grep -e wlp -e iwl
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D., Sc.D.

  6. #16
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    Hi, I'm back, finally I had to re-install my OS again, so here with a fresh ubuntu 16, kernel 4.15.
    So I haven't even tried backporting this time (as the last time was too messy cause I've tried so many things). Could you please guide me the correct way to do it all over? It's kindly appreciated.
    I have to say also that I'm atm connected through an USB-Ethernet adaptor (as my ethernet card is not being recognized either)

    Thanks chilli555 for all the help.

    wireless-info.txt

  7. #17
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    Something is wrong here. Your wireless info says:
    ##### release ###########################

    Distributor ID: Ubuntu
    Description: Ubuntu 14.04.3 LTS
    Release: 14.04
    Codename: trusty

    ##### kernel ############################

    Linux 3.19.0-25-generic #26~14.04.1-Ubuntu SMP Fri Jul 24 21:16:20 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

    Parameters: ro, quiet, splash, vt.handoff=7
    <snip>
    Please claify.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D., Sc.D.

  8. #18
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    Please claify.
    Something must be wrong with the data retrieved by the script.

    Code:
    uname -r
    4.15.0-91-generic
    :~$ cat /etc/os-release
    NAME="Ubuntu"
    VERSION="16.04.5 LTS (Xenial Xerus)"
    ID=ubuntu
    ID_LIKE=debian
    PRETTY_NAME="Ubuntu 16.04.5 LTS"
    VERSION_ID="16.04"
    HOME_URL="http://www.ubuntu.com/"
    SUPPORT_URL="http://help.ubuntu.com/"
    BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
    VERSION_CODENAME=xenial
    UBUNTU_CODENAME=xenial

  9. #19
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    Oh WTF that was not my wireless report lol. Sorry attaching the correct one now. Thanks again.

    wireless-info.txt

  10. #20
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    Re: Can't get wifi (AX200NGW) to work in Ubuntu 16 kernel 4.15, Acer Predator

    It will be a bit tricky in 16.04 and quite easy in 18.04 LTS. As you have modern hardware, I see no reason to install a 4-year-old version and kernel. Please consider reinstalling 18.04 LTS.

    However, if you prefer, we can get out the plasma cutter and sledge and do it the long way.

    What would you like to do?
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D., Sc.D.

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