I installed Ubuntu 19.10 on a Dell Latitude 14 Rugged 5404 Laptop
There is no sound output to the speakers in the live environment or in the installed system. When I plug in Headphones to the headphone jack, the system detects them being connected, it asks me if they are headphones or a headset, and sound comes out of them. When I plug a HDMI cable to my TV, the HDMI audio device appears and is selected as output automatically and does work correctly. The sound does work correctly in the dual booted windows 10 install if I reboot into it.
Here is the details from windows device manger for the audio device
Code:
Name Realtek Audio
Manufacturer Realtek
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0292&SUBSYS_1028062F&REV_1000\4&1CDD9025&0&0001
Driver c:\windows\system32\drivers\rtdvhd64.sys (6.0.1.6105, 2.56 MB (2,686,200 bytes), 2019-03-17 1:48 PM)
Here is the audio devices from lspci
Code:
tech@my-Latitude-14-Rugged-5404:~$ sudo lspci -nn | grep Audio
00:03.0 Audio device [0403]: Intel Corporation Haswell-ULT HD Audio Controller [8086:0a0c] (rev 0b)
00:1b.0 Audio device [0403]: Intel Corporation 8 Series HD Audio Controller [8086:9c20] (rev 04)
tech@my-Latitude-14-Rugged-5404:~$
and kernel messages output
Code:
tech@my-Latitude-14-Rugged-5404:~$ dmesg | grep snd
[ 3.265555] snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALC3226: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 3.265561] snd_hda_codec_realtek hdaudioC1D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 3.265563] snd_hda_codec_realtek hdaudioC1D0: hp_outs=1 (0x15/0x0/0x0/0x0/0x0)
[ 3.265564] snd_hda_codec_realtek hdaudioC1D0: mono: mono_out=0x0
[ 3.265568] snd_hda_codec_realtek hdaudioC1D0: inputs:
[ 3.265571] snd_hda_codec_realtek hdaudioC1D0: Headset Mic=0x1a
[ 3.265572] snd_hda_codec_realtek hdaudioC1D0: Internal Mic=0x12
[ 3.287314] snd_hda_intel 0000:00:03.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
tech@my-Latitude-14-Rugged-5404:~$
screenshot of my audio settings in the settings app. there is no other devices in the drop down to select to try. The audio activity indicator bar shows that there is audio playing because I am playing a youtube video, and the microphone audio activity indicator bar also shows audio being detected by the microphone when there is noise present. The volume is up and not muted in the GUI.
output of lsmod
Code:
tech@my-Latitude-14-Rugged-5404:~$ sudo lsmod | grep snd
snd_hda_codec_hdmi 61440 1
snd_hda_codec_realtek 118784 1
snd_hda_codec_generic 81920 1 snd_hda_codec_realtek
snd_hda_intel 49152 7
snd_intel_nhlt 20480 1 snd_hda_intel
snd_hda_codec 131072 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hda_core 90112 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 106496 6 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_core
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 36864 1 snd_seq_midi
snd_seq 69632 2 snd_seq_midi,snd_seq_midi_event
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer 36864 2 snd_seq,snd_pcm
ledtrig_audio 16384 3 snd_hda_codec_generic,snd_hda_codec_realtek,dell_laptop
snd 90112 23 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm,snd_rawmidi
soundcore 16384 1 snd
tech@my-Latitude-14-Rugged-5404:~$
I found this page and am working through it now.
https://help.ubuntu.com/community/So...otingProcedure
Output of alsa-info.sh
http://alsa-project.org/db/?f=27dd05...017e864f7ec6ff
Can anyone give me a hint how to look further into what might be the problem?
Thanks
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