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Thread: Lost everything

  1. #1
    Join Date
    Jun 2018
    Beans
    39

    Lost everything

    Hi,
    I have lost all my data. It is if I log in on a completely new Ubuntu. I am not aware of having deleted anything and even if I had I should find the data in the rubbish bin, but that is empty.
    I had backup on a Toshiba hard drive but I cant access that now.
    Can anyone help?
    Best regard
    torben

  2. #2
    Join Date
    Sep 2009
    Location
    Pennsylvania
    Beans
    3,108
    Distro
    Xubuntu

    Re: Lost everything

    Can we have some specs on your machine and what version of 'buntu that you are using?

  3. #3
    Join Date
    Jun 2018
    Beans
    39

    Re: Lost everything

    Hi,
    The machine is an ASUS X750J portable and UBUNTU is UBUNTU-18.04.2-Desktop-amd64.
    torben

  4. #4
    Join Date
    May 2013
    Location
    Galiza
    Beans
    1,576
    Distro
    Ubuntu

    Re: Lost everything

    Thank you.

    Also helpful to know is what that "everything" is and where it was supposed to be, what do you see instead...

  5. #5
    Join Date
    Oct 2005
    Location
    Al Ain
    Beans
    9,884

    Re: Lost everything

    What I would do:
    Boot from an install disk.
    Do not install obviously - just look at the hard disk drive and see what is going on.
    Backup any still unbacked data.
    Then re-install if I can’t figure out how to fix the problem in a reasonable time.

  6. #6
    Join Date
    Jun 2009
    Location
    SW Forida
    Beans
    Hidden!
    Distro
    Ubuntu

    Re: Lost everything

    While more for boot issues & grub related, it does dump a lot of info on your configuration.
    Do not run any suggested fixes, at least until someone has reviewed report.

    May be best to see details, use ppa version with your live installer (2nd option) or any working install, not older Boot-Repair ISO:
    Please copy & paste link to the Boot-info summary report ( do not post report), the auto fix sometimes can create more issues.
    https://help.ubuntu.com/community/Boot-Repair &
    https://sourceforge.net/p/boot-repair/home/Home/
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  7. #7
    Join Date
    Apr 2011
    Location
    Mystletainn Kick!
    Beans
    11,142
    Distro
    Ubuntu

    Re: Lost everything

    I had backup on a Toshiba hard drive but I cant access that now.
    Why not?
    Splat Double Splat Triple Splat
    Earn Your Keep
    Don't mind me, I'm only passing through.
    Once in a blue moon, I'm actually helpful
    .

  8. #8
    Join Date
    Jun 2018
    Beans
    39

    Re: Lost everything

    Hi,
    The repair did not work, but I have a URL:

    http://paste.ubuntu.com/p/ScqxJB9jz3/

    When I try and restore backup I get:

    Storage location not available/Waiting for '1.0 TB Volume' to become connected...

    I hope that helps.
    Best regard
    torben

    The machine is an ASUS X750J portable and UBUNTU is UBUNTU-18.04.2-Desktop-amd64.
    torben

  9. #9
    Join Date
    Jun 2009
    Location
    SW Forida
    Beans
    Hidden!
    Distro
    Ubuntu

    Re: Lost everything

    Looks like typical default UEFI install with just ESP & / (root).
    With large 1TB drive like yours often better to have smaller / & then large /home, but not required.
    Default install of just / was back when 100GB drive was large and most users were dual booting with Windows.

    You did not show the other drive? Is it not an internal drive or a USB connected drive?

    It also looks like you set grub timeout to 0, so it immediately boots Ubuntu without grub menu.
    But that also means you just about cannot get to grub menu to try to boot in recovery mode. I like to set to 3 sec, so if I am fast I can get to grub menu.

    You now show unknown entries in UEFI boot menu. That is because Acer requires you to set a password and set "trust" and rename those entries. They are duplicates, so not required to rename, probably can just delete.
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  10. #10
    Join Date
    Jun 2018
    Beans
    39

    Re: Lost everything

    Hi oldfred,
    I ran boot-repair and got an error. I sent the URL to boot.repair@gmail.com.
    I tried to start ubuntu anyway and it did not work.
    I have the boot seq. starting with "EFI File Boot 0: qqqqq"
    I checked the GRUB Time Delay and it is 10 sec.
    Can I do more?
    Best regards
    torben

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