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Thread: HP M1212 3 in 1 stopped scanning

  1. #1
    Join Date
    May 2006
    Beans
    81

    HP M1212 3 in 1 stopped scanning

    Back in October I performed an upgrade from 19.04 to 19.10.

    Since then I have been unable to scan on my HP 3 in one (USB connected)

    From hp-setup I get this:
    Traceback (most recent call last):
    File "/usr/bin/hp-setup", line 48, in <module>
    from base import device, utils, tui, models, module, services, os_utils
    File "/usr/share/hplip/base/device.py", line 42, in <module>
    from . import status
    File "/usr/share/hplip/base/status.py", line 33, in <module>
    import cupsext
    ImportError: libhpipp.so.0: failed to map segment from shared object
    It prints without any problem.

    Simple scan finds it as a scanner but will not actually connect to it when I presss "Scan".

  2. #2
    Join Date
    Oct 2009
    Location
    Reykjavík, Ísland
    Beans
    13,647
    Distro
    Xubuntu

    Re: HP M1212 3 in 1 stopped scanning

    That's a long time waiting. Have you considered a clean install of 19.10?
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts.
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

  3. #3
    Join Date
    May 2006
    Beans
    81

    Re: HP M1212 3 in 1 stopped scanning

    Not really. It's a bit of a hassle, especially as we are half way to 20.4

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