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Thread: No sound- Ubuntu18.04- Dell Vostro-14-5490-laptop- Kernal 5.0.0-1032-oem-osp1

  1. #1
    Join Date
    Jun 2011
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    Ludhiana Chandigarh
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    No sound- Ubuntu18.04- Dell Vostro-14-5490-laptop- Kernal 5.0.0-1032-oem-osp1

    My audio card is not working either driver is not there or card is not recognising.
    I tried lot of forums answers but nothing worked.

    lspci -v
    00:1f.3 Multimedia audio controller: Intel Corporation Device 02c8
    Subsystem: Dell Device 0959
    Flags: bus master, fast devsel, latency 64, IRQ 150
    Memory at c231c000 (64-bit, non-prefetchable) [size=16K]
    Memory at c2000000 (64-bit, non-prefetchable) [size=1M]
    Capabilities: <access denied>
    Kernel driver in use: sof-audio-pci
    Kernel modules: snd_hda_intel, sof_pci_dev

    uname -a :
    Linux ubuntuVostro5490 5.0.0-1032-oem-osp1 #36-Ubuntu SMP Wed Dec 4 11:44:12 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

    It's showing dummy sound card.
    Please assist on this. Neither I am able to use audio from any following apps : skype, google chrome , bluetooth

  2. #2
    Join Date
    Jun 2011
    Location
    Ludhiana Chandigarh
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    Re: No sound- Ubuntu18.04- Dell Vostro-14-5490-laptop- Kernal 5.0.0-1032-oem-osp1

    On my laptop 4 kernal versions are installed


    5.0.0-1032-oem-osp1
    5.0.0-1033-oem-osp1
    5.0.0-37-generic
    5.3.0-26-generic


    5.0.0-1032-oem-osp1 & 5.0.0-1033-oem-osp1 are working for Wifi drivers but not working with audio drivers.

    5.0.0-37-generic & 5.3.0-26-generic are working for audio drivers but not working with Wifi drivers.


    How can i resolve my issue ?

  3. #3
    Join Date
    Oct 2009
    Location
    Reykjavík, Ísland
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    13,647
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    Xubuntu

    Re: No sound- Ubuntu18.04- Dell Vostro-14-5490-laptop- Kernal 5.0.0-1032-oem-osp1

    How does it work in a live boot of 19.10?
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts.
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

  4. #4
    Join Date
    Jun 2011
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    Re: No sound- Ubuntu18.04- Dell Vostro-14-5490-laptop- Kernal 5.0.0-1032-oem-osp1

    Somehow i manage to install Wifi Driver on Kernal 5.0.0-37-generic
    As of now problem has been solved

  5. #5
    Join Date
    Jan 2020
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    1

    Re: No sound- Ubuntu18.04- Dell Vostro-14-5490-laptop- Kernal 5.0.0-1032-oem-osp1

    Quote Originally Posted by gouravgargg View Post
    Somehow i manage to install Wifi Driver on Kernal 5.0.0-37-generic
    As of now problem has been solved
    How did you installed wifi driver on 5.0.0-37-generic?
    I gave up using 5.0.0-1032-oem-osp1

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