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Thread: Restricted Access

  1. #1
    Join Date
    Oct 2008
    Location
    UK
    Beans
    1,522
    Distro
    Ubuntu 16.04 Xenial Xerus

    Restricted Access

    A short while ago changed my profile details - my email address to be precise. I cannot remember the exact words but was informed to wait for an email for this to be approved/activated. I sill cannot see screenshots in posts - I get the vBulletin Message that I 'do not have permission to access this page'. Apologies if an email has been sent to my new gmail address - but I have not been able to see it (checked spam). Any help appreciated.

  2. #2
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Restricted Access

    A verification email would have been sent to your new gmail address. The verification email includes a link that has to be clicked in order to re-activate your account. Without re-activation you have restricted access.

    Verification emails do sometimes get consigned to the spam folder with some email providers, but you have looked in there. I have no idea why this one would have gone astray, but I've re-activated your account for you. You should be OK now.
    Ubuntu 16.04 Desktop Guide - Ubuntu 18.04 Desktop Guide - Forum Guide to BBCode - Using BBCode code tags - IRC #ubuntuforums

    Member: Not Canonical Team

    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

  3. #3
    Join Date
    Oct 2008
    Location
    UK
    Beans
    1,522
    Distro
    Ubuntu 16.04 Xenial Xerus

    Re: Restricted Access

    Thank you very much. New email address has been active for some time - been receiving emails. Strange the Forum email did not arrive - looked in both Spam and Trash.

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