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Thread: permission problem with transplanted Thunderbird Profile

  1. #1
    Join Date
    Mar 2009
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    permission problem with transplanted Thunderbird Profile

    this problem arises while using Thunderbird but I susptect it is a general Permissions problem.

    My desktop Thunderbird blew up recently. rather than struggle to figure out the problem and restore the original profile, I removed Thunderbird (which was coming up completely blank and unresponsive), reinstalled a fresh version and then copied my Thunderbird profile from my laptop to my desktop.
    I then modified the Profiles.ini file to reference this transplanted profile.

    Everything seemd to work well. Thunderbird launched happily and all my email accours were there and seemed intact.

    HOWEVER. when I tried to send an email and attach a file from my desktop external USB harddrives, it failed. I got an error message "could not read contents of.... XYZ drive....... Permission Denied"

    might this relate to permissions from my laptop Thunderbird not translating cleanly to my desktop version?

    I could start from stracth and just rebuild all the email profiles (3 accounts) but that would be a bore.

    many thanks as always

    Peter
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  2. #2
    Join Date
    Jan 2006
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    Kubuntu 18.04 Bionic Beaver

    Re: permission problem with transplanted Thunderbird Profile

    Did you install Thunderbird as a snap? They are limited in the locations they can read & write.

  3. #3
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    Re: permission problem with transplanted Thunderbird Profile

    what is "a Snap"? (so I guess I don't know.)

    under my About I see version 60.3.0 (64-bit)

  4. #4
    Join Date
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    Re: permission problem with transplanted Thunderbird Profile

    Quote Originally Posted by pjstock View Post
    what is "a Snap"? (so I guess I don't know.)
    An alternative packaging format that Canonical are developing, if you open a terminal and use the command

    Code:
    snap list
    you should get a list of any installed snaps, is Thunderbird there ?

    under my About I see version 60.3.0 (64-bit)
    You don't say which version of Ubuntu that you are using, but on this 19.10 install I see both the snap version at 60.3.0 and the deb version at 68.2.1

    Also for info..

    Code:
    apt-cache policy thunderbird
    will tell you if you have the traditional deb package installed.

  5. #5
    Join Date
    Mar 2009
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    Re: permission problem with transplanted Thunderbird Profile

    Ahhhah! I do see Thunderbird in the snap list. (and I also see KolourPaint which has also been giving me problems.)

    I know this is not how one is supposed to post output from commands but....
    re: apt-cache policy thunderbird

    I get....

    peter@peter-OptiPlex-990:~$ apt-cache policy thunderbird
    thunderbird:
    Installed: (none)
    Candidate: 1:68.2.1+build1-0ubuntu0.18.04.1
    Version table:
    1:68.2.1+build1-0ubuntu0.18.04.1 500
    500 http://ca.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
    500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
    100 /var/lib/dpkg/status
    1:52.7.0+build1-0ubuntu1 500
    500 http://ca.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

    and finally I am running Ubuntu 18.04.3 LTS

    many thanks

  6. #6
    Join Date
    Mar 2010
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    Ubuntu Mate 16.04 Xenial Xerus

    Re: permission problem with transplanted Thunderbird Profile

    Aren't snaps supposed to be automatically updated and always fresher than the .deb versions? Say it isn't so!

    I'm on 16.04.6 and have
    Code:
    $ dpkg -l |grep thunderb
    ii  thunderbird                                 1:60.9.0+build1-0ubuntu0.16.04.2

  7. #7
    Join Date
    Oct 2006
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    56,087

    Re: permission problem with transplanted Thunderbird Profile

    Just confirms that CatKiller was right on the money.

    I'd suggest uninstalling the snap and installing the deb given that this particular snap appears not very likely to get an update to the current release.

    A quote from the Thunderbird snap packager..

    "The thunderbird snap was really only meant to be a POC and has never been deemed stable enough to recommend use. We’ve had some discussions with upstream, but no concrete plans on them supporting the snap yet.""

  8. #8
    Join Date
    Oct 2006
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    Re: permission problem with transplanted Thunderbird Profile

    Quote Originally Posted by TheFu View Post
    Aren't snaps supposed to be automatically updated
    Indeed, snapd will check 4 times per day (default setting) for updates.

    Code:
    hugh@eoan:~$  snap refresh --time
    timer: 00:00~24:00/4
    last: today at 09:15 GMT
    next: today at 14:24 GMT
    hugh@eoan:~$
    and always fresher than the .deb versions? Say it isn't so!
    It is so unless there is no update to be had, as in the case of Thunderbird.

  9. #9
    Join Date
    Mar 2010
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    Ubuntu Mate 16.04 Xenial Xerus

    Re: permission problem with transplanted Thunderbird Profile

    To me, having software change outside approved maintenance windows is a huge bug unless I've requested automatic updates. 4x a day is just, crazy.

    Once again, we show that we aren't 1-size fits all.

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