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Thread: 19.10 Server with CUPS/HPLIP - Unable to add network printer?

  1. #1
    Join Date
    Nov 2004
    Beans
    89

    19.10 Server with CUPS/HPLIP - Unable to add network printer?

    I have a Ubuntu 19.10 Server installation.

    I'm trying to setup some HP printers on this.

    First, I installed CUPS:

    Code:
    sudo apt install cups
    I then edited /etc/cups/cupsd.conf

    I then added my user to the lpadmin group, and also enabled remote admin access to the CUPS admin page:

    Code:
    sudo usermod -aG lpadmin victorhooi
    sudo cupsctl --remote-admin
    I then installed the HP LJP drivers:
    Code:
    sudo apt install hplip printer-driver-hpcups
    I then tried to add a network printer:
    Code:
    $ hp-setup -i 10.63.27.15
    
    HP Linux Imaging and Printing System (ver. 3.19.6)
    Printer/Fax Setup Utility ver. 9.0
    
    Copyright (c) 2001-18 HP Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    
    (Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
    
    
    --------------------------------
    | SELECT CONNECTION (I/O) TYPE |
    --------------------------------
    
      Num       Connection  Description
                Type
      --------  ----------  ----------------------------------------------------------
      0*        usb         Universal Serial Bus (USB)
      1         net         Network/Ethernet/Wireless (direct connection or JetDirect)
    
    Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1
    
    Using connection type: net
    
    error: No device selected/specified or that supports this functionality.
    For some reason, when you select connection type "net", it just hangs for a bit, then errors out.

    If I run hp-check -t, I get a whole bunch of errors, and missing items:
    Code:
    victorhooi@printserver:~$ hp-check -t
    Saving output in log file: /home/victorhooi/hp-check.log
    
    HP Linux Imaging and Printing System (ver. 3.19.6)
    Dependency/Version Check Utility ver. 15.1
    
    Copyright (c) 2001-18 HP Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    
    Note: hp-check can be run in three modes:
    1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
    2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
    3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
    
    Check types:
    a. EXTERNALDEP - External Dependencies
    b. GENERALDEP - General Dependencies (required both at compile and run time)
    c. COMPILEDEP - Compile time Dependencies
    d. [All are run-time checks]
    PYEXT SCANCONF QUEUES PERMISSION
    
    Status Types:
        OK
        MISSING       - Missing Dependency or Permission or Plug-in
        INCOMPAT      - Incompatible dependency-version or Plugin-version
    
    warning: ubuntu-19.10 version is not supported. Using ubuntu-19.04 versions dependencies to verify and install...
    
    ---------------
    | SYSTEM INFO |
    ---------------
    
     Kernel: 5.3.0-23-generic #25-Ubuntu SMP Tue Nov 12 09:22:33 UTC 2019 GNU/Linux
     Host: printserver
     Proc: 5.3.0-23-generic #25-Ubuntu SMP Tue Nov 12 09:22:33 UTC 2019 GNU/Linux
     Distribution: ubuntu 19.10
     Bitness: 64 bit
    
    
    -----------------------
    | HPLIP CONFIGURATION |
    -----------------------
    
    HPLIP-Version: HPLIP 3.19.6
    HPLIP-Home: /usr/share/hplip
    warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro  19.10 version
    
    Current contents of '/etc/hp/hplip.conf' file:
    # hplip.conf.  Generated from hplip.conf.in by configure.
    
    [hplip]
    version=3.19.6
    
    [dirs]
    home=/usr/share/hplip
    run=/var/run
    ppd=/usr/share/ppd/hplip/HP
    ppdbase=/usr/share/ppd/hplip
    doc=/usr/share/doc/hplip
    html=/usr/share/doc/hplip-doc
    icon=no
    cupsbackend=/usr/lib/cups/backend
    cupsfilter=/usr/lib/cups/filter
    drv=/usr/share/cups/drv
    bin=/usr/bin
    apparmor=/etc/apparmor.d
    # Following values are determined at configure time and cannot be changed.
    [configure]
    network-build=yes
    libusb01-build=no
    pp-build=no
    gui-build=yes
    scanner-build=yes
    fax-build=yes
    dbus-build=yes
    cups11-build=no
    doc-build=yes
    shadow-build=no
    hpijs-install=yes
    foomatic-drv-install=yes
    foomatic-ppd-install=no
    foomatic-rip-hplip-install=no
    hpcups-install=yes
    cups-drv-install=yes
    cups-ppd-install=no
    internal-tag=3.19.6
    restricted-build=no
    ui-toolkit=qt5
    qt3=no
    qt4=no
    qt5=yes
    policy-kit=yes
    lite-build=no
    udev_sysfs_rules=no
    hpcups-only-build=no
    hpijs-only-build=no
    apparmor_build=no
    class-driver=no
    
    
    Current contents of '/var/lib/hp/hplip.state' file:
    Plugins are not installed. Could not access file: No such file or directory
    
    Current contents of '~/.hplip/hplip.conf' file:
    [installation]
    date_time = 11/27/19 19:44:10
    version = 3.19.6
    
    
     <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>
    
     scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.27          OK         -
     error: dbus          DBus - Message bus system                                    REQUIRED        -               1.12.14         MISSING    'DBUS may not be installed or not running'
     policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
     network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
     error: avahi-utils   avahi-utils                                                  OPTIONAL        -               -               MISSING    'avahi-utils needs to be installed'
    
    ------------------------
    | General Dependencies |
    ------------------------
    
     error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
     error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               MISSING    'cups-devel needs to be installed'
     error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               -               MISSING    'cups-image needs to be installed'
     error: libpthread    libpthread - POSIX threads library                           REQUIRED        -               b'2.30'         MISSING    'libpthread needs to be installed'
     error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
     sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
     error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
     error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
     error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           MISSING    'libcrypto needs to be installed'
     python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.7.5           OK         -
     error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               MISSING    'python3-notify2 needs to be installed'
     error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
     error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
     python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.12          OK         -
     python3-xml          Python XML libraries                                         REQUIRED        -               2.2.7           OK         -
     error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.7.5           MISSING    'python3-devel needs to be installed'
    Traceback (most recent call last):
      File "/usr/bin/hp-check", line 862, in <module>
        num_errors, num_warns = dep.validate(time_flag, is_quiet_mode)
      File "/usr/bin/hp-check", line 368, in validate
        self.core.dependencies[dep])
      File "/usr/bin/hp-check", line 210, in __update_deps_info
        installed_ver = self.core.version_func[deps_info[6]]()
      File "/usr/share/hplip/installer/dcheck.py", line 372, in get_pil_version
        return Image.VERSION
    AttributeError: module 'PIL.Image' has no attribute 'VERSION'
    Also - if I go to the CUPS web admin page, I see HPLIP listed under local printers - but not networked printers?



    Is there something special you need to get HP network printers working with CUPS and HPLIP?
    Last edited by victorhooi; November 27th, 2019 at 08:57 PM.

  2. #2
    Join Date
    Apr 2008
    Location
    UK
    Beans
    1,446

    Re: 19.10 Server with CUPS/HPLIP - Unable to add network printer?

    You have given lots and lots of detail but, AFAICT, haven't mentioned what device is being used.
    Brian.

  3. #3
    Join Date
    Nov 2004
    Beans
    89

    Re: 19.10 Server with CUPS/HPLIP - Unable to add network printer?

    I've tried with two different HP printers:
    • HP E77650
    • HP Color LaserJet M553

    In both cases, it also seems like network printing doesn't seem to want to work, as it just seems to time out, then print that error message.

  4. #4
    Join Date
    Apr 2008
    Location
    UK
    Beans
    1,446

    Re: 19.10 Server with CUPS/HPLIP - Unable to add network printer?

    Put the devices on the network without being connected to the server and give the outputs of
    Code:
    avahi-browse -rt _ipp._tcp
    and
    Code:
    avahi-browse -rt _uscan._tcp
    Brian.

  5. #5
    Join Date
    Sep 2013
    Beans
    2

    Re: 19.10 Server with CUPS/HPLIP - Unable to add network printer?

    I have similar problems, so I've been following this post. I tried both of those commands above, and got "Failed to create client object: Daemon not running" both times.

  6. #6
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: 19.10 Server with CUPS/HPLIP - Unable to add network printer?

    @Graham_White, this thread is about an obsolete and now unsupported version of Ubuntu. If you need help, please start your own thread.

    Old thread closed.
    Ubuntu 18.04 Desktop Guide - Ubuntu 20.04 Desktop Guide - Forum Guide to BBCode - Using BBCode code tags - IRC #ubuntuforums

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