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Thread: Printer problems

  1. #21
    Join Date
    Apr 2007
    Location
    NW Arkansas, USA
    Beans
    29
    Distro
    Ubuntu 18.04 Bionic Beaver
    LOGFILE just said: cupsfilter: Only one filename can be specified.

    The zip file from earlier is still on the attachment window, and it won't let me remove it, nor will it let me add another attachment. Here is the troubleshoot-logs.text file:


    Code:
    -- Logs begin at Sun 2019-06-02 06:21:08 CDT, end at Thu 2019-11-28 14:35:51 CST. --
    Nov 25 00:08:17 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 25 00:08:17 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 25 00:08:17 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 25 15:20:04 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 25 15:20:13 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    -- Reboot --
    Nov 25 16:55:32 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 25 19:24:45 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 25 19:24:45 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 25 19:24:45 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 25 19:24:45 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 1.
    Nov 25 19:24:45 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 25 19:24:45 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 25 19:24:51 jim-K52F /hpfax[7722]: [7722]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 25 19:26:23 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 25 19:26:26 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    -- Reboot --
    Nov 25 19:29:11 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 25 19:29:21 jim-K52F /hpfax[1523]: [1523]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 25 19:35:59 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 25 19:35:59 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 25 19:35:59 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 25 19:35:59 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 1.
    Nov 25 19:35:59 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 25 19:35:59 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 25 19:36:23 jim-K52F /hpfax[3167]: [3167]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 25 19:54:05 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 25 19:54:07 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    -- Reboot --
    Nov 25 19:56:47 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 25 19:56:57 jim-K52F /hpfax[1570]: [1570]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 25 20:25:58 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 25 20:25:58 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 25 20:25:59 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 25 20:25:59 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 1.
    Nov 25 20:25:59 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 25 20:25:59 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 25 20:54:52 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 25 20:54:53 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    -- Reboot --
    Nov 25 20:57:30 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 25 20:57:40 jim-K52F /hpfax[1487]: [1487]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 00:09:34 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 26 00:09:34 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 00:09:34 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 12:11:20 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 12:11:20 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 12:11:20 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 12:11:20 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 1.
    Nov 26 12:11:20 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 12:11:20 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 12:53:15 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 26 12:53:17 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    -- Reboot --
    Nov 26 12:55:55 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 13:04:59 jim-K52F /hpfax[10065]: [10065]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 13:10:31 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 13:10:31 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 13:10:31 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 13:10:31 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 1.
    Nov 26 13:10:31 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 13:10:32 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 13:10:37 jim-K52F /hpfax[10350]: [10350]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 13:27:54 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 13:27:54 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 13:27:55 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 13:27:55 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 2.
    Nov 26 13:27:55 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 13:27:55 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 13:28:00 jim-K52F /hpfax[10840]: [10840]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 13:48:39 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 13:48:39 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 13:48:40 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 13:48:40 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 3.
    Nov 26 13:48:40 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 13:48:40 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 13:48:45 jim-K52F /hpfax[11281]: [11281]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 13:56:50 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 13:56:50 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 13:56:50 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 13:56:50 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 4.
    Nov 26 13:56:50 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 13:56:51 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 13:56:56 jim-K52F /hpfax[11682]: [11682]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 13:57:48 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 13:57:48 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 13:57:48 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 13:57:48 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 5.
    Nov 26 13:57:48 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 13:57:48 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 14:01:46 jim-K52F /hpfax[12992]: [12992]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 16:09:56 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 16:09:56 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 16:09:56 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 16:09:56 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 6.
    Nov 26 16:09:56 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 16:09:56 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 16:10:44 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 26 16:10:52 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    -- Reboot --
    Nov 26 16:13:35 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 16:13:45 jim-K52F /hpfax[1576]: [1576]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 18:18:58 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 18:18:58 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 18:18:59 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 18:18:59 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 1.
    Nov 26 18:18:59 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 18:18:59 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 18:19:23 jim-K52F /hpfax[6331]: [6331]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 18:20:11 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 18:20:11 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 18:20:11 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 18:20:11 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 2.
    Nov 26 18:20:11 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 18:20:11 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 18:31:48 jim-K52F /hpfax[7308]: [7308]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 26 18:34:08 jim-K52F cupsd[6409]: pam_unix(cups:auth): check pass; user unknown
    Nov 26 18:34:08 jim-K52F cupsd[6409]: pam_unix(cups:auth): authentication failure; logname= uid=0 euid=0 tty=cups ruser= rhost=localhost
    Nov 26 18:37:44 jim-K52F systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
    Nov 26 18:37:44 jim-K52F systemd[1]: cups.service: Failed with result 'exit-code'.
    Nov 26 18:37:45 jim-K52F systemd[1]: cups.service: Service hold-off time over, scheduling restart.
    Nov 26 18:37:45 jim-K52F systemd[1]: cups.service: Scheduled restart job, restart counter is at 3.
    Nov 26 18:37:45 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 26 18:37:45 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 18:38:42 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 26 18:38:49 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    -- Reboot --
    Nov 26 18:41:32 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 26 18:41:42 jim-K52F /hpfax[1583]: [1583]: error: Failed to create /var/spool/cups/tmp/.hplip
    Nov 27 00:07:59 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 27 00:07:59 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 27 00:07:59 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 28 00:10:01 jim-K52F systemd[1]: Stopping CUPS Scheduler...
    Nov 28 00:10:01 jim-K52F systemd[1]: Stopped CUPS Scheduler.
    Nov 28 00:10:01 jim-K52F systemd[1]: Started CUPS Scheduler.
    Nov 28 07:53:57 jim-K52F /hpfax[26168]: [26168]: error: Failed to create /var/spool/cups/tmp/.hplip
    I don't know where the "hpfax" is coming from...
    Last edited by deadflowr; 1 Week Ago at 06:47 PM. Reason: merged posts; added code tags

  2. #22
    Join Date
    Apr 2008
    Location
    UK
    Beans
    1,295

    Re: Printer problems

    Quote Originally Posted by Gnigma View Post
    LOGFILE just said: cupsfilter: Only one filename can be specified.
    An attempt at correcting my typo would have been appreciated.

    Code:
    cupsfilter -m application/vnd.cups-raster /etc/nsswitch.conf > out.ras 2>LOGFILE
    Brian.

  3. #23
    Join Date
    Apr 2008
    Location
    UK
    Beans
    1,295

    Re: Printer problems

    The zip file from earlier is still on the attachment window, and it won't let me remove it, nor will it let me add another attachment.
    Just send it inline as you did with the troubleshoot-logs file. It is not very large.
    Brian.

  4. #24
    Join Date
    Apr 2007
    Location
    NW Arkansas, USA
    Beans
    29
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Printer problems

    Still can't erase the zip file, but here's LOGFILE output.


    Code:
    DEBUG: argv[0]="cupsfilter"
    DEBUG: argv[1]="1"
    DEBUG: argv[2]="root"
    DEBUG: argv[3]="nsswitch.conf"
    DEBUG: argv[4]="1"
    DEBUG: argv[5]=""
    DEBUG: argv[6]="/etc/nsswitch.conf"
    DEBUG: envp[0]="<CFProcessPath>"
    DEBUG: envp[1]="CONTENT_TYPE=text/plain"
    DEBUG: envp[2]="CUPS_DATADIR=/usr/share/cups"
    DEBUG: envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    DEBUG: envp[4]="CUPS_SERVERBIN=/usr/lib/cups"
    DEBUG: envp[5]="CUPS_SERVERROOT=/etc/cups"
    DEBUG: envp[6]="LANG=en_US.UTF8"
    DEBUG: envp[7]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    DEBUG: envp[8]="PPD=/usr/share/cups/model/laserjet.ppd"
    DEBUG: envp[9]="PRINTER_INFO=cupsfilter"
    DEBUG: envp[10]="PRINTER_LOCATION=Unknown"
    DEBUG: envp[11]="PRINTER=cupsfilter"
    DEBUG: envp[12]="RIP_MAX_CACHE=128m"
    DEBUG: envp[13]="USER=root"
    DEBUG: envp[14]="CHARSET=utf-8"
    DEBUG: envp[15]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
    INFO: texttopdf (PID 16917) started.
    INFO: pdftopdf (PID 16918) started.
    INFO: gstoraster (PID 16919) started.
    DEBUG: pdftopdf: No PPD file specified, could not determine whether to log pages or not, so turned off page logging.
    DEBUG: OUTFORMAT="(null)", so output format will be CUPS/PWG Raster
    ERROR: Failed to open PPD: /usr/share/cups/model/laserjet.ppd
    INFO: texttopdf (PID 16917) exited with no errors.
    INFO: pdftopdf (PID 16918) exited with no errors.
    DEBUG: Color Manager: Calibration Mode/Off
    DEBUG: Calling FindDeviceById(cups-cupsfilter)
    DEBUG: Failed to send: org.freedesktop.ColorManager.NotFound:device id 'cups-cupsfilter' does not exist
    DEBUG: Failed to get find device cups-cupsfilter
    DEBUG: Calling FindDeviceById(cups-cupsfilter)
    DEBUG: Failed to send: org.freedesktop.ColorManager.NotFound:device id 'cups-cupsfilter' does not exist
    DEBUG: Failed to get device cups-cupsfilter
    DEBUG: Color Manager: ICC Profile: None
    DEBUG: Ghostscript using Any-Part-of-Pixel method to fill paths.
    DEBUG: Ghostscript command line: gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -dNOMEDIAATTRS -dShowAcroForm -sstdout=%stderr -sOutputFile=%stdout -sDEVICE=cups -sMediaClass=PwgRaster -sOutputType=Automatic -r600x600 -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -dcupsBitsPerColor=1 -dcupsColorOrder=0 -dcupsColorSpace=3 -dcupsBorderlessScalingFactor=0.0000 -dcupsInteger1=1 -dcupsInteger2=1 -scupsPageSizeName=na_letter_8.5x11in -I/usr/share/cups/fonts -c -f -_
    DEBUG: envp[0]="<CFProcessPath>"
    DEBUG: envp[1]="CONTENT_TYPE=text/plain"
    DEBUG: envp[2]="CUPS_DATADIR=/usr/share/cups"
    DEBUG: envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    DEBUG: envp[4]="CUPS_SERVERBIN=/usr/lib/cups"
    DEBUG: envp[5]="CUPS_SERVERROOT=/etc/cups"
    DEBUG: envp[6]="LANG=en_US.UTF8"
    DEBUG: envp[7]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    DEBUG: envp[8]="PPD=/usr/share/cups/model/laserjet.ppd"
    DEBUG: envp[9]="PRINTER_INFO=cupsfilter"
    DEBUG: envp[10]="PRINTER_LOCATION=Unknown"
    DEBUG: envp[11]="PRINTER=cupsfilter"
    DEBUG: envp[12]="RIP_MAX_CACHE=128m"
    DEBUG: envp[13]="USER=root"
    DEBUG: envp[14]="CHARSET=utf-8"
    DEBUG: envp[15]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
    INFO: Start rendering...
    INFO: Processing page 1...
    INFO: Processing page 2...
    INFO: Rendering completed
    INFO: gstoraster (PID 16919) exited with no errors.
    Attached Files Attached Files
    Last edited by deadflowr; 1 Week Ago at 05:26 AM. Reason: code tags

  5. #25
    Join Date
    Apr 2008
    Location
    UK
    Beans
    1,295

    Re: Printer problems

    Quote Originally Posted by Gnigma View Post
    Still can't erase the zip file, but here's LOGFILE output.
    Never mind about the zip file. This output is what was needed. It shows

    INFO: gstoraster (PID 16919) exited with no errors.
    In other words - Ghostscript ran correctly without any problem.

    Now do again exactly what you have done here but post what you get for this command:

    Code:
    cupsfilter -p /etc/cups/ppd/P2500W.ppd -m application/vnd.cups-raster > /etc/nsswitch.conf out.ras 2>NEWLOGFILE
    amd post NEWLOGFILE.
    Brian.

  6. #26
    Join Date
    Apr 2007
    Location
    NW Arkansas, USA
    Beans
    29
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Printer problems

    Code:
    DEBUG: argv[0]="cupsfilter"
    DEBUG: argv[1]="1"
    DEBUG: argv[2]="root"
    DEBUG: argv[3]="out.ras"
    DEBUG: argv[4]="1"
    DEBUG: argv[5]=""
    DEBUG: argv[6]="out.ras"
    DEBUG: envp[0]="<CFProcessPath>"
    DEBUG: envp[1]="CONTENT_TYPE=image/pwg-raster"
    DEBUG: envp[2]="CUPS_DATADIR=/usr/share/cups"
    DEBUG: envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    DEBUG: envp[4]="CUPS_SERVERBIN=/usr/lib/cups"
    DEBUG: envp[5]="CUPS_SERVERROOT=/etc/cups"
    DEBUG: envp[6]="LANG=en_US.UTF8"
    DEBUG: envp[7]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    DEBUG: envp[8]="PPD=/etc/cups/ppd/P2500W.ppd"
    DEBUG: envp[9]="PRINTER_INFO=cupsfilter"
    DEBUG: envp[10]="PRINTER_LOCATION=Unknown"
    DEBUG: envp[11]="PRINTER=cupsfilter"
    DEBUG: envp[12]="RIP_MAX_CACHE=128m"
    DEBUG: envp[13]="USER=root"
    DEBUG: envp[14]="CHARSET=utf-8"
    DEBUG: envp[15]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
    INFO: rastertopdf (PID 4147) started.
    INFO: pdftopdf (PID 4148) started.
    INFO: gstoraster (PID 4149) started.
    DEBUG: pdftopdf: No PPD file specified, could not determine whether to log pages or not, so turned off page logging.
    DEBUG: OUTFORMAT="(null)", so output format will be CUPS/PWG Raster
    ERROR: Failed to open PPD: /etc/cups/ppd/P2500W.ppd
    DEBUG: OUTFORMAT="(null)", output format will be PDF
    DEBUG: Color Manager: Calibration Mode/Off
    DEBUG: Calling FindDeviceById(cups-cupsfilter)
    DEBUG: Failed to send: org.freedesktop.ColorManager.NotFound:device id 'cups-cupsfilter' does not exist
    DEBUG: Failed to get find device cups-cupsfilter
    DEBUG: The PPD file could not be opened.
    DEBUG: Unable to open PPD file on line 0.
    INFO: Starting page 1.
    INFO: rastertopdf (PID 4147) exited with no errors.
    DEBUG: Color Manager: Calibration Mode/Off
    INFO: pdftopdf (PID 4148) exited with no errors.
    DEBUG: Calling FindDeviceById(cups-cupsfilter)
    DEBUG: Failed to send: org.freedesktop.ColorManager.NotFound:device id 'cups-cupsfilter' does not exist
    DEBUG: Failed to get find device cups-cupsfilter
    DEBUG: Calling FindDeviceById(cups-cupsfilter)
    DEBUG: Failed to send: org.freedesktop.ColorManager.NotFound:device id 'cups-cupsfilter' does not exist
    DEBUG: Failed to get device cups-cupsfilter
    DEBUG: Color Manager: ICC Profile: None
    DEBUG: Ghostscript using Any-Part-of-Pixel method to fill paths.
    DEBUG: Ghostscript command line: gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -dNOMEDIAATTRS -dShowAcroForm -sstdout=%stderr -sOutputFile=%stdout -sDEVICE=cups -sMediaClass=PwgRaster -sOutputType=Automatic -r600x600 -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -dcupsBitsPerColor=1 -dcupsColorOrder=0 -dcupsColorSpace=3 -dcupsBorderlessScalingFactor=0.0000 -dcupsInteger1=1 -dcupsInteger2=1 -scupsPageSizeName=na_letter_8.5x11in -I/usr/share/cups/fonts -c -f -_
    DEBUG: envp[0]="<CFProcessPath>"
    DEBUG: envp[1]="CONTENT_TYPE=image/pwg-raster"
    DEBUG: envp[2]="CUPS_DATADIR=/usr/share/cups"
    DEBUG: envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    DEBUG: envp[4]="CUPS_SERVERBIN=/usr/lib/cups"
    DEBUG: envp[5]="CUPS_SERVERROOT=/etc/cups"
    DEBUG: envp[6]="LANG=en_US.UTF8"
    DEBUG: envp[7]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    DEBUG: envp[8]="PPD=/etc/cups/ppd/P2500W.ppd"
    DEBUG: envp[9]="PRINTER_INFO=cupsfilter"
    DEBUG: envp[10]="PRINTER_LOCATION=Unknown"
    DEBUG: envp[11]="PRINTER=cupsfilter"
    DEBUG: envp[12]="RIP_MAX_CACHE=128m"
    DEBUG: envp[13]="USER=root"
    DEBUG: envp[14]="CHARSET=utf-8"
    DEBUG: envp[15]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
    INFO: Start rendering...
    INFO: Processing page 1...
    INFO: Processing page 2...
    INFO: Rendering completed
    INFO: gstoraster (PID 4149) exited with no errors.
    Last edited by ajgreeny; 5 Days Ago at 11:59 AM. Reason: Code tags added

  7. #27
    Join Date
    Apr 2007
    Location
    NW Arkansas, USA
    Beans
    29
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Printer problems

    OK, update. Obviously, the line "no ppd file specified" was the clue. I was able to locate an older install package, which said to first run the install without the usb cable connected to the printer. (?!!) I deleted all the previous files related to the printer before I did that, and it failed, then I connected the cable and ran the install package again. It worked. So, the printer is up and running, but I still don't understand why the PPD didn't load from the newer package. Maybe it's a glitch in the newer install program? Anyway, I really appreciate your time and help, Brian. I was beginning to think I was going to have to print everything through WINE!

  8. #28
    Join Date
    Apr 2008
    Location
    UK
    Beans
    1,295

    Re: Printer problems

    A splendid outcome! Well-done for sticking with it and being patient. Sometimes, all that is required is time to reflect.

    For future readers I'd like to point out a mistake of mine. The cupsfilter commands I gave should have been prefaced by sudo.. That is,
    Code:
    sudo cupsfilter.......
    Brian.

  9. #29
    Join Date
    Apr 2007
    Location
    NW Arkansas, USA
    Beans
    29
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Printer problems

    Oh, yeah. I was doing that from the first, when it said "you don't have permission."

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