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Thread: black screen and unable to reinstall Ubuntu after update

  1. #1
    Join Date
    Jun 2017
    Beans
    2

    black screen and unable to reinstall Ubuntu after update

    Hi, total novice here.
    I ran an OS update for Ubuntu last week and after rebooting the machine I got an empty black screen. Tried running with nomodeset but it didn't make any difference. I also tried the command "sudo apt update && sudo apt upgrade --fix-missing" which didn't work either.

    I'm now trying to reinstall Ubuntu from a USB, but after selecting "install Ubuntu" I get a loading screen for about thirty seconds and then the machine shuts off. When I checked the disc for errors it says "no errors found."

    UPDATE: I have managed to get an OS running off the USB, but the system is apparently not detecting my laptop's hard drive. I suspect that this is what's been causing the boot to black screen.
    I don't understand how a regular system update could render my hard drive inaccessible, or what to do about it. Can someone please help?
    Last edited by stacey-bean; November 13th, 2019 at 03:05 PM. Reason: update

  2. #2
    Join Date
    Oct 2009
    Location
    Reykjavík, Ísland
    Beans
    13,647
    Distro
    Xubuntu

    Re: black screen and unable to reinstall Ubuntu after update

    First we need to know more of the hardware. From a live boot please copy
    Code:
    sudo lshw -sanitize > lshw.txt
    and paste it into the command line, run it and post lshw.txt in CODE tags.
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts.
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

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