Display problem - new desktop PC

**satimis** · October 21st, 2019

Hi all,

Just finished building a new desktop PC with following configuration:

Code:

RAM  Corsair Vengeance RGB PRO CMW32GX4M2C3200C16 DDR4 3200MHz 32GB Kit (16GB*2)
CPU  AMD Ryzen 5 3400G YD3400CCPU BOX w/Cooler
Motherboard  ASUS PRIME X570-P/CSM X570,AM4 Socket,USB3.2,PCIe 4.0 M.2 ATX M/B
HDD  Samsung 2TB 860 EVO Series MZ-76E2T0BW 2.5" SATA3 6Gb/s SSD

I'm still running an old 25" DELL 3K display (Resolution 2560x1440) and now shopping a >30" 4K display.

I'm now test-building Ubuntu 16.04 desktop on an 180G SSD Drive. The PC is now up running but it is still working on a [Build-in Display], resolution [1024x768(4:3)]. No other selection is available?

Please advise how to fix the problem. I need a driver from AMD or from ASUS?

Please advise. Thanks in advance.

Regards
satimis

**Dennis N** · October 21st, 2019

Drivers for integrated graphics come with the kernel. You may need a newer version of Ubuntu than 16.04 to get a later kernel.

**satimis** · October 21st, 2019

Originally Posted by Dennis N

Drivers for integrated graphics come with the kernel. You may need a newer version of Ubuntu than 16.04 to get a later kernel.

Thanks for your advice.

Whether you meant upgrade it to Ubuntu 18.04 ? I can do it. This is only a test installation.

On terminal:
========
$ uname -r

Code:

4.15.0-65-generic

$ uname -a

Code:

Linux SSD180G 4.15.0-65-generic #74~16.04.1-Ubuntu SMP Wed Sep 18 09:51:44 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

$ lsb_release -a

Code:

No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 16.04.6 LTS
Release:	16.04
Codename:	xenial

$ lsb_release -r

Code:

Release:	16.04

https://kernel.ubuntu.com/~kernel-ppa/mainline

Code:

......
......
[DIR]	v5.3.1/	2019-09-21 07:32 	- 	 
[DIR]	v5.3.2/	2019-10-01 11:44 	- 	 
[DIR]	v5.3.3/	2019-10-05 16:08 	- 	 
[DIR]	v5.3.4/	2019-10-05 16:35 	- 	 
[DIR]	v5.3.5/	2019-10-07 19:37 	- 	 
[DIR]	v5.3.6/	2019-10-11 18:34 	- 	 
[DIR]	v5.3.7/	2019-10-18 13:17 	- 	 
[DIR]	v5.3/	2019-09-15 23:31 	-

I suppose the latest version of linux kernel is

Code:

[DIR]	v5.3.7/	2019-10-18 13:17 	-

Regards
satimis

**1fallen** · October 21st, 2019

Installing the HWE stack is simple:

Desktop

Code:

 sudo apt install --install-recommends linux-generic-hwe-16.04 xserver-xorg-hwe-16.04

Server

Code:

 sudo apt install --install-recommends linux-generic-hwe-16.04

Which will bring in Kernel "v5.3"

**Dennis N** · October 21st, 2019

I believe 3400G was released earlier this year, so you might need Ubuntu 19.10 to get the latest graphics driver - it uses 5.3 kernels.

**1fallen** · October 21st, 2019

Originally Posted by Dennis N

I believe 3400G was released earlier this year, so you might need Ubuntu 19.10 to get the latest graphics driver - it uses 5.3 kernels.

Thanks for pointing that out: https://github.com/M-Bab/linux-kernel-amdgpu-binaries

**satimis** · October 21st, 2019

Originally Posted by Dennis N

I believe 3400G was released earlier this year, so you might need Ubuntu 19.10 to get the latest graphics driver - it uses 5.3 kernels.

Hi,

19.10 is not LTS

**1fallen** · October 21st, 2019

Originally Posted by satimis

Hi,

19.10 is not LTS

Just for fun try to add "amdgpu.dc=1" to the boot parameters. For 4.15 kernel.

**ubfan1** · October 21st, 2019

Neither is the HEW, so you get 9 month support either way on the 5.3 kernel (which I think you need). In any case, have you updated your firmware? All sorts of fixes have been recently released.

**satimis** · October 22nd, 2019

Hi all,

Thanks for your advice.

I couldn't install the Setup CD, coming with the motherboard, without wine running.

Insert CD on CD Writer it popup

Code:

Reading "Setup.exe"
Please wait
[Cancel]

The CD was runnning and the popup notice was hanging there for prolonged time and closed finally with following warning popup

Code:

An error occurred while loading the archive
[Close]

Files on CD (please see screenshot_cd_01.png attached)

CD
Setup.exe

isolinux (folder)

Code:

data (folder)
src (folder)
boot.cat
isolinux.bin
isolinux.cfg

data (folder)

Code:

boot.ima

bootmsg.txt;
A Bootable DVD/CD is detected. Press ENTER to boot from the DVD/CD.
If no key is pressed within 5 seconds, the system will boot from next priority device automatically.

memdisk

src (folder)

Code:

FDOEMCD.builder.zip
FDOEMCD.source.zip
FDOEMCD.source-tools.zip

LinuxDrivers (folder)

Code:

readme.txt;
Note: Please update to the latest Linux Kernel for motherboard chipset and components support.

On following ASUS link;
https://www.asus.com/hk-en/Motherboa...HelpDesk_BIOS/
BIOS & FIRMWARE
Only BIOS
undefined 1201 2019/09/12

No Firmware found. I already download the BIOS and will update the motherboard BIOS later.

Nothing found on [Driver & Tools]

Is there any way to install Setup.exe without wine ?

Thanks

Regards
satimis