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Thread: Can't access windows files

  1. #1
    Join Date
    Jul 2017

    Can't access windows files

    I dual boot Windows 10 and Ubuntu, but I can't see my files in D) folder. So, I tried to boot Windows back but it show I need to reinstall Windows. I don't want to reinstall it, just need access to my files. What should I do? I am on 19.04 LTS.

  2. #2
    Join Date
    Mar 2010

    Re: Can't access windows files

    In Windows, have you disabled "fast boot" or "fast startup"?
    In Windows, disable hibernation.
    In Windows, might the disks be using advanced partitions? Basic partitions work easiest with Linux.

    After you check all these things and verify the boot thing is off, hibernation is disabled and only basic partitions are used for NTFS storage, then Linux can most easily access the partitions. The first 2 issues cannot be fixed or worked around from Linux.

  3. #3
    Join Date
    Jun 2014

    Re: Can't access windows files

    Did this dual boot ever work or is this a new install? You refer to "D" folder which in windows generally means a data or non-system partition. Did you make any changes just prior to this problem coming up and if so, what?

  4. #4
    Join Date
    May 2007
    Virginia, USA
    Ubuntu Mate Development Release

    Re: Can't access windows files

    Windows 10 enables FastStartup by default -- and this is a new form of hibernation that keeps the Windows volumes mounted even when Windows is not running.

    That prevents Linux from mounting the volumes to access them -- because they remain mounted for Windows.
    Ubuntu 20.04, Mint 19.10; MS Win10 Pro.
    Will not respond to PM requests for support -- use the forums.

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