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Thread: Issue with bootstrap image

  1. #1
    Join Date
    Sep 2019

    Issue with bootstrap image

    Dear community,
    We operate a cloud infrastructure where we maintain a library with various preinstalled images with Linux/Unix. We are currently working to provide an Ubuntu installation with JUJU.
    In the process, we are getting an error which halts the progress.
    After issuing the command:
    HTML Code:
    juju bootstrap cloudsigma --debug
    we get this output:
    HTML Code:
    17:02:08 ERROR juju.cmd.juju.commands bootstrap.go:697 failed to bootstrap model: cannot start bootstrap instance: failed start instance: Failed to query drive template: 401 None
    17:02:08 DEBUG juju.cmd.juju.commands bootstrap.go:698 (error details: [{/build/juju/parts/juju/go/src/ failed to bootstrap model} {/build/juju/parts/juju/go/src/ } {/build/juju/parts/juju/go/src/ } {/build/juju/parts/juju/go/src/ } {/build/juju/parts/juju/go/src/ cannot start bootstrap instance} {/build/juju/parts/juju/go/src/ failed start instance: Failed to query drive template: 401 None}])
    17:02:08 DEBUG juju.cmd.juju.commands bootstrap.go:1332 cleaning up after failed bootstrap
    17:02:08 INFO  juju.provider.common destroy.go:21 destroying model "controller"
    17:02:08 INFO  juju.provider.common destroy.go:32 destroying instances
    17:02:08 ERROR juju.cmd.juju.commands bootstrap.go:1334 error cleaning up: destroying instances: 400 Bad Request
    17:02:09 INFO  cmd supercommand.go:502 command finished
    Can we get some advice as to what is causing this behavior, and perhaps what we can do differently? Thanks in advance!

  2. #2
    Join Date
    Aug 2016
    Xubuntu Development Release

    Re: Issue with bootstrap image

    Could you also include this:
    which juju
    Did you miss this? "Failed to query drive template: 401 None"
    Last edited by 1fallen; 4 Weeks Ago at 10:33 PM.
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  3. #3
    Join Date
    Sep 2019

    Re: Issue with bootstrap image

    Hello @1fallen,

    Thank you for your answer!

    The output of
    which juju

    root@Mk:/home/cloudsigma# which juju/snap/bin/juju
    Yes, we noticed the error "Failed to query drive template: 401 None", but we have a drive in the library with Juju installed on it. I am not sure how we should resolve that error. Could you please advise us?

    Thank you in advance!


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