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Thread: SSO login created a new account instead of using the previous one

  1. #1
    Join Date
    Sep 2019
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    SSO login created a new account instead of using the previous one

    After logging in via SSO, I have found myself in a different forum account from my old one. Can I get it linked please?

    Original Profile: https://ubuntuforums.org/member.php?u=442358

  2. #2
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    27,381
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: SSO login created a new account instead of using the previous one

    Here is the link about SSO issues:

    https://ubuntuforums.org/showthread.php?t=2230004

    It boils down to you set your preferred email address at SSO to a different email then the one you are using on your original forum account, please pm me the original email of the original forum account to verify it is your account then I can make the changes needed to get you back into your original forum account.

  3. #3
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    27,381
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: SSO login created a new account instead of using the previous one

    Logout and then back in and you should be in your original account.

  4. #4
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    27,381
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: SSO login created a new account instead of using the previous one

    Concluded via pm.

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