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Thread: PC Displaying ACPI Errors When Attempting To Try/Install Ubuntu 18.04 LTS

  1. #1
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    Question PC Displaying ACPI Errors When Attempting To Try/Install Ubuntu 18.04 LTS

    [Solved]
    Pressing E on the boot menu allowed me to type acpi=off into the boot options, which let me boot into the USB. But now I get a “grub cannot be installed to /target/“error. Progress, though.


    I've been trying to dualboot Windows 10 1903 and Ubuntu 18.04 LTS on my laptop, but I can't even get past the "*Try Ubuntu" menu. The screen goes black for about 30 seconds then begins rapidly displaying the errors in the included image. I've tried installing LinuxLite, Manjaro, CentOS, and ArchLinux, and I receive the same screen and errors. I have also tried booting with UEFI, UEFI with CSM, and Legacy, as well as creating the install disk as both DD image and ISO image (Using Rufus 3.5 for making the boot drive.).

    PC Info:
    MSI GS63 Stealth 8RE-010US
    i7-8750h
    16GB DDR4
    GTX 1060
    Intel 660p 512GB boot drive w/Windows 10 1903
    Samsung 860 EVO 1TB storage drive

    Any help would be appreciated, as I'm trying to migrate to Linux semi-permanently and dualbooting my PC would be a huge help.

    69427109_1035217943352496_4023953614081884160_n.jpg
    Last edited by shadshd; August 30th, 2019 at 03:17 AM.

  2. #2
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    Re: PC Displaying ACPI Errors When Attempting To Try/Install Ubuntu 18.04 LTS

    Stick with UEFI, forget legacy/csm. You can edit the grub menu item "try ubuntu" (type E, edit, then boot with f10 or ctrl-X, instructions at bottom of screen). With Nvidia hardware, you need the nomodeset keyword added at the end of the line starting with "linux" -- add it at the "quiet splash" words. Do this until you have added the proprietary Nvidia drivers. Another keyword to try is acpi=off. If that allows you to boot, look at https://help.ubuntu.com/community/BootOptions under the "Common Kernel Options" near the bottom and see more acpi options of a finer granularity which may work instead of acpi=off.

  3. #3
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    Re: PC Displaying ACPI Errors When Attempting To Try/Install Ubuntu 18.04 LTS

    Issues are often common by brand, bigger difference if AMD or Intel.
    Have you updated UEFI from MSI?

    MSI GS65 Boot parameter: modprobe.blacklist=nouveau
    https://askubuntu.com/questions/1061...older-versions
    MSI GE63 Update UEFI then acpi=off not required
    https://askubuntu.com/questions/1059...63-boot-issues &
    https://askubuntu.com/questions/1038...thout-acpi-off
    MSi GT72VR-6RE Dominator Pro - some settings required
    https://ubuntuforums.org/showthread.php?t=2365997
    Failing to Boot Ubuntu 16.10 in MSI GP72
    http://askubuntu.com/questions/83821...10-in-msi-gp72
    [SOLVED] MSI GT72S 6QE - Freezes on boot unless acpi=off is used
    http://ubuntuforums.org/showthread.php?t=2303544
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  4. #4
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    Re: PC Displaying ACPI Errors When Attempting To Try/Install Ubuntu 18.04 LTS

    I had the same problem and it took me multiple attempts to have it installed.
    1- make sure from from 'system information' what type of BIOS you have. I'm pretty sure it's UEFI, but check anyways. boot type must match. You might be able to install Legacy on UEFI BIOS and vise versa, but you won't be able to boot your installation unless you do it via power shell in windows. It's pain in the butt.
    2- when the grub screen appear, click 'e' to edit (I'm just throwing it out there in case you didn't know) and type right between 'ro' and 'quiet splash' either:
    a- acpi=off. this will disable the power saving function, or:
    b- noapic, this will disable the main interrupt controller, or:
    c- all of the above.



    Option 'b' and 'c' worked for me. even with option b, it still kept freezing up, but I have a dell so that's might be the problem!! they are notorious heat generators.
    Last edited by electro-mag; August 29th, 2019 at 09:55 PM.

  5. #5
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    Re: PC Displaying ACPI Errors When Attempting To Try/Install Ubuntu 18.04 LTS

    Have you disabled fast boot in the BIOS?

  6. #6
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    Re: PC Displaying ACPI Errors When Attempting To Try/Install Ubuntu 18.04 LTS

    Edit: By “this one”, I mean typing acpi=off in the grub menu.

    This one worked for me. I was finally able to boot into the USB using your tip. However now when I try installing Ubuntu, I get the error:

    ”The 'grub-efi-amd64-signed' package failed to install into /target/. Without the grub boot loader, the installed system will not boot”.

    I’ve searched for a solution to this, but nothing has worked so far. Tried manual partitioning, automatic installation, but nothing yet. I have no clue what’s the problem at this point. Windows is definitely GPT and the boot manager is UEFI with the “boot” flag.
    Last edited by shadshd; August 30th, 2019 at 03:15 AM. Reason: Didn’t include which reply worked.

  7. #7
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    Re: PC Displaying ACPI Errors When Attempting To Try/Install Ubuntu 18.04 LTS

    If installing in UEFI mode /target will be the first EFI partition on the system. Usually sda or first NVMe drive.

    Ubiquity will not let you choose where to install grub in UEFI boot mode. The choice does work with BIOS mode & Something Else.

    If you have an ESP, Boot-Repair will let you install grub to your existing ESP. The issue is not grub install but Ubiquity's mount of ESP.

    Posted work around to manually unmount & mount correct ESP during install
    https://bugs.launchpad.net/ubuntu/+s...y/+bug/1396379
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

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