Page 1 of 3 123 LastLast
Results 1 to 10 of 22

Thread: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

  1. #1
    Join Date
    Feb 2019
    Beans
    17

    Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    Hi,
    My wifi is consistently getting disconnected after about half an hour of usage. Any ideas regarding what I could do to fix it?

    Things I have tried to give you guys information:

    hidden@hidden-Inspiron-13-5378:~$ uname -a
    Linux anand-Inspiron-13-5378 5.0.0-23-generic #24~18.04.1-Ubuntu SMP Mon Jul 29 16:12:28 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux


    hidden@hidden-Inspiron-13-5378:~$ lshw -C network
    *-network
    description: Wireless interface
    product: Wireless 3165
    vendor: Intel Corporation
    physical id: 0
    bus info: pci@0000:01:00.0
    logical name: wlp1s0
    version: 79
    serial: 7c:67:a2:67:c8:02
    width: 64 bits
    clock: 33MHz
    capabilities: bus_master cap_list ethernet physical wireless
    configuration: broadcast=yes driver=iwlwifi driverversion=5.0.0-23-generic firmware=29.1044073957.0 ip=10.22.22.84 latency=0 link=yes multicast=yes wireless=IEEE 802.11
    resources: irq:146 memory:d1000000-d1001fff

  2. #2
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    7,970
    Distro
    Ubuntu Mate 20.04 Focal Fossa

    Re: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    Try this one
    Code:
    echo "options iwlwifi 11n_disable=1" | sudo tee /etc/modprobe.d/iwlwifi-11n.conf
    sudo modprobe -rfv iwlwifi
    sudo modprobe -v iwlwifi

  3. #3
    Join Date
    Feb 2019
    Beans
    17

    Re: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    I tried this, This worked for a day, and then disabled my wifi completely, after restarting my system. Is there any other info you need to give me a more accurate solution, thanks in Advance, Sorry for the delayed response, my screen stopped working(hardware issue), and I had to give my laptop for servicing.

  4. #4
    Join Date
    Feb 2019
    Beans
    17

    Re: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    Please help me, the issue has become significantly worse, i now disconnect from wifi within 10 minutes of restarting my system, and to re enable it, i need to restart my system again

  5. #5
    Join Date
    Mar 2007
    Location
    Promiseland
    Beans
    1,549
    Distro
    Xubuntu 22.04 Jammy Jellyfish

    Re: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    Have you followed the instructions found here, https://ubuntuforums.org/showthread.php?t=370108
    Cheers,


    The Linux Command Line at http://linuxcommand.org/

  6. #6
    Join Date
    Feb 2019
    Beans
    17

    Re: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    I followed the instructions
    Here is the link to my pastebin: https://pastebin.com/A5pnwep8

  7. #7
    Join Date
    Mar 2007
    Location
    Promiseland
    Beans
    1,549
    Distro
    Xubuntu 22.04 Jammy Jellyfish

    Re: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    darthvader1234,
    While I am only a network novice (there are others who are network gurus of the Nth order), in reviewing your wireless-info.txt, I noticed:

    Code:
    56. SecureBoot enabled
    388. Region: Atlantic/Reykjavik (based on set time zone)
    381. country 00: DFS-UNSET
    Recommend:

    In BIOS/UEFI change to SecureBoot disabled

    Region and country should correspond. If you are really in Iceland, from a terminal
    Code:
    sudo iw reg set IS
    sudo sed -i 's/=.*/=IS/' /etc/default/crda
    The first line sets the country code temporarily while the second line sets it permanently.
    Country codes can be found in /usr/share/zoneinfo/zone.tab

    I hope this helps.
    Cheers,


    The Linux Command Line at http://linuxcommand.org/

  8. #8
    Join Date
    Feb 2019
    Beans
    17

    Re: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    I am not in Iceland, I was there at the time of installation of Ubuntu. I am now in India, And have run the commands with the Appropraite Zone, Let me see if the problem persists and post an update here soon

  9. #9
    Join Date
    Feb 2019
    Beans
    17

    Re: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    Unfortunately, The problem persisted, but Now I can stay on a connection for 30 minutes or so before getting kicked out. I have updated the pastebin after rerunning the code(I have also re enabled secure boot after making the changes)

  10. #10
    Join Date
    Mar 2007
    Location
    Promiseland
    Beans
    1,549
    Distro
    Xubuntu 22.04 Jammy Jellyfish

    Re: Wifi gets disconnected on Intel3165 Chip, ubuntu 18.04

    darthvader1234,
    There is another issue in your wireless-info.txt
    Code:
    58  ##### lsmod #############################
    60.  libkmod: ERROR ../libkmod/libkmod-module.c:1931 kmod_module_get_holders: could not open '/sys/module/windrvr6/holders': No such file or directory
    This is what mine looks like,
    Code:
    ##### lsmod #############################
    
    iwlmvm                364544  0
    mac80211              778240  1 iwlmvm
    iwlwifi               286720  1 iwlmvm
    cfg80211              622592  3 iwlmvm,iwlwifi,mac80211
    Unfortunately, I, a novice, have no recommended solution for you, but maybe gurus, chilli555 or jeremy31 will respond your post.
    Cheers,


    The Linux Command Line at http://linuxcommand.org/

Page 1 of 3 123 LastLast

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •