Results 1 to 2 of 2

Thread: Keyboard doesn't work

  1. #1
    Join Date
    Jul 2019

    Keyboard doesn't work

    After I upgraded from Ubuntu 18.04 to 19.04, my ASUS keyboard stopped working. It fails in both graphical mode and text mode, but works in GRUB. Whenever I plug it in, I also get this peculiar message from dmesg:
    asus_wmi: Asus Management GUID not found
    Last edited by ecec; August 7th, 2019 at 04:19 AM.

  2. #2
    Join Date
    Aug 2019

    Re: Keyboard doesn't work

    I have the same exact problem, upgrading from 18.04 to 19.04. Asus keyboard. I also have a Thunderbolt 3 dock (Lenovo). Keyboard works in Grub, but not in Linux. My dmesg says:

    [ 314.012810] usb 1-3.4.3: new low-speed USB device number 13 using xhci_hcd[ 314.119771] usb 1-3.4.3: New USB device found, idVendor=04f2, idProduct=1125, bcdDevice= 0.70
    [ 314.119780] usb 1-3.4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    [ 314.119785] usb 1-3.4.3: Product: Asus Keyboard
    [ 314.119789] usb 1-3.4.3: Manufacturer: CHICONY
    [ 314.151859] asus_wmi: Asus Management GUID not found
    [ 314.154750] hid_asus: Unknown symbol asus_wmi_evaluate_method (err -2)

    The keyboard on the laptop works, but the desktop keyboard does not...

Tags for this Thread


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts